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“I like that you can purchase warranty for a fraction of the cost and it gives you protection for your items for 3 years.” in 2 reviews
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in Bridal
in Bridal, Women's Clothing, Men's Clothing
in Jewelry Repair, Jewelry, Gold Buyers
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16 reviews
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- Nancy C.San Jose, United States01Mar 10, 2024
alina really nice and gives really good service!!shes on top of it!!!would come back to her on my next purchase!!!
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Don R.
Apr 1, 2024
Hi Nancy
We appreciate you taking the time to recommend us online and giving us a 5 star review! We’re happy to hear you had a great experience us! We appreciate you choosing Don Roberto Jewelers. We have been in business for over 50 years and it’s because you truly matter to us. Thank you and we hope to see you soon. - Zorayda C.CA, United States81Apr 14, 2024
Muy buen servicio, personal altamente calificado en atención al cliente, 100% recomendado.
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Don R.
Apr 26, 2024
Hola Zorayda
¡Agradecemos que se haya tomado el tiempo de recomendarnos en línea y darnos una reseña de 5 estrellas! ¡Nos alegra saber que tuviste una gran experiencia con nosotros! Agradecemos que haya elegido a Don Roberto Joyeros. Hemos estado en el negocio por más de 50 años y es porque usted realmente nos importa. Gracias y esperamos verte pronto. - Emily R.San Jose, United States01Apr 23, 2023
I went to get my babies piercing here And I honestly love how the young lady help me. I highly recommend her!
Helpful 0Thanks 0Love this 0Oh no 0 - Valeria O.CA, United States01Oct 21, 2023
Muy buen servicio. Me atendió un muchacho y fue muy amable, muy atento y muy servicial.
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Don R.
Oct 24, 2023
Hola Valeria
¡Agradecemos que se haya tomado el tiempo de recomendarnos en línea y darnos una reseña de 5 estrellas! ¡Nos alegra saber que tuviste una gran experiencia con nosotros! Agradecemos que haya elegido a Don Roberto Joyeros. Hemos estado en el negocio por más de 50 años y es porque usted realmente nos importa. Gracias y esperamos verte pronto. - Ruben ..San Francisco, United States05Oct 12, 2023
Great costume service and friendliness. I was looking for a specific stone and chain and they were very helpful. I am excited to give the stone as a gift.
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Don R.
Oct 13, 2023
We appreciate you taking the time to recommend us online and giving us a 5 star review! We’re happy to hear you had a great experience us! We appreciate you choosing Don Roberto Jewelers. We have been in business for over 50 years and it’s because you truly matter to us. Thank you and we hope to see you soon.
- Derek G.Santa Cruz, United States071Mar 26, 2023
Thank you, Brenda! She was super knowledgeable and helped me find a gold necklace that was in a beautiful style that was also in my budget.
Helpful 0Thanks 0Love this 0Oh no 0 - Magaly A.Alum Rock, San Jose, United States0178Dec 13, 2022
Based on my experience on a Saturday, and because I had the money in hand ready to purchase a bracelet thanks to your Customer Service I am so glad I didn't spend three grand. This place is an absolute joke
No compren oro aqui muy mal servico !Helpful 0Thanks 1Love this 0Oh no 0 - Shay W.San Jose, United States172120526Sep 29, 2021
My fiancé purchased this ring for me in July 2020. It was such a nice surprise and a beautiful and classy design. Less than six months later the diamond fell out completely and was lost. For a $1200 investment Don Roberto had nothing but bad attitude in response to our phone call.
There's nothing they can do for you if the jewelry you purchase for them is faulty or defective in anyway. I've had jewelry from the time I was young and so I've had my fair share of cheap jewelry. Sorry to say but the ring from Don Roberto falls into that category now.
I do not recommend spending your money here. Take your business elsewhere because they have no policy to accommodate you or correct their mistakes.
Just to confirm, I hardly wore the ring. As I was pregnant and my fingers were swollen and I did not fit into the ring itself. After I had the baby I might have worn it for three months before it fell off.
Go elsewhere, this place sucks. $1200 down the drain in less than 6 months.Helpful 0Thanks 0Love this 0Oh no 0 - Jen C.Central San Jose, San Jose, United States3754Jan 22, 2019
Best place to get ears pierced !! I took my 4 month old baby to get her ears pierced and she hardly cried . Roberto helped me out and was fast and affectionate with my baby. He gave me instructions of after care and how to avoid infection . It was rather quick and smooth situation. I have taken my two girls to this place in eastridge and recommend it .
I went to the eastridge mall .
They have a variety of earrings and are 100% gold .Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Don R.
Jan 23, 2019
Hi Jen,
We are very happy to see that you had a wonderful experience! We have been in business for over 46 years and it's because we care about you and your experience. We appreciate you sharing and letting us know that Roberto did a wonderful job with your daughter! We'd love to see a picture! Tag us on Instagram #MyDRJ @DonRobertoJewelers! - Janette N.San Jose, United States02626Jun 27, 2019
Really WORST place to buy gold!! My husband buy our weddings rings over there, well surprise his ring is cracking and got different color!! They said white gold with the time it's like the normal gold (just 3 months he buy it) yellow, but I definitely don't believe that! And also they don't give you warranty you have to buy for extra money, when all other jewelry stores give you the warranty with out extra pay!! The rings are really expensive and I'm going to take the rings to other store so they can told me if it's real 14K gold!!! Don't coming to this place !!!
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