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YWCA - Fitness On 5th
Categories: Active Life Fitness & Instruction Gyms Beauty and Spas Massage Gyms, Massage [Edit]
320 5 Ave SECalgary, AB T2G 0E5
(403) 232-1575
- Price Range:
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$$
2 reviews for YWCA - Fitness On 5th
2 reviews in English
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Review from Mia T.
2/4/2012
This is a very basic gym in the downtown area. I'll give it points for being close to transit. I came here for the gym facilities, and at my first visit was given the 5 second tour by the receptionist. She was nice, but seemed pre occupied with other things she had to do. The gym wasn't very busy for a Saturday afternoon which was nice. No need to sign up for the cardio machines like you do at the Talisman. I would recommend this gym for those who want a place to workout in that's not intimidating. Its also less costly than other gyms. Although I didn't see the trainer they said they had overseeing the fitness area, it's nice knowing there is someone available to ask for tips. The Y does many
Good things for the surrounding community on top of being a fitness facility, but I can't say I'd go back again if I didn't have a free pass.
Yelp Kickbutt Challenge 1/10 -
Review from Lisa P.
8/21/2011
The first time I went to Fitness on 5th for a massage was way back in 1996. I used to go monthly because I had benefits at work. My massage therapist (who is no longer there) was wonderful. I looked forward to going there once a month.
Fast forward 10 years. It's not what it used to be. From the front desk staff to the actual massage therapists, everything has gone down hill.
My last 2 visits were in Oct 2010 and April 2011. The guy who did my massage in Oct was so new and had no clue what the heck he was doing. I was so upset that I actually phoned the manager to complain. It was one of the worst massages I have had.
The manager called back and apologized and offered a gift certificate to come back at another time. Which I did much to my disappointment.
The front desk staff was young and seemed too busy with her personal issues to barely acknowledge me, offer me a robe, or to tell me that the whirlpool was out of service. I think this pertinent information should have been relayed to me when I phoned to book the appointment a few days before. I was furious. Having to wait for someone to go find me a robe didn't make me any happier either.
One of the things I look forward to most is relaxing in the hot tub in the women's change room. With your massage, they allow you to use the facilities (swim pool, gym) and I love to sit in the hot tub before or after my massage. If I would have known that it was out of order, I would have rescheduled. No one there seems to care about anything any more.
The one thing I don't like is that if you get a therapist who is upstairs, you have to trudge up the stairs half naked/in your robe to the room up there. If you're lucky enough to be in the room next to the change room, it's not a problem. Always make sure to ask if you can be downstairs. It totally takes away from the treat of massage when you have to walk all over and worry about your robe flapping open. Not relaxing at all.
I decided after these two very disappointing experiences, I will never return to Fitness on 5th. The staff there doesn't seem to care and it's not worth the money. There are plenty of other places in this city who value their customers and treat them with the respect they deserve. What used to be such a great place has turned into a complete disappointment. Don't bother with this one.
