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17 reviews for The Westin Wall Centre, Vancouver Airport
17 reviews in English
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Review from Peequi P.
Location is weird, hidden on one way side street. Not a huge deal but I think they could have picked a better place. Overall great. Nice pool. Very close to airport, there is some noise, can't blame hotel for that.
FYI you have to pay for parking and wifi. -
Review from Chris D.
Etobicoke, ON
Great place to stay for a quick stop over. Really quiet with new rooms. Not much around the location for walking around but there is a boathouse restaurant and Starbucks close
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Review from Robyn I.
Brand-spanking new rooms, it even had that "new room smell" when I walked in.
Bed was very comfortable, room was pretty quiet, was set up comfortably and the bathroom was really well appointed and totally new. The room was extremely clean.
Food was decently good. I stayed at the Radisson prior to that, and the Westin blows it away.
Of course realize the area you are in, it's not the nicest, prettiest area, if you are not there for business or to be as close to the airport as possible I would suggest staying elsewhere.
Only annoying thing is you have to pay for Wifi... come on people, quit nickel-and-diming will ya? -
Review from DineoutGal A.
Winnipeg, MB
There are a lot of hotels in Richmond because it's right by the airport - most of the hotels are on the lower price points so nothing spectacular. For me a hotel has to be clean...it has to "feel" clean and look clean. This place is definitely clean, partly because it's still a fairly new hotel (opened in Jan 2010). Highlight of the stay and I am being serious, is the bathroom! There's nothing worse than a small and gross looking bathroom. This one is very clean, modern and spacious! There's a separate shower and soaker tub in the bathroom with decent counter space (see my pics)!
Location is a little industrial as it's near some car repair shops but as a young female I felt safe walking at night. Noise was not a problem for me despite being close to the airport. My view was part of the marina and a real close up of the condos next door (make sure you close your curtains before you change!)
Stayed here for vacation in mid-July 2011. Hotel per night was $167 and after taxes was $190 per night. I think it's definitely cheaper in the off season. But even at the rate I paid at, I would definitely return here on my next visit to Richmond/Vancouver.
Pros:
- Bathroom (see my mention above). Good hair dryer - unlike the weak kind you find in some hotels.
- Rooms have modern designs - clean and fresh feel. Sheets were clean.
- Safe area despite being somewhat industrial in immediate area. Close walk to shopping and restaurants on No. 3 Road, though it is nearly all Chinese except for the handful of national chains.
- Complimentary bottled water and Starbucks coffee and tea.
- Staff are friendly. The bellhops were fun to chat with and informative.
- Free shuttle to and from the airport (5 min ride).
- Rated high on trip advisor.
Cons:
- You have to pay for wifi in your room (~$10 for 24 hrs). Free wifi is only in the lobby area (ask staff for access code). Too bad that the lobby has seating for about 5 people at one time. I just find it odd that they don't add more seating in the perimeter.
- Parking is about $22 for valet and $15 self-park. I opted to park on the street (just watch the loading zones and fire hydrants) but otherwise, no time limits but just slightly time consuming on the odd night when the area is busy. But it's well worth the effort to save some cash!
- Room is pricey compared to other hotels in the area but this is higher caliber hotel.
Miscellaneous:
- Transportation - about a 10-12 min walk to the sky train (Canada Line) on No. 3 Road and Cambie. Not terribly close if you are carrying lots of things.
- Re: airport shuttle, after you pick up your luggage at the airport, just follow the signs and go to the lower floor to the shuttle waiting area. Shuttle came approximately on the hour and half hour to the airport. Shuttles from the hotel to the airport comes by the hotel at 15 mins past the hour and 45 mins past the hour.
- Closest gas station is Domo on No. 3 Road also the lowest priced one compared to the Chevron I used on Garden City Road and Cambie.
- Tim Hortons and Starbucks are about a block or two away from hotel but in different directions.
- Walkable distance (5-10 mins depending on destination) to Yaohan (grocery store and Chinese food court) and T&T in the President's Plaza, and Aberdeen Centre (Asian mall). -
Review from Stephen C.
Nice accomodations, however, put off with the expensive wifi, and ultra expensive prices for breakfast. The best thing was that the staff was very friendly and attentive.
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Review from Bryan F.
The hotel is nice and clean, the staff are friendly and helpful, and the bar and restaurant have good food and drinks with the same high level of service.
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Review from Sandy L.
Honestly a little bit hard to find although I have been to Richomond so many times in the last few years.
However, with Westin brand in mind, this hotel delivers what is expected: great customer service, nice clean building, heavenly bed very comfortable soft bedding.
The hotel is also located so closed to No. 3 Road this means so easy to drive to nearby resaturants or DT Vancovuer.
Compared with similar level of hotels in Richmond, I like this one the best, will stay again next time! -
Review from Jimmy W.
it's a nice Westin, but my impression is that the rooms aren't quite as nice as the ones at the Westin downtown. Even though the rooms are larger, I recall that the smaller space at the downtown location had nicer lay out. Also the downtown location had heated bathroom floors. Anyway, this location is still nice, close to the skytrain, and close to Aberdeen Centre/Yaohan Centre. I do like the large, modern shower, though it would have been nicer with a larger showerhead. I didn't use the bathtub but it looked nice and deep. for my room, there was no complimentary water. Parking was probably in the $20 range, but I got there early enough and found a place to park on the street. there is free wifi in the lobby...just as for the wifi code. bottom line: I'd stay here again.
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Review from J C.
Edmonton, AB
This Westin opened just before the olympics and is a new property. I've stayed a few times and now offers self parking. My favorite is the huge shower it makes me want to renovate when I get home.
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Review from Kevin C.
Brand new rooms, nice bathroom, friendly professional staff.
Small lobby - smallest I've seen at a Westin, even smaller 'cafe'. Semi industrial part of Richmond, awkward little street leading to the Westin. Pricey valet only parking.
Tip for Americans - turn on the power switch at the inside entrance to the room otherwise you will have no power. Also, the ATM on the ground floor did not take my ATM card so be advised. -
Review from Martin G.
This is a very nice, new, facility, with easy access to the Canada Line light rail, which is a 20 minute ride to downtown Vancouver. Restaurant needs to work out the kinks, and access to the entrance is very confusing, but otherwise, the hotel itself is beautiful and the rooms are very nicely appointed. I would stay there again.
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Review from james p.
super clean new hotel. all the amenities were modern. a little hard to find due to the hotel being in a one way road. also, park on the road and avoid the daily parking fee -a lot of free parking on the street next to the hotel. advantage is that it is close to the airport and super clean/nice with friendly staff.
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Review from Katie O.
Rooms and bathrooms are very nice. Decor was nice. Very clean. Even the carpet were nice and plush. It certainly helps that the hotel is newly built. Can find parking right outside of the hotel or else you'd have to pay $22/night for parking. One thing I HATED about the hotel was the location of the pool and fitness center. You have to walk down these secluded stairways to get there and it feels kind of dangerous. There are no security cameras, so be careful!
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Review from joe h.
I've stayed here several times since it opened. Very convenient to the airport, they have a shuttle too, and the restaurant is great. Parking is $22 a night which is ridiculous (and to date, only exceeded by the Westin San Francisco). Rooms are nice, good views too if you get a high floor. I usually book on Hotwire and get it for $100 a night. One odd/annoying thing is the gym; it is a long, complicated walk to get to, is freezing, and doesn't have a lot of equipment.
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Review from Patrick B.
This hotel is great if you are a business traveler. Very nice, clean, amazingly comfortable beds for sure (all the other hotels we stayed at could have taken some lessons from them on this point). The staff is also very helpful and friendly. The restaurant is small but looks like it serves up top quality food in a pleasing atmosphere.
However on a romantic getaway as I was on with my fiancee this was a poor choice for a hotel. It is too near the airport and the area around it is very industrial. The view outside our room was a large cement factory. Also we had to walk to get to the train station to head downtown and see the sights. At the train station is another hotel/casino which I think we should have stayed out instead as that would have made things much more convenient as both hotels had shuttles from the airport and would have helped us avoid having to rent a car or walk long distances.
So, if you're there on business, excellent choice, if you are a tourist then I'd recommend another hotel near some of the transit points or sights you are likely to want to see. -
Review from Michael D.
Located in the city of Richmond, where all the Chinese food is (Why is it that Chinese like Richmond just a cowinkydink) This is a new modern hotel simple minimalist decor. The bathrooms are cool separate glass enclosed shower and high tub. The bed linens are white and still fresh and new. There is a 37" flat screen tv in the room but they do charge for internet access both wired and wireless. Didn't try the restaurant downstairs, too many Chinese restaurants outside to try, but it looked nice. The building's actual location is on a sorta strange culdasac near auto repair shops and a new residential building. There is very limited street parking so you have to fork out 29 CAD a night for valet parking with unlimited ins and outs. But if you get a good deal at this hotel it's worth the stay. I like clean modern hotels and it looks much newer than the others in the Richmond.
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Review from Yvonne D.
To start off, the surrounding area around this place is not very pretty, to get to this hotel you have to go through a small road that's kind of scary to go through at night. That's not the worse part of it all, when we first enter Westin, we were greeted by the lobby person which was nice enough, however one min later a buff looking guy walks over glance at us, then look toward the front door and ask me "self parking or valet" his EXACT words, um I know we're kindda young but can you at least look at me when you talk to me? or at least use complete sentences? I thought it was extremely rude. We were never really acknowledge when we walk in and out of the hotel. I really thought Westin, a four star hotel would be better? I've stayed at several hotels, but by far this was the WORSE. The whole time we stayed there we didn't have a good feeling about the place anymore because of that one guy being so rude to us when we enter. If I spend $150/night, I think maybe I deserve a little respect? I will never come back to westin again.
