The Open Cork Eatery & Lounge

Food is good but service could be better. Had to ask for bread, water, wine list, etc. it was like the waitress' 1st time on a Saturday night.
Very loud....and busy which is a good sign. Seems like there is a wedding going on. So I can see how the wait staff can be busy.
Gave a 3 since I can't give it a 3.5, almost a 4. And there is a constant ding bell sound coming from the kitchen can be very distracting.

1 star customer service
1 star food
2 star atmosphere

Dry unseasoned meat platter

Rigatoni that tastes like a teflon pan

Service that thinks we can't afford a refill

"I wish you told me sooner" when we said the food is horrid

And they comp us with one desert. One.

Edit: they saw me writing the review and gave us two slices of cheese cake. Literally the best food served here as it's not made in house.

Also "can you put it in the basket so I don't have to touch it" when cleaning our table.

Edit:

Our waitress was Michelle and I just noticed on the way back in from the car that the entire property is dirty and coated with trash.

Also when our friend said "I wish you told me sooner" in regard to the lack of tap to pay, she told us "How would I have known?" In a mocking manner.

The food quality here is great, the server made sure we had everything we needed but also made sure to not interrupt our meal if it wasn't necessary. This place has the old school lounge feel, definitely feels like a family establishment.

First time there and i was very happy with the service and food.
Drinks are a little pricey but this life after covid .
Had the steak and it was fantastic.
I would recommend this place to anyone.

The atmosphere is very nice. The food quality varies. I could tell some or all of my pasta was microwaved(there's a distinct hot sting on the tongue when you bite into a microwaved meal) but the taste was good.

The person accompanying me got the pork tenderloin, not tender at all. Sure, we could have sent it back but we'd get the same quality meat so we dealt with it.

The server seemed like any request we had was a bother to him. With any question asked, the tone in his response was basically "ugh what an obvious question"

Just a personal thing but this place definitely wants to appear fancy, but yet they bring you the little electronic card reader at the table? That ruins any chance that you might think you're somewhere special. It comes across as very cheap.

Went for dinner with 3 other couple tonight.
Service was slow even though the place was not busy.
Disappointing to see that the restaurant was not following COVID-19 rules by having people sign in and most of the staff were not wearing masks including the owner!

We started out with appetizers, mussels and fried calamari. Both were pretty good but took forever to come.

Main dishes ordered were the chicken voltini with a mushroom sauce. Chicken was very dry and not much flavour...portion size was small.

Desserts were good.

Would not go back...there are better places to eat at for less money.

Ordinary Italian fare, everything was good but not memorable, service was ok, food was plain, nothing stood out to me.

This is one of my favourite Italian eatery. There are two sides to Open Cork, there is the dine in and then the lounge in the other room. I've only been to the eatery side and it's beautiful.

Food was amazing as usual. I had the jambalaya, mussels, and fried calamari.

Jambalaya - Pasta is cooked Al Dante, sauce was flavourful and they don't skimp on their protein.

Mussels - tasted great, sauce very yummy and can use it as dipping sauce for bread.

Fried Calamari - I always make sure I get the fried calamari when I'm here. It has a nice light crunch from the batter and I like the thickness of them.


Looking forward to dropping by the lounge area next time I come by.

Went here before 4 or 5 years ago, and I remember it being "ok". My mom seemed to like it, so we attempted to go here again for Mother's Day.

While waiting in line to be seated, no one was at the desk. There were 2 other groups ahead of me, and I was standing alone, waiting for my brother to park the car, and my mom to finish her smoke.
Both groups were eventually approached by a lady, who sat them down. I heard her asking the group ahead of me the standard "How many?" to the ones directly ahead.
While she was helping them, a man, whom I assume is the owner/manager comes into the lobby. He completely ignores me, and goes to talk to the people behind me (who were also rudely trying to pass me by the entire time). I interrupt, saying "I got here first". He looks at me annoyed and goes, "What's the name for the reservation?" I said I didn't have one. He then deadpan tells me "I can't sit you", then the lady behind me butts in and says that she has one, and I am once again being ignored. So I interrupt, asking for clarification, and ask "Is it reservations only?", he replies "Yeah", and continues with the woman.

What kind of stone-walled, private dining, friends only, bullshit is this? This is no way you treat people. I understand it's Mother's Day and busy, but 90% of places will at least tell you that there is going to be a wait without a reservation. Sorry dude, but your place is too mediocre and sleezy to be acting like it's some high-end reservations only place. Plus, I didn't hear the hostess ask the other group for a name. And no where on the website, or on the way in, did they say anything about it being reservations only.
I have a feeling he just didn't know how a seating chart works, and couldn't be bothered.

So from what I gathered, is that the regulars who go here are rude. The management is rude. And no one wants the general public to go here.

The Open Cork is located at the north east intersection of Southcreek Rd and Dundas St E in Mississauga, just west of the 427 and Etobicoke Creek. This restaurant has been here on Dundas for quite some time. While I've seen businesses come and go along this street of Dundas between 427 and Dixie, The Open Cork is one of the few places that has been here for what seems to be decades if that.

While it's been years since we've been, we recently went for a small private room banquet get together. The space we had was appropriate and closed off but well lit with enough space that we didn't feel squeezed in. The place itself has a modern upscale feel to it as the décor and furnishings make it feel quite modern. The bar, interior dining areas are intimately lit while the outdoor patio would be also be a good choice for dining if the weather would be agreeable. Basically as far as ambiance this place is a nice, formal type setting.

The food was also quite good and the service was professional. I had the chicken while my wife had asked for the salmon. Being that this place is an Italian restaurant we only had a few options as our selections for the reception (pre-selected menu choices) but it was still good.