On a mobile device? Try our mobile site, optimized for faster browsing.

Zara Canada

3.5 star rating
15 reviews Rating Details

Categories: Women's Clothing, Children's Clothing, Men's Clothing  [Edit]

1056 Robson St
Vancouver, BC V6E 1A7
Neighbourhoods: Downtown, West End
(604) 677-9859
Price Range:
$$
Accepts Credit Cards:
Yes
Parking:
Street
Wheelchair Accessible:
Yes

15 reviews for Zara Canada

Sort by: Yelp Sort | Date | Rating | Elites' | Facebook Friends'

All Reviews

Zara Canada

Elite '10

75

82

Shirin S.

Seattle, WA

USA

4 star rating
5/22/2009

H&M's hot older sister.

I can't wait to see you this weekend. It's been too long.

Was this review …?

 

Zara Canada

 

0

6

R M.

Vancouver, BC

1 star rating
5/23/2010

First of all, don't get me wrong, I like Zara's clothing and their great  value for money. Their quality is not top-notch but for the price they offer, it's good enough for fast fashion items.

My comment only applies to this particular store, Zara on Robson Street, where I experienced an awful and insulting customer service from the store manager.

I bought a silk dress on Friday around 7pm. On the next day, I wanted to wear my brand new dress so got it out and just found a small RIP on the back, which I didn't manage to spot while trying it on.

So I went back to store (still on Saturday, the very next day, around 3pm) and asked for an exchange - I had taken the price tag off but I still had it with me as well as my receipt. And then this manager lady came and she started casting aspersion at me.

She asked me if I wore it and I said no, I tried it on at the store though. But she continued on to say that I should have worn it because the price tag was taken off and the dress was dirty. While I have to admit that it is my fault that I took the tag off before fully checking the dress (but you don't really expect a RIP on your brand new dress, do you?), it is actually their job to ensure that everything on their rack is in a good condition, not mine. Also, regarding her remark that the dress is dirty, she was referring to a dusty mark on the dress and again, it's me who should complain about the poor condition my new dress came in. Anyone who has been to their dressing room should have noticed the floor full of dusts - which I think the cause for that dusty mark, if the dress had been dropped on the floor then it will be enough to make that kind of mark.

And after all, I was asking for an EXCHANGE not for a return, so clearly, there was no incentive for me to bring in the dress I bought less than 24hrs ago if it was't for the rip.

I told her that it was extremely condescending that she was suggesting that I am returning a dress that I have worn and I wasn't that kind of person but she wasn't apologetic. She kept interrupting me while I am speaking and when I tried to continue she cut me off saying "let me finish" - I know, what an attitude!

Well, that tells you all, what do you expect from her employees when the manager knows nothing about good customer service or communication skills. And I don't think their low price can be an excuse for such a poor service.

So, the bottom line is, avoid this store if you can, but if you love Zara and this store is the nearest to you, check if the item you are about to buy is 100% intact and clean before taking it to the till because exchange / return will be a very difficult, lengthy and insulting task for you.

Was this review …?

 

Zara Canada

Elite '10

334

452

tony g.

Seattle, WA

USA

4 star rating
1/20/2009

My girlfriend told me that she has always wanted to pick out some clothes for me, and she was able to do it here. A lot of the stores are having these ridiculous sales so I was able to get three awesome sweaters (two of which my girlfriend bought) for about $25 each. There is a huge table with a lot of clothes just piled on so you have to dig through but you will find some gems.

Next time I come up here, I am going to bring $300 with me and add more clothes to my wardrobe.

Zipzap Zubidy Bop!

Was this review …?

 

Zara Canada

Elite '10

388

799

pauline c.

Los Angeles, CA

USA

4 star rating
4/1/2009

In poor economic times like these, what do you do?  Shop, of course.  

The dollar is stronger (not strong) in Canada.  That's more than enough reason for me to indulge.

Listed in: Canuck

Was this review …?

 

Zara Canada

Elite '10

490

648

Nina N.

San Jose, CA

USA

4 star rating
10/14/2008

Mi Favorito mon cheri

What do you mean you have this in a size small? wow that's a first to find something I liked, and to have a store carry it in my size. I am not trying to say that the asians in canada are shopaholics, but wherever I go that there are alot of asians, or people of my size.(4'11.100 pds. with curves) I am shit out of luck;  no where to be found. It's like finding a's in your alphabet soup, it's there but near impossible to find. :) I am not complaining but it sucks to find cute clothes, and then having the sales people tell you that it's out of stock.. what do you mean out of stock.. well restock it then bitches!!!!!!!!!! NOW!!! hahahaah jk... I wish I were that mean, and had that much authority..... but no..... better luck next time....

anyhow, back to the review

I heart Zara, I am glad that it is in sf and it's at my disposal in the states. However, it doesn't compare to the first Zara's that I've been too (Robson street). But regardless,  I love it here because the clothes are business/trendy/fashion forward and the sales people are eager to help you with anything you need.

Was this review …?

 

Zara Canada

 

135

477

Mercedes G.

Vancouver, BC

4 star rating
12/2/2008

If you are in search of the latest knock-off of a trendy item you've seen in a fashion magazine, look no further that Zara!  

While finding anything in this store is a bit of a crap-shoot, you just have to breathe and find calm in the uber-afforable prices and good quality pieces.  Not only does Zara carry great trendy wear, but also awesome staple pieces from sweaters and t-shirts to stilettos and coats, and everything in between.  The wee ones in your life will thank you for taking them to such a fashionable store and they will surely be the envy of their school mates in adorable mini-me outfits.  

I've bought a thing or two from here but I actually like Zara more for men's basics.  The t-shirts and button-ups are affordable and come in a million different seasonal colours.  This is a great place for the man in your life who doesn't enjoy shopping as much as you do, as the men's side of the store is always less busy and also much smaller.  At least one of you can go home feeling less worse for shopping - wear!

Was this review …?

 

Zara Canada

 

64

349

Kreag S.

Vancouver, BC

4 star rating
8/20/2008

When ever in the need of a really good outfit that's current..fashionable and not to $$$, Zara is a great place to get such an item.

I do have one problem though...on a recent trip I was delighted to see "SALE" signs in the window..upon entering the store my delight quickly turned to dread as it was a mass of tables piled will sweaters and t-shirts all unfolded..crumpled..and left for dead...I was so over whelmed at the mass chaos of tourists raping the tables that I had to turn and leave...very sad...a day at Zara without a purchase is like a day without sunshine..okay maybe that's a little dramatic..anyway.. I recommend that you skip the sales..it's too much of a shit show..and wait for the new collection as it will rarely disappoint.

Listed in: Born to Shop

Was this review …?

 

Zara Canada

 

2

8

Christina C.

Vancouver, BC

3 star rating
5/4/2010

Personally I think Zara is slightly overrated, it's a cool store to check out from time-to-time, but I think there are better places for an even better value. I definitely don't shop at this location for the service. I understand that the store is quite busy, but I never get acknowledged by the staff working there. I don't need assistance with my shopping, but it's still nice to be greeted in a store. I did find a pretty summer dress on my last visit that I couldn't resist, so I think Zara is still "A-OK".

Was this review …?

 

Zara Canada

Elite '10

54

370

Anita K.

Vancouver, BC

4 star rating
10/2/2008

Oh Zara. If you can look past the messiness and choas, you are bound to find some great pieces at some even greater prices!

I often come here to get work clothes - because that's something you usually don't want to spend too much money on... They usually have a great selection of sweaters that are in and around $20!!! Seriously. You never see that anymore. And they're just regular plain sweaters - from V-necks to Crew necks to Cardigans - you'll love it!

Was this review …?

 

Zara Canada

Elite '10

62

300

Noa G.

Vancouver, BC

4 star rating
9/20/2008 1 photo

I just returned from a fabulous six-week trip to Spain, home of Zara, the chain-retail store we Canadians know and love for its trendy, thrifty rip-offs of all the latest and hottest men's and women's European runway fashions.

In Spain, there was an imposing six-or-more-storey Zara on just about every street corner, so there was (almost) no shortage of stock for us to choose from. In Vancouver, we're not so lucky. So here's all you really need to know: Zara receives new stock every Tuesday and Friday. Some styles make one shipment only. Act swiftly. Styles go fast, and once a new shipment's been picked over by hungry fashionistas hoping for a deal, you're outta luck.

Listed in: Mall Musts

Was this review …?

 

Zara Canada

Elite '10

103

146

Amanda B.

San Francisco, CA

USA

4 star rating
9/15/2008

I love Zara.  Fashionable, quality and affordable clothing that's somewhat like a nicer, upscale H&M.  Based in Spain, Zara has a range of classic items for men and women, to really wild, trendy pieces.  It's definitely a destination when I come to Vancouver.

This last visit I scored the cutest, hottest, coolest black leather jacket and it's pretty much the best thing since sliced bread.

Was this review …?

 

Zara Canada

 

18

466

Luisa S.

Vancouver, BC

4 star rating
9/24/2008

If in search for a calm, relaxing retail experience, this is the last place you'll want to visit. By mid-morning, things have been thrown helter-skelter on table tops, coats have been picked over and misplaced, shoes have lost their pair, and women are already fuming impatiently as they wait for their turn in the claustrophobia-inducing fitting rooms.

That said, at times Zara is still worth a gander. Hip, stylish and affordable. Whether you're looking for something to prettify or wear to work, the styles available here can be easily molded to suit any lifestyle.

Was this review …?

 

Zara Canada

Elite '10

115

423

Jenni O.

Burnaby, BC

1 star rating
2/2/2009

I have been a Zara fan for years, and in Europe I experienced this store on a whole new level. In Europe the prices are brill, the store is immaculate, the merchanising makes sense, the whole experience is just great - plus i could always walk in and want to purchase half the store. Here - not so much. It is like a clearance center in there - if you actually have the patience to dig through the racks and table tops, things just aren't as great. it's cheaper here, but just too annoying to shop. I have found things there, but rarely buy - found a dress I loved in there once but the entire zipper was just busted to bits. I avoid it now, compared to its European glory it just makes me sad to go in there here.

Was this review …?

 

Zara Canada

 

25

233

shain r.

Vancouver, BC

3 star rating
8/28/2008

I like going to Zara from time to time to see whats hot and whats not.  Over the past two weeks I have been fantasizing about  this leather bomber, and I told myself I would play the fate game and scour the city to see if there was anything better... well there wasn't.  So today off I went to see if my coveted jacket was still there and low and behold it was!  so I tried it on again to see if is was still the one, and it was!  With my treasure in hand I went to the till to pay and this is where it all went downhill!

I was the ONLY person in line and the whole transaction took about 20 mins! (no kidding) First off I waited for 10 mins before someone could actually come help me and when someone did they came sauntering out of the stock room in absolutely no hurry. I felt like Meryl Streep in the movie The devil wears Prada when all her assistants are not moving fast enough and she blurts out "By all means move at a glacial pace... you know how that thrills me."  .... I almost blurted this sentiment out to my cashier but I felt I might offend and it might slow him down even more (if this is possible)  He finally rung me in and processed my payment and then proceeded to fold my jacket sleeeeeeeeeeve.... by sleeeeeeeeeeeeve.... and foooooooooooold it in half ......ZZZZZZZ  I think this is where I nodded off.  Finally with purchase in hand I exited the store in haste excited about my new purchase but dissatisfied with my service!

"By all means move at a glacial pace.  You know how that thrills me."

Listed in: Mens shopping

Was this review …?

 

Zara Canada

 

35

379

Victoria R.

BC

3 star rating
12/3/2008

I fell in love with Zara in Spain before it ever came to Canada.  Although I still like to go to Zara when I need a t-shirt or a trendy pieces that will for sure go out of style but won't break the bank, I find the Canadian line half as inspiring or creative as the European one. The clothes don't fit as well either. The Robson store is very impressive, the all glass window display is very chic. But to pay $200 for a leather bag that's made in Tunisia or Croatia and looks really cheap is not worth it. If I had to pick a store between H and M and Zara, I would go with H and M.  And avoid going on Saturdays, holidays and weekends.  The crowds, change rooms and messy clothing shelves are hard to deal with.  What I do like is that they have a basic line that kind of shows you what the must-get or starting item is in the outfit and then you build on from there.  The Zara collection pieces are also lovely.

Was this review …?

 

1 to 15 of 15  
Write a Review

People Who Viewed This Also Viewed...

  • Photo of H&M

    H&M

    3 star rating
     25 reviews

    Neighborhood: Downtown

  • Photo of Bodacious

    Bodacious

    3.5 star rating
     8 reviews

    Neighborhood: Riley Park

  • Photo of Aritzia

    Aritzia

    4 star rating
     16 reviews

    Neighborhood: West End

  • Photo of Plenty

    Plenty

    4 star rating
     14 reviews

    Neighborhood: West End

  • Photo of Plum

    Plum

    3 star rating
     4 reviews

    Neighborhood: Kitsilano