Blo Blow Dry Bar

I recommend Blo on Yonge street to my sister visiting from out of province. 25 minutes after my sister appointment they finally took her to wash her hair. Then they left her in the chair for 1/2 hour with soaking wet hair while they had their lunch. A simply wash and blow out for medium hair took over 2 hours. Utterly ridiculous. I will never recommend this place again .

Blowout: 7
Service: 2

I am just so dissatisfied with this experience at Blo King West. I arrived a couple of minutes late, which I had notified the owner about. When I did get there, there was only one staff member and she didn't even acknowledge me entering. She was still helping the previous guest with a membership problem which took about ten minutes.

When she finished with that guest, she told me it was time to wash my hair and she did, seemed very rushed. When she was done I was told to sit in her chair, and she said 'what would you like?' without even showing me the lookbook, so I asked for it. I told her what I would like, and she started working on my hair. At this point she has made zero effort to get to know even my name which was frustrating to me.

The store music stopped after five minutes into my appointment and then the stylist didn't go to put anything else on. This left the salon dead silent and made the appointment so uncomfortable for me because my service provider wasn't even speaking to me. I wasn't asked how I wanted my bangs blown, so I left with very puffy 60's bangs.

I had a photoshoot at 6pm this day, and the bangs seemed to calm down a little after about an hour.

In conclusion, visit Blo Yorkville !

If I could give them negative stars I would.

I had been trying to get in touch with them since I woke up, I finally got in touch with them at 9:45am where I told them I had woken up with a 103 degree fever and I was extremely sick so I had to cancel my appointment that was scheduled for the evening. I was told "you will be charged the cancellation fee which is $60". When I said, "I did not plan to wake up sick, can I reschedule and not pay a fee for something out of my control? You can clearly hear it in my voice.. you want me to come get everyone sick?" I got the response "sorry that's how it is, so we will see you at 6:30 then?"

Especially given the fact that people do not want sick people around them and spreading germs, at this holiday season time more than ever, I was disgusted.

I have never in my life dealt with more unprofessional, disingenuous and outright selfish business people. They have zero compassion for their clients, and obviously their staff, based on their practices.

You are much better off going somewhere else. I will never be going back to any Blo ever again.

I had a horrible experience. I called to book an appointment for blow outs for myself and two friends plus I wanted makeup services. On the phone the customer service representative was so kind and recommended I get the membership since it was my birthday and I had two friends coming with me. She assured me I could book for them and transfer my credits as long as I booked under my name and was with them. Plus she said being a member is get all these great perks and extra discounts.

Me and my friends show up we get our hair and my makeup is done.

Not only would they not honour my membership credits they wouldn't honour any discounts nor provide a receipt. At the salon I called the dispatch was placed on hold and finally they said they should honour atleast one credit ( was still annoyed but whatever). The lady working the computer argued with dispatch then hung up. Nothing was resolved. Her argument was I could book for friends but not transfer credits, how does that make sense..... I also made all of these appointments over the phone in order to make sure they were done properly. It was my birthday and we were already running late because they were 20minutes late with one of our appointments. I also did the math on my total and I was WAY overcharged. The lady working the computer was beyond rude. They also were running behind and made one of my guests wait over 20minutes for her appointment. Horrible, scammy experience I have no clue what I paid for.

Basically the experience was 'meh'. I have a cast on my hand so I decided to get a blowout - but I definitely would NOT use this location for a special event. She double shampooed my hair even though I asked her not to - didn't really bother to condition it - even though I specified my hair dries out easily. Actually rolled her eyes when I requested a heat protector spray before heat styling.... Basically my hair is flat on top - with some half-hearted curls on the bottom and feels dried out.

This place is terrible. I am a regular customer, going there almost every week. I had an appointment today at 1:30 PM and I was running late for 10 min due to traffic. I called them and let them know I will
Be later for a few min. They didn't tell me anything while I was on the phone. Once I arrived, the lady at the front desk with a terrible attitude told me very rudely that they can't take me because I'm late for 10 min!!!!!!!!!!! while I already called them. She could have told me over the phone so I don't kill myself to get there plus as a regular customer, that's not what I was expecting to hear. They told me they can do a dry style without washing !!!!!! Why no one told me over the phone !!!!! I spent a lot of money at this place almost every week by going there however, the customer service is way lower than the standard. I don't recommend this place at all. this is the second time I have bad experience with customer service. The first time the manager called me and we sorted it out but I won't go to this place again and I won't recommend it to anyone else !! They just care about timing and charging people. Any service has some sort of grace time for its customers, not every single appointment is made on time. Especially when you inform them of your delay !!!

No customer satisfaction matters here!

GIRLIES DO NOT SPEND YOUR MONEY HERE. I didn't read the reviews before booking and I feel like I wasted $70 coming here. From the moment I walked in I knew I was in for an interesting experience. I was the first appointment of the day and when I walked in 3 employees looked at me like I had seven heads. I was taken to the chair for the wash and wasn't even told my stylists name or asked a simple "how is your day going" ... I WAS SO UNCOMFORTABLE. When the wash was over, the stylist put a towel around my head and said "get up" and ushered me towards the salon chair. I was counting down the minutes until I could leave. There was no small talk and just really bad vibes. It was my birthday so I thought I would treat myself. NEVER AGAIN - spend your money at a proper salon!!

I was at Blo dry bar today and this was my first experience. The decor is lovely and very minimalist, the location is easy to find and the the products and appliances are all excellent top of the line quality!

Now for the bad...
- there was really no warm reception when we showed up
- the ladies didn't ask if it was our first experience, nor did they go through the menu, they got us to sit and asked what we wanted
- I had a blonde lady with long hair in a braid who I found to be cold, as if she was having a bad day
- I found the shampoo uncomfortable as her nails were long like daggers and she blew at my hair and brushed it as if she was trying to speed right through. She did not tell me her name or ask mine.
- the place was poorly lit and I expected a warmer reception and experience as the place is pretty pricey

They also did not let my friend use bet tab for us both which other locations have allowed.

I may suggest going to another location or trying out a new spot for a blow dry!

I love Blo in Annapolis, MD, so I was happy to find out there was a Blo within ten minutes of my hotel in Toronto. This salon does not compare. Very disappointing. Showed up 10 minutes early for my 4:45 appt as directed. Barely received a greeting and had to get someone's attention after waiting 15 minutes. She shrugged and said no one was ready to take me and that it would be at least another 10 minutes.
My stylist was fine and I'm happy with the results, but if this were my 1st experience with Blo, I'd never try it again.

I sincerely wish I had read the reviews before I went here! From start to finish this was a terrible experience!

I had a really important work party to go to so I thought I'd splurge and get a blow out. This was my first experience but I'd heard so many people rave about getting them done, and particularly about this company.

First, I booked over the phone, verified multiple times the date and time. Turns out she booked me in for the wrong day. Once I realized that I called multiple times, left multiple voicemails to try and rectify the appt. I got no calls back. I finally rebooked online with no issues.

Once at the appt I got greeted by a friendly receptionist, and then it was all downhill from there. My stylist was not friendly, did not talk to me at all. She didn't go over styles at all, I had to pull out my phone and look through the website. I even asked her for style advice and got a couple shrugs. She clearly didn't care at all. Once she actually did my hair though it was terrible! She literally did a few ringlets with a flat iron(not at all like style I asked for). I could have done a better job! It looked flat and lifeless, she didn't even know how to style my bangs. I tried to continually ask her to fix things but it was a mess. I left so disappointed. I ended up paying too much money to then go home and attempt to fix my hair. VERY disappointed! Please avoid at all costs!