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- Betsy W.Portland, United States05Nov 27, 2019
Shawn is a genius. He spent a good 15 minutes my first time asking me questions about my hair routine and gave me multiple options for color and style. The results are spectacular. Absolutely cannot recommend him enough.
Helpful 0Thanks 0Love this 0Oh no 0 - Daniella L.Cape Elizabeth, United States0906Apr 15, 2014First to Review
A SHEAR-NIGHTMARE!
My friend Jenn referred me to Salon Paragon and said the owner, Shawn Durost does a great haircut. Upon calling the salon, I had left 2 messages before finally getting a call back- 5 days later. I should've taken this as a sign to walk away, but, I figured maybe they were just busy and decided to scheduled a cut and highlights with him anyway.
The moment I arrived, I felt like it was social hour. Stylists were goofing around and had an overall-lackadaisical behavior; more like I was in a coffee shop then a professional establishment. I sat down and proceeded to discuss with Shawn what I was looking for. I asked for a touch up of my natural honey colored highlights and a trim to take off the dead stuff.
Where did things go wrong?! I received CHUNKS of SILVERY WHITE hair!! I was horrified! It made me look like I had old witch hair! He saw my face and quickly turned me away from the mirror and said it would look different once it was dry.
As he began cutting, I could see my hair was being cut REALLY SHORT, with tons of layers. He then starting cutting with these big, chunky scissors with "teeth". I had never seen these before and couldn't see exactly what he was doing, but I could feel hair being cut close to my roots.
After the blowdry, I was turned to the mirror. I was so upset that I fell silent. The pretty hair I walked in with had been transformed into a hideous, Halloween-like wig. It was now a dirty GREYISH blonde color that felt dry and gross (despite all the greasy product he put in to "hide" it). My length was taken off and replaced with short, mullet-like layers; I felt like I had "Joe Dirt's" hair. Looking back, I shouldn't have paid and/or requested a refund.
Upon "inspecting" Shawn's work later that afternoon, and, just when I thought it could get ANY worse, I saw that the front of my hair had literally been CUT OFF at the root!! It was a big wide CHUNK of hair- just gone; MISSING!! I was so angry, I almost called to get his insurance policy and file a claim for damages. My husband talked me down from pursuing legal action. My girlfriend Jenn was mortified, saying she doesn't dare return.
It is terribly upsetting and frustrating that an OWNER of a salon would be so AMATUER and NEGLIGENT with someone's hair. Avoid this place unless you are looking for a SHEAR-nightmare!Helpful 2Thanks 0Love this 1Oh no 0 - Cecily D.Brooklyn, United States81621Jun 6, 2017
By far, the best hair stylist I have ever had. Shawn and Nestor are amazing. They listen to what exactly you want and give you suggestions if you are not sure what you think would look best. Highly recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - Mark F.Portland, United States351Jan 21, 2016
Just got the best haircut from Salon Paragon's newest stylist, Kreg. Definitely two thumbs up. I will be back.
Helpful 0Thanks 0Love this 0Oh no 0 - Robert Z.Portland, United States58Oct 25, 2014
The only salon to get a haircut. Shawn is a true artist. Interesting conversation, great humor and an amazing haircut is what you have to look forward to.
Helpful 0Thanks 0Love this 1Oh no 0 - C S.Cape Elizabeth, United States08May 19, 2014
I've been going to Shawn Durost for about three years now. I love changing hairstyles and he's taken my hair through lots of different looks- layered, bobbed, long and super short and he's also colored it brown, blond and highlighted. He's amazing at cuts- listens to you and comes up with great technical cuts that work well for your hair. Unlike some other salons in town he does the color himself too, and I love that because he really knows how your hair will fall when it's all done. He creates beautiful natural highlights. I trust him enough to walk in and say do something new- whatever you want-- and am always happy with the result. And-- he's a really nice guy who is responsive and works to fit you in if you have an event or hair emergency. The other stylists in the salon are professional and friendly-- and you feel the camradarie when you walk in the door. Shawn does my kids' hair sometimes too, and they love coming in and saying hello to everyone.
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