Anthropologie

This is the best Anthro in Atlanta hands down. They have the widest variety of clothing and a decent home section. The staff is actually really helpful, and interested in helping and providing customer service (they seem to have really goo product knowledge at this location as well) - it's almost like hanging out with a friend every time I'm there (this is coming form someone who has worked at 3 URBN brands including 2 different Anthro's over the years) The sale section usually has some goodie to grab. I've also gotten a lot of great gifts and gift ideas from the staff, things I hadden't thought of or seen online yet, or combinations of thing. They also will occasionally suggest thins on sale which I appreciate because I think most of us are on a tighter budget these days. Plus it makes you feel like they are thinking of what you are in need of and looking for, and not just sales.

My cons are the parking - it is paid. Yes they are checking now. I saw someone get ticked when I was there last week. BUT they do comp up to two hours. you have to ask and it is only for the Park Mobil app - if you use the kiosk they can't do it. (though I cant remember the last time it was on which is why I didn't know you had to pay to park there until recently) I also don;t love that you have to walk through BHLDN (or Anthro Weddings now...?) to get to the fitting room. It's a little awkward and can feel a little disrespectful if there is a bride in the process of trying on. It makes for a an uncomfortable situation and I feel a social pressure to be very quiet when trying on which I don't love.

BUT, in terms of Atl Anthropologie's, this is the best in terms of stock and variety and that's what I'm after- to try things on in store before buying online.

Janet in the wedding department was a joy to work with. She was so knowledgeable and helpful while my daughter looked at wedding dresses. She was amazing and I highly recommend her to anyone who is looking for their wedding dress.

I walked in and looked through clothes all over the store, even the dreadful clearance room..and it was awful. A bunch of the clothes are just low quality, yet extremely expensive.
On top of it, not even a single associate said a word to me the entire 15 mins I was there. Terrible customer service on top of terrible inventory? Cursed combo.

Rude salespeople. They clearly don't give a _______. I purchase a fair amount from Anthropologie but I will only do it online from now on. Don't even bother to online order and pick up from store. They'll screw it up.

I just love Anthro. Every time I visit, I don't come away with something - but there is always something I admire and toy with buying....but the best is that when I DO buy, I BUY!

Last week, I needed a little retail therapy and I'd been given the green light to use one particular card (we're budgeting for a wedding so you know, I don't get to go wild all the time ;) ) .... and it was just One of Those Visits where I hit the jackpot. AND - everything was on sale.

An amazing find of Steve Madden boots- when is the one size left a 9.5??- in the back room of glory, so another 40% off already discounted price, so I believe they were about $50 for a desperately needed pair of tall black boots, classic style. Score.

So regular priced clothes were all 20% off and already discounted where another 40% off. Happily picked out another Pilcro and letterpress pair of jeans ( I got the greenish grey skinny ankle cut awhile back and LOVE them) in a reddish-pink color, two pretty blouses (one a white tank under a circle-sequined tee- see pick; one black with a neck tie and floral print) and softest striped tee with a subtle boat neck by pure + good, and the coolest shaggy cream "fur jacket" by Knitted & Knotted....all that came in around $350 and it's about 10 outfits all mixed up!

Can't wait til my next big hit - and even better, for the BHLDN appointment I will be making soon as my search for bridal pretties gets in full swing!

I do my best to shop locally, but there's just something about Anthropologie that pulls me in every single time. I can't help but love their oft-overpriced wares and I often find their stuff earns top-spot in my packed closet. I still have (and often wear) a skirt that I purchased from the Lenox location ten years ago. Yes, ten. I think I've gotten my money's worth out of that one.

So like most women of Atlanta I was thrilled to hear of a location opening intown. The Lenox location was the only reason I ever felt the need to go to the mall, and even then it was usually just to return something I had purchased online. Having a location on my regular route is certainly going to be dangerous to my checkbook, I have no doubt.

Being opening week, the store is beautifully maintained and there are tons of salespeople on the floor. It's a huge open space but I found the sale room (the best part) to be a little small, with many things hanging so high they were near impossible to reach. The dressing room area is huge and I loved how there was a hanging pole built in to each one like a closet instead of having to figure out how to fit a ton of hangers on a tiny hook.

While I appreciated the number of staff available, I wasn't impressed by their service. For example, there was an issue with one of their cash registers while ringing me up, which was no problem but we had to switch computers after all of my purchases had been all wrapped up. Once the manager got the salesgirl set up on the new computer, she just stood around and watched instead of helping unwrap and re-scan each item. The salesgirl was super apologetic while the manager said nothing to me, despite the process taking about 10x longer than it should have. It just kind of left me with an icky feeling, especially since I was making a large purchase at a brand new store, and it was a manager who you would assume would have needed customer service/retail experience in order to get the job.

Regardless of the occasional hiccups, I'll be back. I just can't deny my love.

The experience at this store fell quite short for me, mostly due to all the follow up work I've had to do to get the right wedding dress (which I have yet to receive). I purchased a dress (at this point several dresses) for my wedding from the BHLDN store.

I set up an appointment with one of the sales associates and she was absolutely the sweetest. Helped me try on dresses but didn't share much of her opinion unlike the BHLDN store associate in Chicago where they're just working at a whole other level of service, even for a casual shopping experience. And their store doesn't feel like you're trying on your gown in a regular fitting room. I had to share the same mirror with the other 6 brides trying on dresses. We were waiting in line just to see our dress in decent light because the fitting rooms are poorly lit.

I was given dresses to try on in sizes 5-6x my regular size so they had to be clipped back. I found my dress and then was told I'd have to order a size 8 according to their measurement chart. I'm consistently a size 2, some days tighter than others so I expected her to say a 4 or a 6. I went back and forth with her about it and questioned the sizing but in the end figured she may know the sizing better than me and in most cases it's not unusual to get a dress larger than you normally wear in wedding gowns. However, in the Chicago store when I went for my first appointment I tried on 2s and was told to get a 4 in the dress I liked and get it fitted to me. That inconsistency was a little strange to me and that's where I shouldn't have listened to their chart suggestions.

Dressed was ordered, I was really pumped and received in in like 2-3 days after my appointment. Tried on the size 8 and I was swimming in it. The dresses has a partially open back but it revealed all of my back in this size. No problem, I was all set to get it exchanged for a smaller size. I called the store and asked them to get my measurements so I can calculate something more accurately for the exchange. They guaranteed me that this was the size I should be according to their chart and didn't know how it could be wrong. I wrote a smaller size on the exchange form anyway, packed the dress and shipped it back out.

The dress size I needed was on back order for a month, I waited a month and a week, checked in when I had received nothing to find out they only returned my dress and it was not exchanged. I ordered my original dress from the store in March, it's now June and I've had to order this dress for the third time now because of back orders and having to exchange the incorrect dress size I continue being sent. And forget them reading that you're "exchanging" your dress in the form. It just gets returned and you never hear back again. You will have to call them and explain your story thirty times, confirm your identity in every way possible and order the dress once again. If I didn't love the dress I'm hoping to get this time around, I would've given up a long time ago on Anthropologie.

OMG- Krysten was AMAZING. So thoughtful, friendly and helpful. She guided me through my first wedding dress experience- asking great questions, pulling other possible dresses and never putting me over my budget. I felt so supported! She was not pushy but incredibly flexible and worked with all my questions with ease.

Highly recommended!

I love Anthropologie and have been an Anthro member for many years. Unfortunately, this location has really left me with a bad feeling.

After trying on several tops, I came out of the dressing room. The associate asked me how they worked and I said unfortunately none of them worked. Her response? "Wow." Really, folks? Is his how you train your associates to treat long term customers?? Someone needs to go in and assess this staff and their customer relations skills.

This was a tough review to write. I love Anthroplogie and have shopped the Lenox store for years. I was so excited when this location opened. No mall and near my house! The store is fabo; decor, layout. Not cluttered. Nice and neat.

So why the two stars? The service is the worst!! I shopped the store a couple times before writing this to see if my first visit was a fluke. Nope, just as horrible the second time. I found the staff to be condescending and confrontational. The way they talk to customers is awful. In addition they are not very knowledgeable.

I was in fitting room and asked for another size. You'd thought I asked her to make it for me. I wait and wait. She comes back to tell me she can't find it. Hmmm I went on the floor and got it myself. Another time I asked for an item I saw in a FL store. They said and pointed that I should "go over there" and look. Hmmm I had looked and couldn't find it.

Who needs this?! I guess I'll continue to shop Lenox until this store gets it together.