Maaco Auto Body Shop & Painting
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- Karlla G.Forest Park, United States1108Jun 2, 2020
My car had been through some battles... brought it in for an estimate and Nick was very helpful...he even helped me get a rental while getting my car fixed ( I paid for it) the service was excellent, prompt and affordable...I had gotten a couple of estimates before. This was a bit higher but much more convenient and reliable plus it is warranty .... Highly recommended.
- Charles C.Melrose Park, United States01Feb 26, 2021
This place rocks!!! Took my GMC Acadia to get the back painted and boy did they do a superb job on it and the price was excellent!!! I will be back for more!!!!!
- Frida R.Chicago, United States03Oct 12, 2021
amazing job!!! Highly recommend going to this place reasonable prices and they will fix your car fast!!! love it here!!! will keep coming back! i needed a paint job and some dents undone amazing fast service Nick and Henry are the best !!! they can me an estimate and it was exactly the price i paid for!!!! will keep coming back in the future if needed!!! 20/10 HIGHLY RECOMMEND!!!!!
Business owner information
Customer Service S.
Oct 13, 2021
We appreciate the love, Frida! We strive to be the best and go above and beyond. Thanks for shouting out Nick and Henry! You can always depend on our crew for quality service and a seamless experience at affordable prices.
- Anthony C.Villa Park, United States0120Sept 15, 2018
Back in March I took my vehicle to Maaco for some bumper work guy there Bob gave me a pretty good deal the work was decent so when I needed work done on my vehicle again I thought about Bob and thought I'd shoot him some work I was hit on the driver side rear quarter panel and I wanted the front hood repainted one of the worst mistake I ever made they did terrible work on my vehicle sloppy no attention to detail poor craftsmanship primer everywhere on my headlights on my tires in my trunk they didn't clean the vehicle I had to take it back three times for them to fix what they didn't do right and it's still it's not right I will never ever recommend Maaco to anyone and I will never go back
- Ryan G.San Francisco, United States01Oct 30, 2020
Nick and the team did a great job on my car. Everything was finished on time and when my car was completed, the area of the car getting worked on looked like new. Pricing was less at Maaco than at other body shops in the area too which is a plus.
Business owner information
Customer Service S.
Oct 30, 2020
Thank you for your wonderful review, Ryan! We love hearing about our fantastic team. We're proud to be locally owned and operated. We appreciate the shout-out for Nick. You can count on our crew to go the extra mile. Happy to hear about the great work on your vehicle!
- Eric D.Chicago, United States114112Mar 23, 2016
Ok. So let me sum up the experience. Excellent work...my issue was minor. My bumper clip was missing which had the plastic cover slightly separated from the fender....
Now the car is covered under warranty which is why i was referred to them in the first place.
Dealing with bob and nick was perfectly fine.
I brought my car in there this past Friday morning around 830am. I was told that in the event that the car needed to be painted it would need a day to dry. So fortunately there is an enterprise next door so a rental wouldn't be a problem. It was agreed that Monday evening would be plenty of time to get the car turned around.
So monday comes and im told they are waiting for a minor part which should have been delivered on Friday morning. Ok...
So i come by on Tuesday Afternoon And I'm told the minor part still Hasn't Been Delivered. Now I'm a pretty easy going guy but now this is starting to cost me extra with the rental.
It's not the fact that the business hasn't delivered the work on time as promised. It's the "oh well, what are you gonna do" attitude that they all seem to have there that rubbed me the wrong way. After all The extra hundred dollars that i had to pay for the rental is not their problem. I just felt if this was just a "minor part" problem something more could have been done to get the job done as promised. They left parts in the car and my clean car was left dirty.
So take it for what it's worth. Nice guys...good work...crappy customer service.Business owner information
Maaco
Mar 24, 2016
We apologize that your service fell short of your expectations, Eric. Please allow us an opportunity to right your experience by giving us a call at 1-(800) 523-1180, at your earliest convenience. Thank you, and we hope to speak to you soon.
- Chris T.Downers Grove, United States463Nov 9, 2015
I had recently dropped off a bumper to get painted. At that time, Bob (Maaco salesmen) and I both inspected the new bumper for defects to which there was none. Then upon pickup, the bumper had a gouge and orange peel. Bob then tells me that he didn't inspect the bumper with me and that orange peel and paint defects is to be expected. He then told me that Maaco is not a one-off professional shop and that they do production work. I don't believe Bob knows the difference between one-off and production because one-off is exactly what they do.
In conclusion, Bob offered to fix/repair THEIR mistakes at MY expense. - Akber S.Arvada, United States11476274Apr 10, 2014
My family has been coming to this location for car repairs for the last 15 years. Every single experience has been hassle free and excellent. The repairs are flawless. I don't see any garbage work coming out of this place. Nick Patel is a fantastic guy. I highly recommend going to this Maaco for your repairs. Every Mercedes and BMW we have owned has had dings and dents repaired here.
- Yoda Y.Chicago, United States21612Apr 18, 2015
Scammers! Tried charging me 3000 when the work was done elsewhere for 500. Seems like they try to overwhelm the customer with a bunch of technical jargon, however when I consulted with another subject matter expert at a different car shop, I got a totally different report. Don't trust them! They want to make a quick buck.
- Al W.Chicago, United States417Feb 16, 2015
Paint clear coat peeling off after 6 months. Bumper falling off. Nick Patel is the culprit. Ding was only fixed well. The crappy paint has bubbles in it...not smooth.
If you don't care about your car paint or it's your ex's or enemy's car, go here. If you want a nice quality job, go to another place...pay a little more for quality work. I only wish this place for my worst enemy.Business owner information
Nick P.
May 21, 2015
I am so sorry here this. We have I-car certified Techs and we take pride on our workmanship .. If for any reason if you are not satisfied with our work please call us or stop by with car and repair order so we can address your concerns .. we want to make sure that you are completely satisfied with our services. Please call us.
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