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- Jessie S.Delta, BC012Jan 18, 2021
I had the WORST experience with this restaurant. For my sisters birthday we ordered 3 plates of channa bhatura. My family started eating and soon realized that there was MULTIPLE large pieces of what appeared to be a dark blue rubber from a glove embedded in more than one bhatura. Needless to say we were all shocked when we saw this and immediately stopped eating. It appeared that pieces of the rubber glove had been cooked inside of bhatura and somehow the cook in their establishment did not notice that pieces of their glove was missing when preparing the food.
I called Dhaliwal Sweets right away and spoke to an employee who preceded to LAUGH when I had told her what we had found in the food. After I told her this was completely unacceptable and a huge health hazard, she said she would speak to her manager and call me back. After about 5 minutes I got a phone call back and the employee told me that I had to bring the food back and show them the rubber glove that we had found in the food in order for me to get a refund. I did not care about a refund at that point but I wanted them to see in person what we had found in our food as it seemed as if they did not believe me. I then drove from Langley back to Surrey so that I could show them in person.
Once I got there and spoke to the manager who completely underplayed the situation and said it would be hard for the cook to notice the glove in the food when preparing it. It was a bright blue coloured glove so I found that hard to believe. They ended up refunding my money after this entire debacle. Not only did this completely ruin my sisters birthday dinner but also the thought of what kind of chemicals we had just ingested was disturbing. On top of that they were completely unapologetic regarding the entire situation. Not once did anyone from that establishment apologize for what had happened.
For a company who is well known in the lower mainland for their food and even catering for weddings, I am shocked at their carelessness and lack of remorse over this huge mishap. I will never be going back to this restaurant and would advise people to think twice before eating there.Helpful 2Thanks 1Love this 1Oh no 1 - Bianca D.Surrey, BC0101May 18, 2019
Best vegetarian samosas, hands down. They're spicy and delicious. This is my go-to place when craving samosas. I've tried some of the sweets and they're really good, too. Haven't tried the takeout food.
Helpful 0Thanks 0Love this 0Oh no 0 - Shruti M.Surrey, BC01Apr 7, 2017First to Review
Excellent food and quantity is too much.whenever we are really hungry just don't have a second thought where to go .
Helpful 0Thanks 0Love this 0Oh no 0
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