Cumbrae's

I am a regular at this Cumbrae's and buy almost all my meat here. Their ground beef and assortment of sausages are fantastic (I can never again buy grocery store ground beef or sausages after experiencing butcher quality.) I also like their pork tenderloin, filet mignon, chicken thighs, whole chickens, lamb, chicken burgers...nothing has really let me down. The freshly made salads are tasty and my favourite indulgence is the buttermilk fried chicken! Skip the chicken burrito, as it is mostly rice and grizzled chicken.
Their refrigerated stuff is awesome. The prepared tzatziki is surprisingly good and hits the spot when I can't make it to Greektown. The frozen pierogies and dumplings are fantastic and authentic, but pricey. Actually everything is pricey here, haha. It's easy to pay $100 per order.
I love the chicken noodle soup made with their free range chicken...yummm.
One piece of advice is when you place an order, check it carefully when they give it to you. I have asked them to cut up beef into 1 inch cubes to make beef stew and when I got home, the pieces were more like 4 inches. Like c'mon, which normal person can fit that into their mouth?? Common sense, people. Or I ask for one POUND of chicken thighs and then they wrap up ONE chicken thigh. Also, I think they need to make it better known that the store is still open 30 minutes before closing, even though they have put all the meat away. They are happy to accommodate you even though they are cleaning up. It's just not the best time to go there for the first time since you won't be able to see anything and you will be expected to know exactly what you want. Just like you and me, they want to go home to their families shortly after closing. If you are nice to them, they will do anything for you. If you are a Leaside snob, you will get the same attitude back. Plain and simple!

I received rude service from an elderly employee at the check-out counter today. I expected some level of service for their prices and was disappointed. I have been coming to this location somewhat frequently over the last nine months, but between the exorbitant prices and the rude service, I am done with Cumbrae's. There are too many quality butchers in this city to waste my time coming back. Save your money and go ANYWHERE else.

Very expensive, spent almost $20 for a porchetta sandwich, not even on a specialty bun or bread. Frozen Oxtail $16.99 per pound that's crazy. Everything is so expensive. I guess it's the area.

Everything here was really quite neatly packaged, displayed and arranged. We came during a weekday afternoon so we didn't have to navigate a lunch rush or anything crazy.

My parents had received a gift card for this place so we wanted to have a look around and pick up some meats. Everything definitely had a fancy feel to it, though we will have to cook up our goodies to know if there's truly a quality difference. It was all incredibly expensive and definitely not a normal shopping trip for us. We had fun looking around to see what items they had and I was particularly interested in their sauces and ready to eat foods.

I will say, I was disappointed to find the vinaigrette on display was expired and they didn't have anymore in stock. But they atleast pulled it out the shelf right away and did try to check in the inventory for more.

Some staff were very kind and sweet, the younger gentlemen and ladies. They were very helpful with recommendations and helping us wrap our selections. I found though that a few of the older staff were quite rude and dismissive. Very huge contrast and the inconsistency is off putting. I thought maybe it was a discrimination thing, but then I could over hear them treating other patrons the same way. As though they had no patience left to deal with customers.

At payment, we actually we're not told the total. The girl just asked us to hand her the card so she could swipe..... I thought that was very rude. I don't even know how much we're paying... My card should never leave my hands.

Over all, I think it's a nice place to shop if you're feeling a bit fancier and wanna make a delicious meal. But service here is really quite unpredictable.

Tried to phone many times over the past week. I'm normally a regular customer and had a question.

No one picked up after being on hold for over five minutes on two occasions.
After a eight minute wait on the phone, the fellow who answered, had no idea what bratwurst were and this is a Butcher shop
I'm a regular customer, but if this was
my first call, I wasn't impressed.

Remember you only have one opportunity to make a first impression

I don't live in the neighbourhood, but I'm always happy to treat myself to a visit to Cumbrae's when I'm in the area. Sure, the prices are on the high side, but you get what you pay for and Cumbrae's is always consistently great quality. One thing put me off my last visit, though. One of the staff. An older woman with a limp. She checked me out. She rang up the seven or eight items I bought and I remarked (to no one in particular) "Oh, that's a bit higher than I thought it would be." To which she replied "Well, I don't set the prices!" I didn't mind her snapping at me so much as how I saw her treating other staff members while I was waiting in line. One young woman seemed new and might have been a bit inexperienced (but aren't we all when starting a new job?). The older woman was terrible, barking at the young woman and berating her. That's not going to help any junior staff member to learn. Her behaviour did nothing but create a toxic environment and that doesn't make for a great impression on the customer. Maybe she could be sent on an anger management course?

I used to love this place at the old (Bayview ) location but after they moved in 2017, they only hire less-skilled butchers and cashiers. I get better customer service at Walmart with less attitude. I bought a 2.5-pound bone-in rib steak and cooked to rare doneness in a cast iron pan. Finished it basting it (with fresh garlic, fresh Thyme and butter) It looked amazing but when I cut into the medium-rare steak, but it tasted like it came from a supermarket and not a premium butcher.

Have to find a new butcher after this last visit or go downtown to the Queen location.

High quality meats, cheese, fruits and vegetables ! This place is worth it just to walk in and see the decor even if you're not interested in buying something. They specialize in MEAT....you gotta get one of their bone in steaks. Also, make sure to try the dry aged sirloin steak sandwich...it was out of this world! Their service is always on point and it can get very busy!

Note: this place is not cheap...be smart what you buy.

Popped in today, with my beautiful wife, for a quick lunch to try their InFamous Sandwiches. AND OMG!!They were seriously to die for!! We both split the Steak and Chicken Sandwiches and we could not get enoughThey are at a slight premium when compared to some other places, but at $10 each, they are a steal for the quality of meat & ingredients. The portions, flavour profiles and texture were Grand Slams, in our books, and we will definitely be back for more. A++
You totally Gotta Eat Here!!

Hello, it's Christmas Day and I'm extremely disappointed because my boyfriend and I ordered a 20-pound turkey 6 weeks before Christmas that was supposed to be completely deboned (minus the wings and the legs were a maybe) and I go to Cumbrae's to pick it up and they assure me that although it only says brined on the tag it was deboned and they checked. Well they obviously didn't check and we paid nearly $135.00 for a regular turkey - not deboned whatsoever.

Our family was expecting this special recipe that required the deboning and now we have to have a traditional turkey.

I am surprised that Cumbrae's which is well-known and highly rated did this.

Update: I messaged Cumbrae's on Christmas Day and they got back to me immediately saying they will refund me in full for the turkey. They admitted their mistake and made up for it.

Also the traditionally-cooked Cumbrae's turkey was still delicious.

Thank you Cumbrae's.