Ultra Roofing

DO NOT USE, They have no integrity, cut corners and hide their issues. They do not seem to understand the basic understanding of water flow and overlapping of roofing materials. Ultra roofing seems like they would be a good choice and are very nice, but at the end of the day, they do not know how to properly roof a house. At first I thought that they maybe had a bad guy on their crew that was cutting corners, but after asking them to repair their mistakes, I realized that the Owner doesn't know or care about quality. CertainTeed offers certifications, but the one that Ultra roofing has is unregulated and CertainTeed doesn't add any warranty behind it. The certification is basically a one day online class and shows nothing on knowledge or integrity.
I had a complete roof replacement done, but the attention to detail was extremely poor. When I arrived home, the roof appeared to be correct and the first thing I noticed is that I had nails throughout the driveway, yard, gutters and even through out the roof itself. I spent 3 hours cleaning up nails after they told me they would come back later in the week, which meant i would have nails in my tired and my kids would be playing around all the nails. I ended up collecting over 3 full quart size bags of nails.
Next I did a quick look at the roof and discovered that they left a large gap between the drip edge and the vapor barrier. They also only fastened the drip edge every 4ft or so instead of the 8-10" that is stated by installation instructions. The corners of the drip edge on the house looks like someone was learning how to install them on my house with large gaps.
I then started to notice that the starter row of shingles were improperly overlapped at the corners and that the overhangs went form 1/2" to over 2", which will cause the shingles to crack over time.
While looking at the starter row, I started to notice that they were overdriving nails through the shingles and they never seemed to adjust their nail guns. This will allow the shingles to rip off easily in any storm.
I then discovered that to save a few bucks, they installed shingles over the section of my roof that had the plywood removed for a ridgevent, instead of installing the extra section of ridgevent.
I then took a look at the step flashing that was supposed to be replaced and discovered that they left the old step flashing and still charged me for the replacement.
Lastly, I started looking at the penetrations and discovered they didn't replace 1 of the vents I was charged for, installed the wrong boot on the electrical penetration and didn't properly seal the other two.
All these issues were bought up with the Owner Juan, and we discussed proper installation of each product. When he realized his crew didn't install the proper way that we had just discussed, he then argued that the installation was fine, even though it was not to manufacturers specifications and he refused to repair the issues.
After getting a second roofing company to inspect the job and agree these items were truly installed improperly, Juan agreed to fix some of the issues. When they came to correct the issues, they ended up damaging the roof even more. They ripped, tore and folded shingles along with shooting nails through the new drip edge.
After seeing these issues, I requested they come out and inspect the repairs and they thought it was fine what had been done and refused to correct the additional damage they caused.
I am now months after the installation and drip edge is already falling off the house and they are refusing the repair anything.

Please be aware that I know the owner of the company personally through events done together and if he is willing to do this to me, imagine what he is willing to hide and refuse to repair if he doesn't know you. They will hide issues and cut corners every chance they get and the pictures prove the quality of the install.

I had a leak when there were very heavy rain storms. I called ultra roofing and they sent out Juan to assess and quote the job. He was on the roof for about 30 minutes and came down. He said everything looked good but the leak may be coming in through a small area where the gutter was positioned. That made sense because our house was recently painted and the gutters were removed and reattached. He put some caulking on the area and said it should do the job, but if any issues call back. It has rained heavy twice and no leak. He only charged the minimum to come out and it fixed the issue! Integrity is huge for me and I would definitely use them again as well as recommend them.

I tend to be quite picky (and frankly, slow) when it comes to making decisions involving large amounts of money or about things like roofs which I want to last for decades. Juan from Ultra Roofing was incredibly patient and helpful as I worked through the process of making a decision on which roofing company to use. In addition to explaining the process to me, Juan also dealt with every detail relating to the insurance company. The installation process itself was fast and professionally done. Juan was also very responsive to my questions during and after the installation, and I very much appreciate his efforts.