Kiefer Jewelers - Brandon

My wedding set needed to be sized, however, since I am in the process of loosing more weight, I just wanted a temporary solution to keep my rings flying off my finger at random times. Janee and Gary were absolutely stellar! I couldn't be happier with the solution, the price, or their top notch customer service! I was greeted warmly and promptly when arriving, and they were able to fix my issue immediately. While I was there, they made sure I was properly educated on how to treat my rings so as to preserve the beauty of the rings as well as not to knock a diamond loose inadvertently.
This will be my go to Jeweler for any of my future purchases and repairs!

I sent a email asking if this store was affiliated with Keifer Jewelers on Lutz. I needed my Rolex DateJust sized because I have lost weight and the only way to adjust the new DateJust is to remove links.

I received a call from Lexi, and she confirmed that the Brandon location is in fact a part of the Lutz store. I am glad to hear that because I had a good experience with the location in Lutz, and it's great to have such a great jeweler who is authorized Rolex sales and service as well as being so close by. I brought my watch in today, and Bob took it in for me. He and I had a nice chat and he showed me a Yacht Master while I waited on my watch. Not only did they take my watch in without an appointment, they did the work right away while I waited. Although I haven't met Lexi yet, I can say she is great because of the way she took care of me over the phone. Bob is just as great, and also took good care of me. He was actually expecting me when I arrived.

This now makes two times I have dealt with Keifer Jewelers, and both times have been no less than perfect. Keifer has earned my business for life .. Not just for Rolex sales and service, but for ALL of my local jewelry needs. If you need a local jeweler, Rolex or otherwise, Keifer Jewelers will take great care of you.

Bob served us over a two month period and kept us posted as to the progress.

A big thank Bob and staff for the patience and care shown these 'old folks' and their old 'time pieces'!

Vanessa was helpful and sweet, when I went in looking for a new pair of earrings for my vacation, and helped me pick out the perfect item!

I'm so glad Kiefer's has opened up a shop in my area. I grew up in Dade City and my family always went to Kiefer's. You can trust that anything you purchase is high quality. Alex at the Brandon store helped me find a beautiful opal, amethyst and diamond ring. They sized it for free. I just love it! I will definitely be using this new store as my family jeweler.

my husband bought some earrings for me for Xmas. After wearing a few times, they broke at beginning of March and we took back to Kiefer for repair or credit. they couldn't repair them and said they only had a 30 days return policy. husband was not happy since they did nothing for us. I went back in store and spoke with their crew. then after pushing them and suggesting, they said they would contact the manufacturer of the earrings for us. Didn't hear anything so I called the manufacturer (Alex & Ani) myself. apparently there was no record of the jeweler calling this manufacturer on our behalf. Manufacturer requested and I got a copy of the sale from this jeweler, at least they did that, and the manufacturer gave me full credit towards another online purchase. But the jeweler really didn't help at all. wont go there again, as they don't stand behind their products. just a mall store and don't consider them a good jeweler I can count on.