Oilstop Drive Thru Oil Change + Car Wash

Always polite and offering water. Tries to upswell but that's the nature. Fills up tires w air and cleans windshield.

We'd never experienced a LOF where we got to stay in our car! Exceptional customer service, knowledgeable, efficient. Just like my car now, they ran like a well oiled machine.

I just left a message on the Oilstop survey request form. It was sent to me after I got an oil change there yesterday. My concern that I want to share today is that Oilstop is falsely claiming that they are using Chevron Supreme motor oil. I requested that oil, in that their advertising seems to indicate that they carry Chevron Supreme oil. They do not. When my oil was drained they offered me an off-brand oil called "MagX" (I think that was the label on the container). I allowed them to use that oil as I was in mid-service at that point. When I returned home I tried researching this oil brand and could find nothing on the internet. The invoice they gave me at the end of the service clearly states that Chevron Supreme 10W30 was put in my car - it was not. This is at the least misleading and possibly could be called false advertising. I will not return to this business.

The basic car wash and dry was fast and efficient. It seemed like even the bottom of the car was sprayed. Worth ten bucks.

They were so awesome and nice definitely my go to the one at the Medford center. Great service

They are so helpful and clear when helping! They are all wearing masks at the shop & they do an amazing job at clarifying items!
They came up to your window, show you what they took/see in your vehicle (point is, they take it for you to actually SEE) and tell you what it is responsible for in the vehicle. They reviewed ALL the options I had available, and they recommend a professional mechanic when needed. I LOVE THIS PLACE!
They don't try to add stuff on top of what you're already there for, they service the fluids and all that good stuff...they simply SHOW you what they see and give you options (none of which you must take, obviously!)
Every employee communicated in the garage and helped each other out (it was actually pretty awesome to watch!)

Wow! I just had oil change, radiator flush, air + cabin filters, and transmission fluid changed in under an hour at a fraction of the cost of a dealership. The free car wash was a nice touch also. The gentlemen providing the service were professional and courteous. I stayed with my car the whole time and felt like I was involved rather than being contained in a closed waiting area. Great coffee also! Great first experience!

Terrific speedy service from a team that have excellent morale. They call to each other like sailors as they conduct their work. Free beverage of your choice while you wait. They check in with you constantly. Really happy with their work.

Absolutely great service. I'll be taking my truck here exclusively from now on. Thanks guys!

Best service I've ever received at an oil stop. Very great customer service--very helpful and informative while having nice banter, speedy job well done! 11/10 recommend:)