CertaPro Painters - Arlington

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    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US. The kitchen area blends in with the larger living room space by using the same color scheme on adjoining walls.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US. A green accent wall and gray really create a modern look and feel for this kitchen area.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US. Minimal colors in this living room area allow the fireplace to become the central focal point of the room, as well as using the wet bar area
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US. The second floor landing area uses a wall color that blends well with the lighter colored flooring and stairway handrails, as seen here.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US. This bathroom uses a minimalist color scheme allowing accessories to stand out in the space.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US. Paint color selection plays a big part in keeping areas light and bright.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US. Soothing, neutral colors are perfect for bedroom space.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US. Exterior house painting project
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US. This dining area is bright and cheerful in yellow and white, providing just the right atmosphere for a cozy family meal.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US. This office area looks great in gray and white, set against beautiful hardwood floors.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US. New paint keeps this home's exterior looking sharp.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US. Multiple pastel colors can come together to create a unique look and feel in any space, such as this upstairs kids' play area.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.
    Photo of CertaPro Painters - Arlington - Falls Church, VA, US.

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    Location & Hours

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    6201 Leesburg Pike

    Ste 301

    Falls Church, VA 22044

    United States

    Serving Falls Church Area

    Mon

    • 9:00 AM - 5:00 PM

    Tue

    • 9:00 AM - 5:00 PM

    Wed

    • 9:00 AM - 5:00 PM

    Thu

    • 9:00 AM - 5:00 PM

    Fri

    • 9:00 AM - 5:00 PM

    Sat

    • Closed

    Closed now

    Sun

    • Closed

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    Overall rating

    7 reviews

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    • Photo of Meghan W.
      Meghan W.
      Tallahassee, United States
      0
      2
      8
      Oct 10, 2023

      As a Realtor I have a relationship with numerous painters and I negotiate contracts for a living. I originally chose CertaPro based on a relationship with a previous sales person who is no longer with the company. Well, I learned my lesson here! I wish I would have gone with one of two other quotes I received one of which was even less expensive.

      After receiving a contract that did not include all of the detailed services I requested and set expectations for I made them come back and update contract to which I ultimately agreed to. Unfortunately, I learned the sales associate who negotiated the contract and walked our home with no longer works for CertaPro on the day they were scheduled to start work for me. This was after no one showed up. Not in a rush, it was no big deal to me. I suggested the owner come out to my home to provide a new estimate to make sure there were no surprises regarding expectations at the end of my project. He declined. Three weeks later at the end of the job, my expectations were not met. At my bequest the owner visited my home for the first time to re-set expectations on how to complete the job. Still another three weeks later and two days after expected to arrive expectations were not met or completed to our agreed upon state. I was then met by a THIRD salesperson to sign off on the work.

      As the owner of a referral based business myself, I reserve poor reviews for only the egregiously terrible and despise writing them. I take responsibility for valuing the referral relationship previously built and not insisting that the new CertaPro sales person/owner would honor the previously negotiated contract the same. In the end, I paid the fully negotiated price of the contract even though the work was never complete and asked them to leave. I was tired of talking to someone new at every turn and being told what contract meant by "fascia, friezeboards, rakeboards, soffits included" by people who did not originally negotiate the contract. I will no longer refer any business to CertaPro of Arlington.

      Please find just a snippet of photos attached of unacceptable work inclusive of paint chips and and debris in my yard and missing thermometer that was never replaced.

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    • Photo of Melani D.
      Melani D.
      Arlington, United States
      106
      26
      5
      Apr 10, 2021

      They were very efficient and did an excellent job. My condo looks so fresh and clean. Great value for the price.

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    • Photo of Erin O.
      Erin O.
      Falls Church, United States
      53
      19
      4
      Apr 30, 2018

      From the initial quote, to scheduling, and then the painting itself, we couldn't have asked for a better experience. We have used a lot of contractors over the years and CertaPro of Arlington is going in my phone as our new go-to painting team!

      Matt Lawler was our sales associate, Kandis Beverly was our office and production administrator, and we had Raul's team of painters. Across the board they were timely, professional, respectful, and some of the hardest workers we've ever seen. We had a very large fence painted. It was cold and windy but the team exploded with energy each day. The fence looks new and the neighbors can't stop talking about how nice it looks!

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    • Photo of Jim M.
      Jim M.
      Arlington, United States
      2
      18
      2
      Sep 13, 2017

      Terrible customer service! Very slow to respond.

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    • Photo of Valerie R.
      Valerie R.
      New Bern, United States
      100
      82
      12
      Oct 23, 2017

      I love these guys. Seriously, they come out, don't over charge, are tidy, and detail oriented. Highly recommend them!

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    • Photo of Daniel S.
      Daniel S.
      Alexandria, United States
      3
      19
      Jun 10, 2018

      My condo association contracted with them. We've had to remove everything from our balconies and around three weeks later they're still not done. It's frustrating because they put up notices that we can't use the balcony until they finish, yet they go onto other buildings in the complex to start the process (paint and resurface) rather than finish the units that they started. The date on the last notice from them is May 31.

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    • Photo of Lisa T.
      Lisa T.
      Arlington, United States
      0
      9
      Aug 12, 2016
      First to Review

      CertaPro removed the "popcorn" from the ceiling of our entire condo. They were easy to work with and best of all the ceiling looks great!

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    6 other reviews that are not currently recommended

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