Turtle Jack's Muskoka Grill

3.0 star rating
11 reviews Rating Details

Category: Canadian (Traditional)  [Edit]

11740 Yonge St
Richmond Hill, ON L4E
(905) 883-2964
Price Range:
$$
Accepts Credit Cards:
Yes
Attire:
Casual
Good for Groups:
Yes
Good for Kids:
Yes
Takes Reservations:
Yes
Take Away:
Yes
Waiter Service:
Yes
Good For:
Dinner
Noise Level:
Average
Has TV:
Yes
Wheelchair Accessible:
Yes
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11 reviews in English

  • Review from Vivien L.

    Toronto, ON

    4.0 star rating
    5/9/2011

    I come here often with my family and we love the food here! So being the very white-washed Asians we are, we came here for mother's day and we weren't disappointed. The food was good, the menu is basically like any other chain resto but my family likes the nachos here the best. Also there use to be a bacon fat vinaigrette dressing they made which sounds gross but was amazing, sadly it's off their menu now.

    Service was great, we called in 3 hours prior to make reservations and there was no problems. Our waitress was very nice, came to check up on us a good amount of times, made conversation effortlessly, and refilled our drinks when they were still 1/3 full.

    To top it all off, there was a complimentary brownie with strawberries and ice cream for the mommas in the house. AND they have a points reward system, how could I not like this place?

  • Review from Vivian W.

    Brampton, ON

    2.0 star rating
    11/8/2011

    well....I came here for dinner last week and I regretted for not consulting Yelp before, mainly because I have heard of this restaurant a few years back .... and this is what happened..

    They were known for their ribs, but we came at around 9pm and they were sold out on ribs (first disappointment). Fine. switched to steak. The steak for over cooked and small...and it cost $26, but could have gotten a better quality at Moxie, MIlestone or Canyon Creek. I ordered the Waldorf salad....when the server brought it up, it shocked me, because they used grapes to decorate the plate...those grapes were not too fresh (perfect example of "less is more") They mixed blue cheese, celery, cranberry and walnut in the salad.... cranberry and walnut were fine...celery were a bit weird..I think it because they didn't have enough apple. On top of the salad, they put a piece of naan looking flat bread, but it's super crunchy like biscuit, but the thickness of a naan. I cannot believe that cost me $13. There is no protein on this salad by the way. My friend ordered a flatbread something...and another surprise, it was a piece of veggie burger wrapped with pita outside. It's worse than something I'd prepare for myself at home.

    It took almost 25 - 30 minutes for our food to arrive, and given that it was past 9pm by the time we placed our order and the restaurant was not busy at all, most people are paying for their bill already. Other than that, our server was nice. They have TVs all over the restaurant, I guess it would still be a good place for games night, just don't expect to come for food.

  • Review from Alan W.

    • 5 friends
    • 186 reviews

    Toronto, ON

    3.0 star rating
    3/9/2011

    So this is supposed to be Canadian cuisine?
    The atmosphere may have that rustic Canadiana theme, but the menu is rather lackluster. Steaks, burgers, wings, calamari, nachos, blackened fish -- sounds like most other casual American chain restaurants.
    Rather mediocre.

  • Review from Emperuman R.

    • 0 friends
    • 2 reviews

    Richmond Hill, ON

    4.0 star rating
    9/18/2010 5 Check-ins Here

    Love the quality of service, food and atmosphere overall. Some useful items to choose from the menu for example are the Classic Buffalo chicken fingers with Jerk sauce which goes well with a pint of Heineken.

    Been to this location 4 times now and definitely worth getting the TLC Loyalty card if you're a regular visitor.

  • Review from Katrina L.

    • 27 friends
    • 120 reviews

    Richmond Hill, ON

    3.0 star rating
    8/3/2009

    This place was just opened not too long ago. It has a humongous menu that was a little too big for me because I was a little overwhelmed and couldn't really decide what to order.

    They have a great drinks menu that is decently priced and the food is great. I had the club, soup & salad combo and the french onion soup was ridiculously good. It was not salty, as many are but there needed to be a lot more melted cheese on top of my soup.

    I will say that they are new and with that they are going through growing pains but the kitchen was ridiculously slow. It was not at all busy and our food took approximately 45 minutes to come. That's a guestimation but it felt that long.

    Decor is very cottage life as TJ's originated in Muskoka. Great big booths that hold 6 and are really comfy. I'm certain I will return to this establishment as the food was wonderful and the service will continue to get better...hopefully.

  • Review from Joanne W.

    North York, ON

    1.0 star rating
    1/11/2011

    I came here on a Tuesday night with a few friends (group of 10 or so).  I was really disappointed with the service because our waitress rarely came to check on us.  I think she only came by twice to see if wanted to have drinks/order during the whole hour.  I was thoroughly disappointed.

    The food wasn't bad - I had the classic burger.  It was pretty good.  The soup isn't bad either (cream of broccoli).  However, my friends who had ordered wings said that they were good but overpriced.  Sides were also over-priced and VERY small.  

    Not only this, one of my friends (who always seems to get the bad luck) had her order missed.  

    We weren't impressed.

  • Review from nisha c.

    • 0 friends
    • 16 reviews

    Richmond Hill, ON

    1.0 star rating
    1/28/2012

    Was here earlier tonight. My friend ordered a pitcher and it came with that tin foil looking paper that comes with a pack of cigarettes. We told the manager and she didnt seem to care, she just offered to get us another pitcher. We left and neither one of us will return. No wonder they are closing down.

  • Review from Pluggy S.

    • 25 friends
    • 26 reviews

    Toronto, ON

    5.0 star rating
    6/21/2010

    Love it. About time we had something like this close...
    Very reasonable menu and great atmosphere!

  • Review from Karen G.

    Richmond Hill, ON

    4.0 star rating
    9/4/2009 1 photo 2 Check-ins Here

    Went to Turtle Jack's for dinner last night with the kids and the grandparents.  Our waitress, Christine, was knowledgeable, helpful and fast.  My daughter ordered the wings (fryers, dusted, very crispy in bbq sauce).  They were delicious.  I had the blackened chicken salad with the chipotle ranch dressing (on the side of course!).  The dressing had a nice kick to it.  I really enjoyed the salad.  My son ordered a kid's brownie for dessert.  It was a huge piece for $1.99 and came warm with whipped cream.  He devoured it.  It was very moist.  The Prime Rib Dip (sandwich) was tasty but my dining partner said the meat was too salty for her.  I didn't try it so I can't say whether it was or not but I like salty food... One of the grandparents ordered the Fire and Ice dessert which reminded me of the fried ice-cream from Chi Chi's of long ago.  Very tasty and huge!  
    They had live music at the bar area starting at 8 p.m. last night (Thursday) which was nice.  I would definitely go back to this restaurant.  We had a good experience there.

  • Review from Michy S.

    • 1 friend
    • 5 reviews

    Richmond Hill, ON

    2.0 star rating
    9/13/2010

    Expensive for what u get onyour plate. Ordered calamari, blackened bass, burger and brocolli cheddar soup. And will not go back. The food doesn't stand out from average. Calamari was chewy. Fish did not have flavoud u cud taste the raw spice. Save your cash for fast food u will be more satisfied.The service was great though and our server was v nice. The only reason I went to this place was because the previous reviews were good but unfortunatly I was dissappointed and had a big bill to boot.

  • Review from son l.

    • 0 friends
    • 5 reviews

    Richmond Hill, ON

    4.0 star rating
    4/3/2011

    Food is good, but a bit expensive for what you get. Good ambiance.

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