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Umbrella Pet Services
Categories: Pets Pet Stores Pets Pet Services Pet Boarding/Pet Sitting Pet Stores, Pet Boarding/Pet Sitting [Edit]
48 Spadina AveToronto, ON M5V 2H8
Neighbourhoods: Entertainment District, Downtown Core
(416) 593-4777
4 reviews for Umbrella Pet Services
4 reviews in English
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Review from Julia H.
Toronto, ON
6/22/2011
I've only ever been here to buy a last-minute snack for my pup, but I also work across the street and get to see what happens in the park.
When I walked into the retail part of Umbrella, I instantly felt a bit creeped out...not sure if it was the smell, or the fact that everything seemed really old. I was super disappointed in their selection of treats, and ended up buying a smoked bully stick. The woman working the cash register seemed nice, but I did not get a good feeling about the place (coupled with the fact that a Yorkie was barking and growling at my pup the whole time we were in there).
Since I work across the street and often have lunch in the park right outside, I often see the daycare dogs out for a stroll. The workers take out a few dogs at a time, walk them around the park to pee and poop, and shuffle them right back in...not exactly how I would want my dog to spend his day. They never make an effort to let the dogs say hi to other dogs in the park or play with them, which definitely doesn't sit well with me. -
Review from lindsay s.
Toronto, ON
Updated - 11/24/2011 1 photo
I haven't been here for awhile, and wow, it's really turned into a dirty shit hole.
Smells like dog urine, the old linoleum floors are stained .... Looks (|&smells) very run down.
The inventory is poor, and a lot of the items are dirty and dusty. Made me wonder how long that doggie toothpaste had been in the shelf for.
The women behind the tall counter didn't even look at me when I walked in ..
When I walked behind the free-standing building, all I could hear were dogs barking. They sounded extremely stressed - the same bark you hear at any dog shelter. I have no idea what their "doggie daycare" includes; the dogs I heard didn't sound very happy :(
They keep the dogs in the basement, and take them out for a pee at the park, and then circle back down into the dungeon. I've seen it a million times, while I eat lunch in the park. Such a sad sight ... ugh.1 Previous Review: Show all »
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10/7/2009
Great (last resort) spot to pick up pet food & such ...
I can only speak from the 'large dog'… Read more »
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Review from Richard S.
Vancouver, BC
4/7/2009
A little lime green building across from a park. This is a great place to get your pet supplies if you live in the King & Bathurst area. Their prices are more realistic compared to all those Queen street Pet Boutique's where you'll pay 3 times as much for products because they're considered "designer" items.
They also offer grooming and boarding, but I've never used it.
If you visit Umbrella watch out for Rodeo (big dog). He tends to passively guard the store while sleeping in right in front of the cash register. Pet him and you will likely hear a thud as he forces out a single wag of approval that promptly slaps back to the floor.
Also watch out for a Pug statue that looks absolutely real, and will be staring at you from somewhere in the store. -
Review from J M.
6/8/2011
This place is dark, dirty, dingy, run down and smells really bad. The floor seems really wet and the dogs slip and slide which should be a concern for owners. The space is very small for all those dogs and the small dogs in the little room do not seem happy as it is the size of a walk in closet. One of the workers upstairs smells of alcohol is very shaky and seems to have a hard time understanding what you are asking for. I definitely will not be going back as I would rather go to one that is further away and is safe and sanitary. I do not need to pay any unnecessary vet bills incase my dogs slips and breaks something.
