Panera Bread

We came here for Panera's first advertised tasting event. For five dollars per person, we got to try a couple of flatbread sandwiches (mediterranean, and barbecue chicken), a corn based soup, some strawberry coffee cake, a bottomless iced coffee or flavored ice tea, and we had our own personalized French baguette bread loaf baked for us from scratch. That was a pretty nice deal and almost as good as a Yelp event. The staff seemed to enjoy the event as much as we did.

There was not a lot of people on this visit and found parking very fast. As for the service, it was fast as well and my cashier did take our order correctly and offered what my discount was due to my rewards. Used their wifi to do some work and was very comfortable to be there.

Nothing spectacular but it's nice to have a local Panera in Addison. I think it is a nicer location than the one in Elmhurst although they all seem to be cookie-cutter.

What I don't get are the patrons who stand and stare at the menu as if were written in Heiroglyphics while standing at the cashier. I wanted to elbow them aside and place my 10 second order. That's the way I felt since I was famished and needed sustanence.

Food is on-par with the chain, but to my dismay of ordering potato chips I got baked Lays. Yuck. They still have their origional chips but I was never offered a choice.

Chicken Asiago, I'm looking to take you down next!

I should've posted a review long ago but this location ALWAYS gets my order wrong! So frustrating! Currently get home and there's no chicken in my green goddess salad, how does that even happen? $11 for a salad and no chicken which is the most expensive part of the salad. This food is too expensive for such frequent mistakes. Half the time the people behind the counter probably get distracted from joking around too much with eachother. Other times I ask for something to be omitted on a sandwich and it's on there. I pick it off, no big deal but what if God forbid someone has a food allergy? Be more careful please! I'm only giving two examples but this happens all the time here. People in fast food want $15 an hour? Well I want a salad or sandwich made correctly. I know I'm not the only one because reading other reviews I can see it's a frequent problem with many customers.

Really digging the express pick up! Login, order, pay and pickup. My order was correct (and had extra napkins... not just 2!) Total time was 12 minutes from order to pick up! Food was fresh and delicious!!

I could not be more furious right now! It's ridiculous enough that I just paid $19 for a salad and a "bowl" of soup but they can't even get the order correct!! I specifically called it in because there isn't enough space in the special instructions box to write more then a dozen words. When I realized the order was incorrect I wasn't about to wait in the drive thru line for another 10 minutes ( since the dining room is closed ). Two thumbs down Lockport Panara. I should have known better then to give their carry out another try.

Ok panera we get it. You want to be known for your bread...doesn't mean I want to pay $8 for a hunk of bread and a single slice of meat...and what kind of place that sells salad doesn't have basic ranch and Italian dressing?? I kid you not they have neither!

The only redeeming factor of this place is their pastries. Of course, they aren't cheap, but they really are delicious. I love their cheese danishes and scones and just about any other pastry I've tried here.

We just ordered a couple soups to go and while waiting we noticed an interesting salad on the counter. We asked the food preparer what kind of salad it was, and he enthusiastically replied "the red Fuji Apple salad", I commented the apple chips on top looked delicious, and he asked if I wanted to try some. I was handed a small sample of the Apple chips and was completely delighted. I will be sure to try the Fuji salad on my next visit. It's great customer service like this that keeps us coming back to this Panera!!

One of my favorite Panera's by far! Glad it's so close, and the staff is always very friendly and I get my order fast!

I won't write a ton because everyone knows about Panera, but quite honestly, I don't understand the hype about it. It's overpriced food that I've never tasted and thought "delicious/awesome/excellent/I'd order that again". Last time I paid the $9 for a premium sandwich I ate it thinking WTF over the cost for a tiny bit of avocado on some cold cuts. The food doesn't taste awful, just not worth their overrated prices. Only thing I really like is the sourdough bread, which I get for soups (a huge pot cooked at home for the cost of a bowl of theirs). The employees have never stood out to me at this location, but it's usually pretty clean at least. Parking lot can be a hazardous place. Idk, guess I'm just not drinking the Panera koolaid.