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Category: Hotels
1128 West Hastings StreetVancouver, BC V6E 4R5
Neighbourhoods: Coal Harbour, Downtown
(604) 684-1128
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Visit http://bit.ly/9dJiaj and experience exclusive offers at Vancouver Marriott Pinnacle Downtown Hotel.
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9 reviews for Vancouver Marriott Pinnacle Downtown Hotel
All Reviews
5 stars for the professional, efficient & friendly staff, great service, location and views! What a wonderful way to experience the complete beauty of Vancouver, all while being fabulously close to the heart of restaurants, bars, shopping & nightlife. Rooms are nice & comfy, not luxury by any means (bathrooms could def use upgrading) but overall quite nice, 4 stars.
3 stars (barely) for the common areas: concierge lounge, lobby, fitness center, which are well overdue for upgrading. Regardless, people like David at the front desk & Irene in the VIP concierge lounge made my stay awesome and I'll for sure be back!
Hint: ask for a high floor room ending in xx19, xx20 or xx21 for harbour views. Fabulous.
A good hotel at a great location. I was so impressed with our view of the city from our room on the 28th floor at the Marriott. When we checked in they offered an upgrade for $30/night for a water front view - if you're able to do this for a reasonable price I highly recommend it. We decided we could because we got such a great deal through http://priceline.com.
A few negatives - I was surprised that the hotel was not wired for wireless Internet access - how strange since I imagine it's mostly business travelers who frequent here. The pool area could also use some attention.
Overall, this hotel was decent. Close to the Skytrain line from the airport and just a step away from the water front. It was also really convenient to rent a car from the Pacific Car Rental located inside the hotel if you want to make a day drive to Whistler.
While my strongest association with William Shatner is the Animaniacs parodies, he saved the day both on our long weekend and the Marriott Pinnacle's reputation.
After a brisk check-in that left us needing to discover the amenities ourselves, we didn't spend very much time awake on the premises besides a few hot tub visits, but still the city-view corner room with ample natural light, plenty of color but a somewhat anemic bathroom provided an attractive home base walking distance from multiple hotbeds of activity, dining and shopping downtown.
However, when interacting with this hotel, I spent far too much time thinking about money as opposed to leisure, as the incidental fee structure induces fear of breathing in the wrong fashion and rewards anomalous and wasteful behavior like calling the concierge to make a restaurant reservation when we'd prefer to do it ourselves like normal professionals but the service option was free and local calls were not and playing hot potato with our vehicle.
The staff, perhaps because their incomes and lifestyles are closer to ours than the full-priced tourist or corporate clientele, seemed to appreciate the ridiculousness of the situation, helpfully pointing out the $6 all weekend parking option in the same public garage utilized by the hotel in contrast to their rate of $26/night or the wi-fi with purchase at Waves a block away in contrast to $16/day for in-room wired (like it's 1999) internet.
If we'd paid the normal rate, which I'm not sure anyone ever does and, depending on season, can be upwards of $270/night and have a posted in-room rate of an astronomical $1000/night, instead of a Priceline bid of $90/night. the concern would have given way to panic and rage. Unless you are trying to free yourself at all costs from lucre that is ruining your ascetic existence, look for deals or just send me a message and I can personally help stop the spiritual bleeding by putting it to better use.
My laundry list of complaints...
- bed could have been the worst ever. The mattress was beatup, lumpy, and not firm at all.
- pillows were the worst ever, there were about 10 total and none were down.
- local calls, cost $1.25
- I know not all hotels have complimentary WIFI and this one does not, but i've stayed at many other hotels that have
- the water in the hot tub was lukewarm, it was almost the same temperature as the swimming pool.
- AC didn't work. I like to sleep with the ac on at night and then bundle up the comforter but no, not this time. there was cold air circulating the room but we were told the coolant wasn't ready yet for another couple weeks.
Pluses? There were a couple
- we scored a corner room on 29th floor. It was bigger than your average sized room.
- service was quick and helpful.
I won't be going to this hotel again. If you want a 4 star hotel for about the same price. Go across the street to the Renaissance Vancouver Hotel Harbourside or the Sheraton Vancouver Wall Centre.
The service and accommodations are just wonderful here! We lucked out and got a higher floor (19 to be exact), which afforded us a harbour view. Really quite spectacular. I'll echo a previous reviewer's comment on the "wonderful curved wall of windows"--stunning! The room itself was clean and comfortable. The location is quiet but just minutes away from bustling Robson Street and a brisk but doable walk to Stanley Park. We had great service and were allowed to check in early! Always a plus.
Booked this place on Priceline so we got a pretty sweet deal. This might have been the reason the person that checked us in did not offer us any information. She just told us what room we were in, handed us our keys, and pointed us to the elevators. No information on the minibar, pool, gym, restaurant, or business center, which I'm sure they have. The room was very nice - it is a Mariott. Flat screen TV, giant beds, big bathroom, and great view. Well, you can't really see the water since the hotel is located on the south side of the street and all the high rises on the north side of street block the river. Didn't spend too much time in the room as we were out all day and came back to sleep and left super early in the morning. So I'm glad we got such a good deal - it probably wouldn't have been worth the $300+ normal price. We also had a car but didn't park it in the garage as the prices were insane. And they don't have an attendant because you just have to purchase a permit to place on your dash, so if you're lucky you can get away with parking it there for a little while without getting caught. Otherwise you can probably find street parking for overnights, which is what we did. Just make sure you read the signs carefully for no parking hours and when the meters start.
very clean & quiet hotel. if youre on a higher floor, you get a great view. concierge lounge is very helpful with checking in early for your flight. it's like maybe a 5 minute walk to robson street.
staff is very professional and courteous. i would definitely stay here again.
I've never had a bad experience at the Marriott. I've always been treated well by the reception and they respect my Silver membership and I almost always get a room on the 31st floor. The bar is lively at times and the breakfast and dinners have always been more than palatable. The location is a bit quite, but there is only a 4 block walk to more livelier establishments for imbibing.
My stay here was marred by subpar service from the front desk staff. Upon check-in, I was told that the only rooms that they had available were with double beds, when I specifically requested a king. They stated that they would put me in a king room the next day, at which time, I had to make about four phone calls to cajole them into doing what they promised to do in the first place. On the other hand, the concierge was very helpful at every turn. The rooms were on the smallish side. The king room had a wonderful curved wall of windows that was really beautiful at night.
