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Unihealth
Category: Health and Medical Acupuncture Acupuncture [Edit]
1195 Broadway WSuite 200
Vancouver, BC V6H 3X5
Neighbourhood: Fairview Slopes
(604) 731-9812
- Hours:
Mon-Fri 9:30 am - 6 pm
- By Appointment Only:
- Yes
5 reviews for Unihealth
5 reviews in English
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Review from beki L.
Vancouver, BC
12/13/2009
while i lay face down on the table with nothing on except my undies and sightly worn down gown that was provided, i eagerly anticipated my first acupressure massage.
who walks in but a teeny tiny japanese lady who quietly introduces herself as chikako. she asks which areas need help and then describes to me what she will be doing. as she proceeds, she tells me to let her know when she needs to go lighter as i shouldnt be feeling any pain.
who knew, that someone so small could make my muscles feel the massage it needs!! i have come across way too many therapists that dont seem to have the ability to work out the knots in my muscles the way i want it. i train hard a lot and am prone to tight muscles... it was a relief to feel it being helped for once.
they have a great membership deal that you purchase msp for a year and you get an excellent discounted rate on the services provided. good for me since i need deep tissue massages fairly often!
they lost 1 star because, after the 2nd visit, the receptionist, who is super sweet and nice!!, seemed to keep trying to sell me more and more things. sorta left a bad taste in my mouth since they should be focused on just helping their patients and not getting them to buy more from them (especially after i already spent tons of money getting a package she recommended to me earlier).Listed in: LifestYleS
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Review from Deandra V.
Vancouver, BC
4/9/2012
DO NOT GO HERE! I had booked an appointment with the very rude receptionist for April 9 and 2pm. Showed up 15mins before my appointment and paid $12 for parking and low and behold... THEY ARE CLOSED!!! I had gotten NO PHONECALLS to cancel my appointment. On the website they are open on mondays which is why I called that location instead of the other one close to me. I will be going in there to collect my parking money and telling everyone I can to NOT go there. I give them negative 5 stars.
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Review from Danielle M.
Vancouver, BC
6/17/2011
Unihealth was my go-to provider for acupuncture + ultrasound for years. Though Dr. Ho had a healing touch he had a negligible bedside manner and it only got worse as he expanded his healthcare empire.
The tipping point for me was the constant harassment to purchase "packages". It was insulting and beyond annoying to be harangued by the receptionist at EVERY visit.
Poor form and poor practices. -
Review from Christine M.
Burnaby, BC
7/22/2011
I have been going to the Unihealth clinic in South Burnaby for about 3 years now. When I went for my last appointment, the receptionist had told me that they were moving and will reopen at the new center on Boundary and Kingsway on July 4th. Meanwhile, I have been calling them to make an appointment and the voice mail is full and is still full. It is July 22nd and no has called or informed their regular clients about the reopening of their new office. I have never encountered anything like this. How unprofessional. It is unfortunate because they do have some good massage therapist and they are the most reasonable in price. I have to agree with beki L that their gowns and towels are old and worn out. Shame, Shame ,Shame.
C.Morgan -
Review from Sharon P.
Vancouver, BC
10/6/2011
This place is horrible! I missed the group on special by 4 hours, so unhealth kindly offer to sell me the deal so 20 dollars extra was charged to "penalize" me. Well, the next day, the original dealfind is back on. I called and wanted to know why I was charged extra when the cheaper deal is now on? The lied that the deal was on--I kept requesting my charge card be refunded. Vivian -some inept person at unihealth -would not return my calls --finally, I was told a cheque would be issued --that was 3 weeks ago -- again, no one will returned my calls. Will have to start a fraud investigation to get my money back ! Never been to the facility but would you really want to belong to a place with such awful customer service?
