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West Point Cycles
Categories: Shopping Sporting Goods Bikes Active Life Bike Rentals Bikes, Bike Rentals [Edit]
3771 10th Ave WVancouver, BC V6R 2G5
Neighbourhood: Point Grey
(604) 224-3536
- Hours:
Mon-Sat 9:30 am - 6 pm
Sun 11 am - 5 pm
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Street
- Good for Kids:
- Yes
- Wheelchair Accessible:
- Yes
10 reviews for West Point Cycles
10 reviews in English
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Review from Neil M.
Vancouver, BC
7/5/2010
This is a great shop. I have purchased a commuter bike here and have also used their repair service several times for tune-ups and installations on my road bike.
Their sales staff are very friendly and knowledgeable. They will also work with you to come up with different options within your budget (including looking at previous year models and gear options). They carry mountain, road, touring and commuter bikes, in addition to a variety of clothing and accessories.
I have always received top notch service from this repair shop. Bikes always come back with everything in order and practically float out of the shop.
Overall, this place is great. Only downside is that given their great reputation in the community, you may need to book repairs and maintenance several days in advance. Also, like all bike shops, they only carry specific brands (for sale).
Best bike shop in the city so far. -
Review from Dave Y.
Vancouver, BC
2/23/2012
I have brought a few bikes to be repaired here after a recommendation form a friend. Their service was ok and they did a decent job of explaining what work needed to be done before I left the store. I wasn't overly impressed with some of the cost for parts. The markup seemed steep.
After going here a few times I realized it costs more to fix my bikes than my car. But hey its on the west side and I have to think most people that shop here aren't too worried about costs.Listed in: Vancouver Bike Stores
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Review from Dave M.
2/3/2011 1 Check-in Here
Last year I got screwed fixing a flat at Bikes on the Drive. Terrible rude service, took 3 days and cost ~$16. I vowed never to go back and became very skeptical of these one-off Vancouver bike shops.
So now with two flats I decide to bus back to my old neighbourhood (30 mins each way) and visit West Point Cycles. Hadn't been since 2007 but they were always great.
So I walk in with two flats and they ask if I want to wait. The teamwork and camaraderie was exceptional as two staff had fun changing my tubes out. They competed, we just hung out and had a great time. Total price: $24.62. Two tubes, no labour and ten minutes.
Bikes on the Drive seriously wasted my time and money over a simple flat and can frankly suck it. 30-minute commute or not, West Point Cycles is back to being my go-to shop. -
Review from Cherie M.
Vancouver, BC
8/29/2011
Purchased my first road bike at this shop this month: entry-level, women's specific and at a good price. Decided to go with West Point instead of another shop for their great selection but more particularly, their exceptional service. They were very attentive and patient with helping me find a bike within my price-range that was the best fit. They got me fitted, geared out and excited to ride. Will definitely be coming back to this shop for my cycling needs, for years to come.
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Review from Jenni B.
9/21/2009
I found my dream mountain bike here - pink. Excellent front shocks. There were gears and stuff, and did I mention it was pink? I know what I want from Santa this Christmas.
Aside from my dream pink bike my boyfriend loaded up on a helmet, shorts, shoes, and gloves and I strolled along drooling at things and found an upgrade seat for my bike (yah, need to upgrade that).
Anyways, awesome shop with awesome staff, and ummm.... awesome product! Awesome!! -
Review from Stephen Y.
Vancouver, BC
7/27/2009
Bought two bikes here in an eight year span... Brodie then and now RMB Solo CXD
Great bike shop in the hood - Now stocking RMB, Gary Fisher, Specialized to name the major brands. Also offers personalized fitting for $. Bicycle servicing as well.
Good selection of accessories
Helpful staff and prices fairly competitive -
Review from Crazy P.
Vancouver, BC
8/8/2010
This review is for both West Point Cycle stores.
I purchased a road bike from West Point cycles. The following is with their 1 years tunning / maintainer warranty.
I would recommend a visit .
+ Positives
+ friendly staff, appear knowledgeable
+ did not try and up sell me
+ willing to do what ever necessary to make my riding experience comfortable (change saddle position, new stem, etc.)
+ you get a discount on all the gear you need (~10%) if you by a new bike from them
Negatives
- check your bill over carefully (I have heard of a few incidents of double charging etc.)
- one or two extremely annoying sales people (as to be expected)
This kind of place is based on its the relationships they make with their customers. They new my name right away. This is one way to ensure loyalty. -
Review from Laurie W.
Kitsilano, Vancouver, BC
9/4/2011
I purchased a DeVinci Copenhagen from another bike shop two and a half years ago. While I took advantage of the free year of service following the purchase of the bike, I was never enthralled with how they treated me as a customer. I live just around the corner from West Point Cycle so started taking my bike to them for service. I was so happy with them that my husband purchased his first hybrid (Rocky Mountain) from them just over a year ago. He has been really happy with his bike and the helpful staff. So, two days ago someone stole my DeVinci (a great bike, btw) and yesterday I bought a replacement bike (Trek 7.5 FX) from West Point Cycle. The store was really really busy - a long weekend, GranFondo next weekend, etc, etc - but I got all the attention and advice I could ever ask for. They were especially sympathetic regarding the theft of my bike and went above and beyond to get it ready for me by the end of the day. They have a full range of bike accessories, clothing, shoes, pedals - everything you could possibly need to outfit your bike and yourself.
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Review from Nelson D.
Vancouver, BC
1/29/2010
This is a good store, Great service, Good price. They offer a lot of accessories and cool stuff for your bike.
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Review from Jenny G.
Richmond, BC
2/28/2011
Really caring people who know bikes technology and innovate. More than just bike sales.
