Saab Salon Spa

I am
Always greeted with smiles and kindness when I arrive at Saab. Jessica, my stylist is fantastic. She asks for my ideas as well as offering her own. I would definitely recommend this hair salon to everyone!!

So I am awesome. As a budding manufactured icon of the west.. my blonde locks are handmade by owner , Frankie. So I am stupendous. in fact ravished by the likes of men and women not yet known, I am in the zone
so annoying to my mother. Sam

I have gone here a few times over the years, always a positive experience. Owner is always nice to talk with as well.

If I could give zero stars, I would!!

I went in looking for a short yet choppy cut with bangs. I had a coupon for $20 off. I called ahead and could get an appointment right away. After a shampoo, I showed the stylist who I was later told is the owner the picture of the cut. He was nice and pleasant enough but what shocked me is that as he was cutting my hair, he threw it at one of the employees in a joking way. Totally unprofessional! After he finished the cut, it looked nothing like the picture and was super short, no bangs, not choppy. Not much I could do at that point. I went to pay and the receptionist said my total was $80 with the coupon! I asked why it was so expensive as the website said $65. She said it was because the owner did my cut. I paid and left very unsatisfied.

I later emailed my concerns and a nice lady called me back to explain the price. She basically said because my hair is long and thick, the price SHOULD have been $140 for my cut but they reduced it and did me a favour already!! I told her that was ridiculous bc he hacked it all off in a few snips and I could have done that at home and then walked in with short hair to be able to get the short hair pricing! In the end, they offered me $10 off my next cut.... Gee thanks! I won't step foot in this place again! Beware!

Honestly I had terrible experiences the times I've been here. You'd think for a clean, nice smelling, biscotti and tea offering salon would be worth the money but no, they aren't. If you can get passed the "I'm better than you" atmosphere and vibe, you'll be greeted with snooty employees. First time being there I had to get my hair fixed from a disaster of bleaching and cutting too short, I settled on getting extensions put in (the ones that glue to your head. I got only the top of my hair done as the sides of my head were shaved. 1200$ for a small chunk of gross feeling plastic bits, on top of that they pretty much forced me to buy an expensive, special brush and shampoo & conditioner. They lasted maybe 4 months, then I had to cut them all out which landed me right back into the boat I was in before. Second time I was there I had my prom hair done. It looked like a goddamn birds nest, I hated it. Good job Saab, you failed once again. The 3rd and final time was when my mother and I went to get our hair done, mother and I had wash, cut and blow dry with a style. 250$ later they did absolutely nothing to our hair. I was the same walking in as I was when I walked out. If you enjoy flushing your money down the toilet then I suggest you go here.

I go to an Aveda Salon in Dallas. I happened to be in Ottawa for a week and needed my hair highlighted and cut. I read the reviews on here and was a bit skeptical, but I know what I pay in Dallas. I wasn't looking for cheap. I wanted someone who knows color and can cut hair! I was thrilled with the results. In fact I made appointments for the next two times I will be in Ottawa. I feel like you get what you pay for. If you want experts and don't mind paying for it, go here. Ask for Harley! She does a superb job!

Went in on Saturday as part of a bridal party. I have short hair, that doesn't even touch my shoulders, so I requested a simple wash and round brush blow dry to create some volume. I did get a wash and dry... but there was much less volume than when I do my hair on my own at home. It took roughly 10 minutes. I walked up to the register ... and they told me that would be $140. SERIOUSLY. FOR A WASH AND BLOW DRY OF MY 5 INCH LONG HAIR?! I refused. The girl behind the counter went to speak to the manager who revised the price to $70. Still completely ridiculous. The rest of the bridal party all got reasonably simple styles with a few curls. They all had to pay $140. Total total scam. Their curls also all fell flat within a couple of hours and had to be redone before the wedding. I will never return to this salon.

Why Samantha, why? WHY DID YOU GIVE THIS PLACE A SECOND TRY?!


I figured, I need my hair cut. I want as little taken off the length as possible and choppy layers. I figured that would be a very straight forward request. I was wrong. I should have known when I saw the owner get into a heated debate with a customer over the fact she hated her hair and felt he ruined it, and he wouldn't do anything about it besides threatening to call the cops on her.

They assigned me to a very nice, but not chatty hairdresser who had good hair, I figured it'd be a good sign.. The lady that did my hair styled it well, but once I got home and straightened it, you can't tell she did anything to my hair. $90 for nothing... I wonder if the owner will blow up at me if I come in to complain.

My first visit to Saab was for Esthetics, about three years ago. I had a great experience and continued to book my waxing appointment to here.

About a year ago I booked a hair appointment here for the first time. (BACKSTORY: In life, I have rarely ever had my hair cut by the same person twice. Not because the experiences were ever bad, just because none of them ever made such positive impression that I felt compelled to go back)

Since that first hair cut at Saab, I've been getting my hair cut their regularly. I have a short style and therefore have to cut my hair every 4-6 weeks (at the latest) so as not to look like a ragamuffin. I have excellent service here on every visit. The staff are really focused on keeping the shop clean, stocked and inviting. Everyone who is available takes part in looking after clients who enter; they hang up my coat, offer me coffee.

If it's a slow business day, the team are often dusting the merchandise and shelves, doing their best to keep the space at it's best.

It clear that the owner has been able to instill a sense of pride and care in the whole team.

The stylist that I see is really genuine, in fact everyone seems to be really authentic and genuine with their clients.

I think what brought me back was that my stylist checks in regularly during cutting to make sure that the style is shaping up the way I had imagined it and he's always really easygoing about changing direction if I decide to change my mind.

If you're looking for a new stylist or aesthetician, I definitely suggest giving Saab a try! And if you have your heart set on a particular style, ask the front desk team who they would recommend, they know the stylists and their strengths really well.

This place is so so so overpriced for very mediocre service. My mani/pedi cost over $100, which didn't even include a massage or cuticle cut for the manicure - she literally just filed and painted my nails for 35 dollars. I've had way more enjoyable full service mani/pedis for less than half the price at many other salons. The women who worked on me were fine and pleasant but I just couldn't stop thinking about how much money this was costing for something not even that great. The people at reception on the other hand were mostly rude and inattentive. I will never go back here.