UNIQLO

This store is located between Sears and Nordstrom at the Southcenter Westfield Mall. I haven't been to this store before and thought the products, clothes, and pricing were a neat concept. Yes, I agree that the concept is of efficiency and being a minimalist. There are lots of choices with colors, but it seems sizing is very simplistic. Employees are friendly and helpful but do not follow anyone around the store as one Yelper complained about from a prior review. The cashier is quick and efficient, located near the back of the store.

Great place to buy quality clothes that are minimalist, casual and comfortable. I've bought shirts, sweaters, bras and dresses from here. I've never had a bad experience here, staff has always been friendly and they recently installed a self check our with the coolest kiosk. When you're ready to pay try the new self checkout, it's alot more advanced then the ones you see in grocery stores or other retailers.

My wife's go-to place when we go to the mall for shopping. She only likes great clothes and this must be a good place or she wouldn't be going here so often. Both men's and women's, but the sizing is bit too small for my XXL size. But, definitely someplace for women's cloths and for men that are less that aren't like a linebacker.

Horrible customer service at the online store. very frustrated with trying to get my full refund. never got it. heads up. you've been warned. and the products are cheap and crummy

I love that they been following COVID guidelines and keeping the store super tidy. Love the clothing here but realize that my clothing isn't made in Japan anymore is a little upsetting. Love their fluffy sweaters though!

Affordable clothes with trendy styles. I love their down jackets, jeans and t-shirts. Great customer service too.

Uniqlo is an okay brand and affordable price however their customer assistance is way down ridiculous, bad and rude! I have never been frustrated to a call center customer service operator but these three calling center operators one of the three is Princess; all did a number on me. I spoke to three operators from calling center and waited 30 minutes each operator and explained again redundantly what I need assistance with and them to hang up on me or put you on hold for twenty minutes! I would never support Uniqlo again because of their bad customer service.

Employee kept following me around the store. I had no store items in my hands. Wasn't wearing a backpack or purse. Now I know what it feels like to be profiled.

I placed an online order for store pick up, and received a notification to pick up my items at the Southcenter WA store within 5 days. when i visited the store, the employee checked my email and asked me to wait. after 30+ minutes, they told me the order is not there. they gave me a story about how the item is unavailable in stores so they cannot fulfill the order, and that they would process it so that i never came to pick it up within the 5 day timeframe. I found this absolutely ridiculous because i know the order was shipped from a warehouse. they never even apologized for my missing order. Not only do I not have my items, now I have to wait 4 weeks for the refund according to them because i "never picked it up" what is this nonsense? they also said NO REIMBURSEMENTS out of the blue as if I was demanding money and being unreasonable. to be clear, i never even mentioned getting any type of reimbursements. i suspect that they misplaced the order and are trying to blame it on the "system error" for sending me an email for pick up. i sincerely hope some look into this matter and also speak to the store manager there. she never even bothered to show her face.
needless to say I wont be shopping at this store, or any other Uniqlo for that matter. They have the worst customer service.



Good news! Your order is ready for pickup at Uniqlo Southcenter.

Please remember to bring a photo ID when picking up this order.

If you do not pick up your order within 5 days of receiving this notification, your order will be returned to our warehouse for a return to be processed back to your original payment method. Note that this can take up to 28 days.

We look forward to seeing you at Uniqlo Southcenter very soon!

Thank you,
Your friends at UNIQLO

I stop in here every 6 months or so and pick something up because they always have something cool to add to my wardrobe. Very reasonable prices on most items. The only item i'm not a fan of are the under shirts. Too short for me to tuck in and have stay tucked. Otherwise, I'm all in.