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Type of Concern: General concerns (e.g., a suspicious 5-star review, an obscene photo, an unhelpful or inappropriate review, etc.) Select this option if the content violates your legal rights (e.g., copyright infringement, defamation, privacy violation, etc.)

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Reviewer in Question: (e.g. John D.)

Your relationship to the business or reviewer: (e.g. I am the owner of the business in question)

Does the following information help?

Reviews may come or go for a few different reasons:

A user may have removed his or her review.
Yelp may have removed the review for violating our Review Guidelines or Terms of Service (in which case we will typically notify the reviewer).
The review may have been suppressed by Yelp's review filter. The filter decides how established a particular reviewer is and whether a review will be shown based on the reviewer's involvement on Yelp. The process is entirely automated to avoid human bias, and it affects both positive and negative reviews. Since users can become more or less established over time, their reviews can disappear and reappear over time as well. Either way, we never actually delete these reviews, and they can still be found on the reviewer's personal profile page. These filtered reviews are also viewable by clicking on the link at the bottom of your business page.

Note: Our support team cannot manually restore reviews that are not currently displayed, should you contact us about missing reviews you will receive the information above.

If you are a business owner looking for more information on how to best use Yelp, check out Yelp's Business Owner's Guide (http://www.yelp.ca/business).

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