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- Rj P.Toronto, ON139103Jan 5, 2010First to Review
I take all of my dry cleaning to Modern.
The prices are right, they do a great job and same day service (if you drop it off early enough) for no additional charge. They do the cleaning on-site.
It is not open Sunday however, so be sure to pick your items up on Saturday if you need them for Monday.Helpful 1Thanks 0Love this 0Oh no 0 - Margs L.Toronto, ON2564Oct 28, 2010
I drop off clothes fairly regularly to this dry cleaners and they are very friendly. The prices are great but I have found that they are reluctant to do the same day service a lot of the times. So I will recommend this place but only if you can wait until the next day.
Helpful 4Thanks 0Love this 2Oh no 0 - Jorge K.Toronto, ON10415Jan 2, 2015
I come here all the time and they are great. Awesome service, great price and overnight turnaround, what more can you want? I highly recommend this place!
Helpful 0Thanks 0Love this 0Oh no 0 - John M.Toronto, ON03Jul 13, 2014
Cheap prices, but you get what you pay for. All of the buttons in all of my shirts were destroy in their high heat shirts press.
Helpful 1Thanks 0Love this 0Oh no 0 - Donalda R.Toronto, ON05Aug 24, 2015
Modern laundry initially seemed like a great option for affordable dry cleaning. Unfortunately this impression was wrong. The first incident happened when Modern Laundry lost a slip for my dress. The owner offered to pay for a new one but this appeared to be an empty promise as the compensation was never given. Despite this incident I continued to go to Modern Laundry because of their affordability. It was a huge mistake. The next incident, they ruined an irreplaceable white silk shirt with pink dye. I was compensated for this incident but I will never return after these two incidents, I guess there is a reason that they are so cheap.
Helpful 1Thanks 0Love this 0Oh no 0 - Matthias B.Toronto, ON01May 27, 2014
This place is great if you hate your clothes and always wanted someone to take an axe to them. I brought in 5 shirts for cleaning, and upon pick up, I notice that one was absolutely torn to shreds. The staff didn't even say anything and were about to charge me for the 5 before I pointed it out.
Someone, I assume the owner, came to talk to me. His explanation for why my shirt was in tatters? "It's old and washing machines tear clothes". WHAT?? Despite my protestations that no washing machine should just tear a shirt apart like that, he kept repeating the same refrain. To add insult to injury, he then charged me full price still for the 4 shirts - despite the fact that if you bring in 5 there is supposed to be a discount. So one shirt was ruined, and then they get to charge full price for the rest.
Absolutely detest this place now and will not recommend it to anyone. Completely livid.Helpful 0Thanks 0Love this 0Oh no 0 - Kiri K.Toronto, ON8753Mar 13, 2013
Been here twice so far with blazers that have leather detailing and Modern Laundry does a fantastic job with them. Good prices too. I trust this place with my garments to keep coming back.
Helpful 0Thanks 0Love this 0Oh no 0 - LouLou L.Toronto, ON522Mar 26, 2010
I have used many cleaners in the past, but found Modern Laundry and haven't gone elsewhere since. Service is quick and friendly, while prices are very reasonable. They haven't lost anything of mine... (as others have) Location is ideal and convenient.
Helpful 0Thanks 0Love this 0Oh no 0 - Tina M.Toronto, ON01May 29, 2014
Wish I could give this business a lower rating.
Not the cleaners for your good clothes. Ok for every day shirts, price is good.
They don't pay attention to care instructions, they are rude when you question anything and when something goes wrong, is never their fault.
When something got ruined during cleaning, a man called "Dee" tried to tell me that it was ruined when brought in. Gave them a few chances but their reasonable pricing is not worth the risk.Helpful 0Thanks 0Love this 0Oh no 0 - A G.Toronto, ON01Mar 26, 2013
Warning: DO NOT bring any clothing you treasure to these cleaners. I did not have a problem with them until I brought a couple delicate, bright white, silk shirts (brand new) for them to clean, and the shirts came back to me beige! A third silk shirt was returned with one of the buttons broken in half. They clearly lack attention to detail when it comes to finer quality garments. To add insult to injury, they are completely unapologetic and full of bogus excuses--particularly the owner. Really unscrupulous. The worst customer service experience I've had in a looong time. If you care about quality, I would suggest you take your clothing elsewhere.
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