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Vida Spa
Categories: Beauty and Spas Massage Beauty and Spas Day Spas Massage, Day Spas [Edit]
1010 Burrard StVancouver, BC V6Z 2R9
Neighbourhood: Downtown
(604) 682-8432
- Hours:
Mon 10 am - 9 pm
Tue-Sun 9 am - 9 pm
- Price Range:
-
$$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Garage, Street, Valet
- Accepts Insurance:
- Yes
- By Appointment Only:
- Yes
- Wheelchair Accessible:
- Yes
9 reviews for Vida Spa
9 reviews in English
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Review from Tara T.
BC
12/14/2008
I had the most delightful experience at Vida Wellness Spa in the Sutton Place Hotel. A friend of mine had given me a gift certificate for a massage and she couldn't of chosen a better present. I simply love to be pampered and this is one of the best places to do it.
The Vida Wellness Salon is a gorgeous spa with a calming and organically inspired interior. The staff are friendly and serene and the lighting is dim. This is simply the perfect place to relax in.
At the Vida Wellness Spa they focus on your Ayurvedic body type. From this they determine what products they should use during your treatment. I had a massage and to this day it was the best massage I've ever had.
I'd highly recommend this salon for any treatment on the menu. -
Review from Kate G.
Vancouver, BC
2/4/2012
I treated myself to the $100.00 75 minute pedicure with a nourishing mask and was so disappointed. The polish on every toe bubbled so she didn't let the polish coats dry, there was polish left on my skin, the nourishing mask was just some sort of moisturizer along with a lack luster message. Paying $100 to have my feet soaking in a rubbermaid dish pan lined with a white garbage bag was a total turnoff. This was not a "luxurious" experience at the Sutton Place location.
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Review from valerie h.
9/20/2011
Booked a pedicure at the Vida salon where Eriko Fukudo gave me a great pedicure but I wondered why I sat in the "big" chair and had a tiny dish bowl to put my feet into, not a footbath! The previous client was able to utilize the footbath attached to chair - what happened? The ambiance of the spa was great with the music and lights but having the water turned off at the sink in the restroom after the pedicure whilst it was turned on before the pedicure was weird. I should not have paid the $80 and tip for this treatment. Rude management as well.
Sorry to say overall the experience was not worth the price. -
Review from Mercedes G.
Vancouver, BC
8/20/2008
After more than a few months of long-terms stays at the Sutton Place Hotel in downtown Vancouver, my lovely boyfriend had racked up enough points to send me and my nagging back problems to the Vida Wellness Spa, located in the hotel. This was my first visit, but not my last and certainly not the most memorable of the two...in the best way possible of course.
I arrived the recommended 15 minutes early and was escorted by a pleasant staff member to the soft-lit, spacious change rooms. Vida spa users are also allowed use of the pool, gym and steam rooms, all located on the same level. Delicious smelling amenities, hair care, lotions and the like were all provided, as well as luxurious white robes and slippers to throw on with abandon before heading to your treatment.
While filling out the obligatory health form, I sipped on complimentary Ayurvedic tea and contemplated gaining more knowledge in the 5000 year old holistic health tradition of India, known as Ayurveda, the foundation behind Vida's techniques and treatments.
Now I won't get into the details of the treatment this time around, as mentioned, this was my first visit. I had a 1 hour massage that was truly heavenly and without much squirming as my back was in better shape than usual. I vowed to return to the spa with my boyfriend who had never received a massage by a professional.
The second time around was our 1st year anniversary and cause for celebration and relaxation, a perfect opportunity for a couples massage at Vida.
The service was again, impeccable, warm and welcoming. My boyfriend and I were situated in the same large room, massage tables apart just enough that we couldn't disturb each other's experience. I was going to be massaged by a male and my boyfriend, a female; this can be adjusted to your comfort level by calling ahead.
The room was dim and smelt wonderful, of flowers and herbs and total bliss! This feeling lasted until the massage began, at the base of my neck which was apparently, the origin of the pain in my back. My masseuse asked me quietly if I had ever experienced migraines, I was shocked as I had, just recently been victim to these strange and debilitating headaches for the first time in my life. His perceptiveness continued as he worked his way down, the pain becoming so severe in my lower back that he decided to stay in that area for the duration of the massage.
I glanced over to see my boyfriend catatonic and lazily unaware of what was happening on the other side of the room. By this time I am being contorted and massaged to the point where my eyes are watering and the agony is so apparent that I almost begin to laugh at how absurdly hilarious this is. I am hoping that my masseuse will tell me that "I am not the only one...etc etc". Instead, he tells me that he is incredibly surprised that someone so young could have such back problems and not even know it. Great.
Although it may have sounded like a torture chamber in there, my masseuse and his vast knowledge proved to be miraculous for my encumbered back. He provided a page of stretches and exercises that I could do to improve my mobility and strength, and ideas on how to become more aware of my body so as to avoid having to endure another minute of pain. It was a blessing in disguise and one I will not soon forget. The kindness and thought paid to me was more than I had experienced at other spas and this attention to detail (never mind the beautiful spa in itself) will keep me coming back again and again. Oh and my boyfriend did actually fall asleep while having his massage done, if that isn't testament enough to Vida's genius. -
Review from n Y.
Vancouver, BC
Updated - 12/16/2010
Thank you, Allison. I actually wanted to update and give better review as I feel I have been fairly compensated for my frustrations. It took a while before the inquiry reached the right people but they were very courteous and apologetic. And I really appreciate the assurance given to me for quick response for any issues in the future. I will continue to visit Vida.
1 Previous Review: Show all »
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11/14/2010
I recently bought an expensive product at Vida (Wall Ctr.), and less than 2 week later, it's on 30%… Read more »
Comment from Allison H. of Vida Spa 12/13/2010
Please accept our apologies for your recent frustrating… More » -
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Review from Anita C.
Vancouver, BC
5/14/2009
I assumed the Vida Spa would be beautiful at the Shearton Wall Centre but I was not impressed.
The lounge area was nothing to rave about. It defintely wasn't comfortable with men in robes laying on chaise lounge chairs. Most spas have co-ed which i'm fine with but the way the lounge is set up is not very comfortable where everyone is set up to look at each other.
I went for a massage with a RMT and felt very uncomfortable with the male RMT. I usually have male RMT's but he made me feel very uncomfortable and was not able to relax.
This may be a good lounge for men to go to as they dont over-feminize the decor but I doubt I will ever be back again. -
Review from Jason D.
Vancouver, BC
5/31/2009
Update: I've been to Spa Utopia at Canada Place many times since this review and its service and facilities are impeccable!
Surresponse to Vida Rep, Allison H.:
Thank you for your response. With respect, your use of the word "spotless" implies that my complaint was that your spa was not spotless when, in fact, it was unhygienic by reasonable industry standards. While I appreciate that "things happen" during the regular course of business, your apology seems tempered on several accounts to which I wish to respond. First, I would have noticed if the massage practitioner had washed her hands because it is highly unusual practice for massage practitioners to begin with one's feet, despite you describing it as occurring "often". It is for this reason that qualified practitioners handle a client's feet last. Second, I have few problems (or ability) spending money on quality service. I do have an issue spending money on substandard service as does I expect everybody including yourself.
At any rate, I thank you for the apology and am glad to hear that your Westin location has focused on providing higher standards of hygiene.
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On a friend's recommendation, I booked a massage at Vida and showed up early to use the steam facilities as suggested. The change room actually shares with the gym members and when I walked in, the place was disgusting: used towels thrown everywhere and the floor soaking wet. I put on my robe, advised the staff of the change room "conditions", and went to relax in the steam room. The steam room happens to be the same one that is used by the pool users. So kids were running around screaming and since the steam room was co-ed, and I being in a robe, I hastily retreated to the waiting room for my massage. By this time, I was not relaxed at all and was hoping for a good massage. The massage was decent enough, except for one thing - the masseuse worked on my feet and then moved up to my arms and face! This is an automatic failure in any credible registered massage therapy (RMT) program for obvious hygienic reasons. I understand that the masseuse was not an RMT, but you'd think that a hotel-based spa such as Vida would insist upon the highest standards of hygiene as a policy.
So I left Vida feeling aggravated that I had just spent $200 on a miserable experience and then the coup de grace: I realized afterwards that there was an ongoing deal where clients get 90 minutes for the price of 60. Nobody at Vida mentioned this. I called up the manager and eventually received the credit but found the whole process borderline deceitful. It wasn't until I asked the manager how she would feel about a similar experience that she conceded the credit.
I have been to Century Spa and will never go back to Vida. Century has an independent change room, independent steam room, and the entire experience is not only far more relaxing, it's far cheaper!Comment from Allison H. of Vida Spa 6/18/2010
We're sorry you didn't enjoy your recent experience. We work… More » -
Review from Terri V.
5/14/2010
I was in Vancouver a few weeks ago. My first trip and WOW I loved it. This spa is beacutiful and staff seems friendly. The massage was good. I do like a lot of engagment, but the therapist should also understand to work slowly into the tissue is a it easier to receive, as well as more effective work with the body (both therapist and client) The price was average as far as spas go (which is often on the high side). Had I realized all of the other options in the area, I may have looked around. That being said the convience was ideal, and had I a chance to do over, I still would visit this spa. 3.5stars
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Review from alicia T.
Burnaby, BC
2/18/2010
ok, so i actually give this spa 3.5 stars... i really like the spa and the services... I enjoyed the full couples package that comes with a body scrub, back massage and a rejuvenation soak. the service was good, i loved the atmosphere... nothing much to complain about that. the soak especially was delightful...
my complaint is about how the spa is connected to the gym and the pool. i really hated that. it just... totally takes it away from that luxurious feeling... a spa facility should be meant only for the spa guests... i really really hated the fact anyone using the pool and the gym can go in and out as they please. even worse, the steam room was on the pool/gym side so i didnt even bother going. I mean, i like sitting in the steam room wearing nothing but a towel and i did not feel comfortable passing by the pool area wher ther are old men and kids. even the showes and the lockerroom are shared with pool/gym users... what were they thinking??? totally not luxurious at all.
so in conclusion.. service/atmosphere good, structure, horrible.
