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About the Business
Swim lessons in Toronto for adults, children, and babies. Private lessons and group lessons 4 per class available. Sea Otter Swim Club now open and accepting participants for competitive swimming.
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- Sophia H.Scarborough, Toronto, ON01Apr 3, 2019
The "school" is basically a website and a guy, answering the phone (occasionally).
It's not a gym-type place, where you can see what you are paying for. There's no reception area, you can easy walk through the locker room straight to the pool and spit in it, if you want - no one's gonna meet you on your way, even if it's your first day.
Probably that's why you'll be basically forced to pay for the full course prior to even discussing anything - while filling up the form on a website you have to enter your credit card information, you can not skip it.
*The price is shown for 9 lessons, but you have to pay for 10. Why not show the full price? To make the amount look more appealing?
As I said, there's no staff to meet you on your first day, there no staff to even answer the phone!!! You won't hear "Hello, this is SeaOtterSwimSchool, how may I help you?", cause that's just someone's cell you are calling on. There's a high probability of not hearing anything at all for the same reason - no one picks up, even if you call many times at working hours. You might hear an answering machine, telling you about classes in January - very up to date.
The class does not start on time - it might not start even after being 30 minutes late.
In summary, for many reasons like the last one this school is not for adults, cause the approach is not serious at all.Helpful 0Thanks 0Love this 0Oh no 0 - Diana T.Scarborough, Toronto, ON01Nov 10, 2019
I like the facility, the pool is nice and clean. The staff are very accommodating and my instructor is the best. He takes time to teach me everything that I need to know.
Helpful 0Thanks 0Love this 0Oh no 0 - Ronald J.Toronto, ON01Apr 24, 2015First to Review
This is go to spot for to learn swimming. I used to take my son for city run swim lessons which hav classes of 8. He wasn't progressing to well. He started here in December and has been progressing much faster then he did w/ the city. It is fairly new so the class sizes are small..they max out at 4. If u are looking for a school the focuses on technique and motivates ur child to swim, this is the place for u.
Helpful 2Thanks 0Love this 0Oh no 0
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