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Townline Tailors
Category: Local Services Sewing & Alterations Sewing & Alterations [Edit]
541 Howe StreetVancouver, BC V6C 2C2
Neighbourhood: Downtown
(604) 684-6105
- Accepts Credit Cards:
- Yes
8 reviews for Townline Tailors
8 reviews in English
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Review from Allison F.
4/18/2011
I used Townline Tailors to have a bridesmaid dress altered. It was ordered on-line with the provision of my measurements, and I feel that even Pamela Anderson would have to have the chest taken in. Yikes.
Townline is easy to find and access from downtown. The shop is lined with fabric available to make custom dress-shirts and suits. There is a full, large changing room and while pinning is done in the middle of the shop, it was quiet both times I was in and so it wasn't awkward or tricky to get around people.
The dress I brought in required some serious reconstruction and after it was all pinned, I was told two weeks and $75. Perfect! I got a call a couple of days before it was supposed to be done to come in and try it on again. There were still a couple of adjustments that needed to be made and come the due date, it was all ready to go! The dress looked like new and fit me much better. They honoured the original quoted price and only charged $75, despite it clearly taking hours of work.
I definitely encountered some catty people during my experiences in the store, which was sad as they're quite a lovely staff. In being in the seamstress world, I definitely understand and appreciate their graciousness, especially when dealing with these treats. -
Review from Maya M.
North Vancouver, BC
3/11/2012
These guys do a great job and they will often hem pants same-day. I would give this place four stars if it was cheaper but the prices are reasonable. I trust them more than I would a shopping mall alteration service like Stitches and their prices are competitive.
(I haven't had anything else done by these guys except hems on jeans) -
Review from Patrick B.
Vancouver, BC
5/16/2012
Had my suit and a couple of shirts taken in and was happy with the experience. The price was reasonable. I called Harry Rosen to ask who they used in the city and they told me Townline. Good service and I will be a repeat customer.
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Review from Charly S.
2/24/2012
I really like the staff at this place, they are so full of european character! And history, the gentleman that owns this place has owned it for something like 50 years, a true Vancouver landmark - love that. Would go here just to support this local family but alas the alterations are great too. Have never experienced the cigarette smoke "JC M" refers to on any of the times I have been there. I took a few items here for different alterations and have been very happy with almost all of them. My only disappointment (minus one star) was for the hem on my jeans, I asked for European hem (keep the original hem) which they did but they attached it to the outside so after a month or two of washing the fact that it is sewn onto the outside of the jeans becomes visible (probably to me only, I don't think anyone else would notice). In the past I have had tailors attach the hem to the inside and I never noticed that it had been hemmed again. Oh well, will find another place for the jeans but everything else is coming here!
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Review from JC M.
Vancouver, BC
12/17/2011
I took 4 pairs of jeans and 3 pairs of dress pants to Townline Tailors to be hemmed, as well as a T-shirt where part of the bottom hem had fallen and needed to be restitched, and a pair of dress pants that needed the zipper replaced. My experience was a bit mixed... maybe they do a much better job with suits and "high end" pieces, but I don't want to give my business to a tailoring shop that treats simple alterations carelessly. I may as well just take my clothes to a place in the mall then, and save some money too.
My jeans turned out fine, as did the zipper replacement and 2 of the dress pants. The t-shirt came back looking really shabby, like it would have looked if I had done it myself. The t-shirt had a double row of stitching when I brought it too them, but after they ripped the thread out, they only did a single row and part of the fabric is badly snagged like they were in a hurry when taking out the old thread. Considering I paid $15 just for them to redo the hem (no measuring, no cutting), I'm disappointed.
The third pair of dress pants was even more of a disappointment. One leg was half an inch longer than the other, and being slim leg pants, the length difference was very noticeable when I wore them. When I brought the pants back to have them fixed, their customer service was a bit lacking.
When I walked into the shop, one of the tailors was busy with another customer. He greeted me but didn't call into the back of the shop for anybody to help me, so I figured no one else was available and stood waiting. After a while, another customer came in and went straight to the desk, and suddenly a tailor popped out from the back and began helping him. The first tailor said to the second that I was was there first, but I guess she didn't hear him or didn't care, because she ignored me. Meanwhile, the first tailor asked me what I needed, so I said I had a pair of pants hemmed at their shop and one leg was longer than the other. The customer having his suit fitted laughed nervously. Instead of relaying this to the second tailor, the first tailor just went back to his customer. After the second tailor was finished with the other customer she asked me what I needed. So I had to repeat the problem, this time in front of the other customer. She then went to do something else, came back, and asked me again. So I repeated myself a third time, you know, just in case their other customers didn't hear my complaint the first couple of times.
I started coming to this shop based on the rave reviews here on Yelp, as well as another recommendation on a style message board I read. I brought them several simple alterations to see whether or not I could trust them enough to do some major alterations on a suit. Nope. I'll be on the lookout for a new tailor.
Update: When I went back to pick up the pants, the shop reeked of cigarette smoke. That's unacceptable for a garment shop. I'm definitely not going back there. -
Review from Sonya R.
Burnaby, BC
2/8/2009
This tailor shop is kind of hidden as you walk down Howe street, but it is a very good place! Me being on the short side, I decided to get a pair of my favourite pants professionally tailored. I went here to get a pair of jeans and sweatpants hemmed, and was very happy with the result. The work is done with care and the service is very friendly, calm and professional, and I felt confident leaving my clothing there. It is a small business, with what I believe are two associate responsible for the work. They mostly do suit and pant alterations. My hemming was finished very quickly, within two days, which works well for me since I don't live downtown.
My jean hem cost 15$ and the sweatpants, since they needed more stitching, cost 22$, but it was well worth it. I would happily come again in the future.Listed in: Non-profits, parks, cool…
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Review from Allen W.
11/15/2009
I visited Townline Tailors to hem several pairs of jeans. Being on the short side, I always need to have them shortened and prefer to keep the original hem (sometimes called a European hem).
Fortunately, this tailor can keep the original jean hem so that you can't even tell they been tailored. The work was perfectly done and on time.
The shop is easy to miss while walking down Howe but is worth seeking out. It's a small shop and seems to be run by a friendly family. I will definitely use them again. -
Review from Tracy H.
12/8/2010 1 photo
If I could give these people six stars, I would. I had a Jean button pop on my oldest favorite jeans. They happened to be around the corner (found through yelp). They fixed it right then, with a better, cooler button than was there before. Total time with a broken button was less than five minutes. $7.50.
