5/17/2018

Trisha and Dr. Walt always take the best care of me and my teeth. Trisha makes sure I am comfortable and informed while she carefully cleans my teeth and attends to my aging, delicate gums, offering suggestions and alternatives to keep them healthy. I am inspired to take care of both my teeth and gums throughout the day, so I can come back next time to get the best report possible for my overall mouth health.
I started going to Dr. Walt when my now adult son got his braces off as a teenager and my current dentist couldn't get him in for a teeth cleaning for two weeks. Dr. Walt got him in right after his braces removal.
I have been a teeth grinder all my life and I had ground down my teeth so there was very little enamel left. With the help of the team at RBD, I now have a beautiful white, strong smile.

1/19/2019

Horrible wait room they wouldn't process insurance claim.
Terrible manners from.the dentist stay away

1/19/2019

The worst experience I have ever had at the dentist. Very unpleasant from when I walked in through when I left. If I could give a zero star I would.

8/3/2018

We just moved to Bloomington from Victoria two months ago and needed to find a dentist ASAP to fix a problem filling I had. Long story short, I had a tooth fixed improperly by a former dentist and now I needed a root canal. A co-worker swears by Dr. Walt, but I had a negative experience here. I was welcomed by the front desk folks, who were very nice. I met someone, named Trisha (?) who looked at my problem and understood what I was needing. I then talked to Dr. Walt who immediately tried upselling me on teeth whitening. I explained that I was there for a possible root canal, which was not his primary concern. I then calmly explained that I needed a certain tooth looked at, but he kept on with the teeth whitening products they sell. I let him give me some brochures for teeth whitening, but only so I could get out of there. I seriously don't understand how this guy can continue a business where he is supposed to help folks like me with specific problems and not even discuss them. I was in shock after leaving River Bluff. Luckily, I found an upstanding dentist in Edina that fixed my tooth!

4/18/2018

I'm new to town and Googled a dentist in the area. Lady behind the desk was nice but the dentist itself I wasn't happy with. He pointed out that I had 2 cavities which was weird to me because 4 months ago I didn't had any!. I told him I would think about it. I went to another dentist for a second opinion and they didn't see any cavities! So based on that I cannot recommend this dentist.

10/22/2017

Rude staff. Rude dentist. Over priced. Do not recommend at all. Apparently I'm not the only one who thinks so. This guy is a total jerk and completely unprofessional.

6/20/2018

New to town and am highly impressed with the quality of work of the dentist and staff. Dr. explained what I needed and fixed a problem I have had for years from old work that wasn't don't correctly. Staff is knowledgeable and super friendly.

2/13/2018

My family has gone to Dr. Palmer for many years and will continue to do so. Thanks Dr. Palmer and staff for excellent service.

12/17/2016

Once again, Dr. Palmer absolutely knocks it out of the park!

We took my one year old home to MN to visit his grandparents and sure enough, he started getting serious teething troubles! We could not get him to calm down!!!

One visit to my old family dentist solved all of that! I was nervous because our dental insurance isn't the greatest and I thought visiting a dentist out of state would be an issue, but Dr. Palmer was the only one I could trust with my little boy.

His office does not accept our insurance, but he was able to help my son with his pain very easily and didn't bill us a single penny!

He even showed us some cool photos from his trips to Africa. Real cool guy, I miss going to him to get my work done.

12/12/2016

The dentist was really agitated the whole time. I don't know what was going on but I never felt comfortable. Won't be going back.

10/18/2016

The dentist here is rude and full of himself. Did not answer my questions fully. My wife is also a dentist and we just moved in town. I only went here because they had openings. Would not return despite the attractive obnoxious staff

12/31/2016

Don't go here! My teeth did not get fixed and the staff and dentist were rude and not helpful. I've had to go to another dentist to have my teeth fixed.

4/11/2017

I was visiting the twin cities and had a problem with a crown - decided to do a cleaning as well.  I agree with the other reviewer who said that the hygenists were decent  (she did her job; don't remember her name). But Doctor Palmer was pretty terrible (thus the 1 star review).  He did not communicate well, and basically charged a fortune for some temporary fix, and seemed like he was dying to get out of the room the whole time.  Clearly he knew that I would not be a regular patient so he didn't care.  Very unprofessional.

8/30/2016

I have been going here for 10 years and some of the times it has been an emergency. They get me in fast and their service is not only excellent their customer service is outstanding.

1/5/2017

Very unprofessional, and overpriced kept trying to charge my insurance for things they didn't do. It's best to avoid this dentist if it wasn't an emergency I never would have gone.

9/24/2014

I can't say that going to the dentist will ever be something I look forward to, but that is certainly not River Bluff Dental's fault!
They make the experience as pleasant as I imagine a visit to the dentist can be.
Tricia, the hygenist I see, is friendly and efficient.
Dr Palmer is thorough, and I am very happy with the work he has done ( Crowns mainly )
Receptionists are friendly and efficient.
I guess if I had to nit-pick - I am not a fan of the TV's everywhere, but at least the volume is low!

2/8/2012

• First to Review

The worst place I have ever been to and I regret to be their patient for almost 2 years. They could not do wisdom teeth extraction but ask me to do a full scan that is NOT covered by insurance. I said I would like to do the scan at the place where they can do the surgery at one time. 2 days later I received a letter from doctor Walter Palmer saying I have been wasting of his time and he is no longer want to serve me, what a RUDE person! WARNING for the current or future patients, if he asks you to do a checking, just do it! No matter you need it or not, not matter how much it costs, otherwise he will kick you out of his dental office with the reason "REFUSAL OF TREATMENT"

Update 7/28/2015

Never liked this guy but never thought he goes this far. RIP Cecil lion!

8/18/2014

Very kind staff- however prices are exorbitant. Would have continued treatment there but not affordable even with top notch insurance.

10/5/2012

I have been a patient of Dr Palmers for 20 years. He does great work and keeps up with the latest techniques.