- Restaurants |
- Nightlife |
- Shopping |
- Coffee & Tea |
- All
The Westin Calgary
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels
320 4th Avenue SWCalgary, AB T2P 2S6
(403) 266-1611
40% off Your 2nd Night!
For every night you pay regular rates, you get the next @ 40% off. Arrive Thur-Sat. Rates are pre-paid & non-refundable.http://bit.ly/s3ADH8
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Paid
14 reviews for The Westin Calgary
14 reviews in English
-
Review from Jason K.
1/4/2012
- being a starwood points group wh0re, i've stayed in a few hotels in my day
- can't go wrong with this place.
- rooms are great. heavenly beds are an SPG thing, and gaddamn, they're comfy
- rumor has it the bloody caesar was invited in the hotel bar - back in the day, well before it was the westin. -
Review from Erich N.
10/30/2011 1 Check-in Here
Competent / Adequate. These are the terms I would use to describe the Westin Calgary. Nothing more, nothing less. It is a Westin. They have all the accoutrement of a Westin. And yet, my stay was...sub-optimal.
There were multiple problems while I was here, and they were each remedied in turn. Nonetheless, it soured the overall experience.
First and foremost, be sure to not get a room adjacent to the AC unit for your floor. My first room was, and it made this annoying buzz behind my armoire that filled the room, more than TV or radio could mask. Ugh.
They were kind enough to move me to the floor above, where I noted on the way by that the room on the opposite end of that floor had the AC next to it...and the same damn buzz. Fortunately my room was on the other side of the floor.
Problem #1 resolved.
The second issue isn't really anything wrong with the Westin itself, but rather where it is situated, and the resulting traffic. The garage entrance is on the back of the hotel where there is some extreme construction going on...and along with that is some pretty horrendous rush hour traffic. So bad in fact that it took the valet 30 minutes to fetch my car. Not really his fault to be sure, but SOMEONE should have known about this issue and given me fair warning when I had my car stashed away. As a business visitor, it just might be that I have somewhere to go, with someone to meet. Go figure. In the future I'll remember to call down 30 mins ahead of time.
Problem #2 resolved.
The third issue was again not anyone's fault at the outset. An alarm had been tripped while repairs were being performed on the elevators. This caused *every* *single* *one* to come down to the first floor and park. The downside was that nobody seemed to be able to find the special key needed to reset them all. I arrived just as this happened, expecting to go to my room to prepare for, and then hold a conference call before heading out to dinner. As the crush in the lobby reached epic proportions, I managed to get one of the front desk people to set me up with a conference room on the second floor (my room was on the 17th...not optimal for stairs) and I was able to hold my meeting.
Problem #3 resolved. But why was it a problem to start with?
All in all, the hotel is decent, the rates are on par with the area, and the food from room service was good. Everything you'd expect in the facility...but somehow things were not as smooth as they should be.
Who knows? Maybe it was their first day of business. -
Review from Zigge M.
Calgary, AB
10/2/2011
Beds are so comfy! Room service food was great!
Stayed in what I thought was a suite, reg price was over $400. Thankfully did not pay that as the room was far from being valued as such.
No coffee table, or any table for that matter so nowhere to sit and eat. Nothing to sit on out on balcony...minor things but I expected way more for the room from what was described.
Not sure I'd be back. The Sheraton down the road is much nicer in my opinion. -
Review from Tess R.
7/2/2011
Very comfortable beds.
Freezing lobby, but pleasant front desk staff.
Our conference breakfasts were rather lame, but I'm not sure if that was the conference organizer's selection or the available options. The buffet items at lunch were good, and the evening tapas had a nice variety of choices.
Quick room service, reasonably good choice and quality for the in room menu.
Unreliable Internet, regularly lost connection and asked to pay more than once after signing up for a multiple-day package. They comped the Internet when I let them know, but as a business traveller with tight deadlines this service is critical. -
Review from Eric B.
3/13/2011
My Company's Regional HQ is right across the street, which makes this Hotel a very convenient place to stay. And from the time one of the nice guys in Western wear greet you at the front door, you know that you're home in Calgary.
I have stayed here many times over the years and through various refurbishments, the Lobby area, Service, and the rooms have really improved over an already high standard. At the same time, if you want a little more room and luxury, go over to Sheraton Suites (a sister property) just down the street. In any event, you're close to downtown, a stroll along the Mighty Bow, and a hike over to Kensington. -
Review from David B.
8/28/2011
Enjoyed our short time at the Westin. Got a fabulous weekend rate through Priceline. Good location, walkable to all major downtown attractions and office buildings. Staff was friendly and the rooftop pool has a magnificent view of the central business district. The staff we interacted with were very friendly and the room was comfortable. We even got an upgrade...thank you.
-
Review from Eugene H.
Calgary, AB
4/23/2010
I need to be upfront with this review. I am a Starwood Preferred Guest and generally choose to stay in Westin and Sheraton Hotels in North America.
I also need to declare my interest and knowledge of the hotel industry. I have worked for a five star hotel group, and have developed five star quality hotels in Africa and Europe. I am therefore very tough on hotels when I experience bad service. Hotel Service is a direct reflection on the quality and attitude of the Manager. lousy manager, lousy staff, and a lousy experience.
The Westin Calgary is a fabulous hotel. Well managed, well run, with great staff. It's probably one of the best located downtown hotels, with easy walking access to restaurants, businesses and cultural facilities. Walking around downtown is the most important consideration when I choose a hotel.
They have wonderfully large contemporary rooms, and have very comfortable beds, pillows and mattresses. I judge hotels by the quality of the mattress and the pillow! Also the HVAC system is crucial to my comfort. No screaming and vibrating fan coil units in the ceilings. And no sound transfer as a result of guests slamming their doors when they return from The French Maid at two o'clock in the morning. They describe their beds as "heavenly" and I agree, the experience I have with Westin, is usually heavenly!
An added bonus is having the best Keg in Calgary attached to the hotel (will review separately) and those who want to feel special and superior, can drop downstairs for an over-roasted and overpriced coffee at Starbucks. A great hotel and highly recommended by a seasoned travellor. -
Review from Enrique B.
11/21/2009
I stayed in a room in the Business Tower for two nights over a weekend. The breakfast buffet (which you pay for) is at Essence and its terrific! Ahhh I loved the buffet so much. The staff were very kind and did everything they could to make my stay pleasant. I found the downtown area to be pretty dead in the daytime on the weekends.
The parking isn't included in the rate, but interestingly enough you get free long-distance calls anywhere in North America if you stay in the Business Tower. From what I understand, the rooms in the older tower are pretty outdated. -
Review from Tim A.
Updated - 2/10/2010
Wow - after a really awful week I canceled all of my future stays here and will now split my time between the Sheraton Suites and the Cavalier.
My inbound flight misconnected in Seattle, and I missed the last flight of the day to Calgary... Of course this was past the cancellation window, no worries - rules are rules, I'll pay for an empty room in Calgary and stay with friends in Seattle, at least I'll have a place to drop off my bags and have a quick shower before showing up 4 hours late to my client... Little did I know...
I showed up at 11am and attempted to checkin -
"Im sorry Mr. Allen, we don't have any rooms ready"
... Really? You charged me for one last night, maybe I can get a key for that one? ... She mumbles about the cancelation policy...
"Look, I don't need an upgrade or anything, I just want to drop off my bags and shave" ..
"Again sir, I'm sorry but we don't have any rooms available, I could give you a key for the gym and you could shave in the locker room?
I stayed at this hotel weekly for most of 2009, we're talking at least 90 nights, and I'm shaving by the pool. Awesome.
The icing on the cake came later in the week though - it was raining and I asked a bellhop for an umbrella - "no problem"... an hour or two later I needed to run up and grab something from my room; I was stopped at the door:
"Need to take your umbrella sir"
"Oh that's fine, I'm just running up to get something in my room and I'll be back out in 3 minutes"
"Sorry but you need to leave the umbrella here"
"What if another guest comes and takes it?"
"Well then you're out of luck, umbrellas are first come first serve"
This guy seemed to be confused by the whole 'doormen' concept - at nightclubs doormen are free to be pricks and abuse guests... at hotels doormen are paid to suck up to guests and carry their luggage.
Compare that exchange to 3 weeks ago at the St Regis Washington DC - I came in for the night and attempted to give the umbrella back to the doorman, he said with a smile "please feel free to hang onto it sir, it might rain tomorrow"
I want to like the Westin Calgary, hence not deleting the positive aspects of my previous review, but some of the frontline employees at this property need to find employment outside of the hospitality industry.1 Previous Review: Show all »
-
7/12/2009 First to Review
The Westin Calgary is an A-OK hotel in my book.
The staff are engaging and attentive - I've never… Read more »
-
-
Review from Brian S.
1/19/2010
I will have to say that of all of the Westin's I have stayed at this one is pretty middle of the pack. There isn't a whole lot that is super flashy about the place and it actually reminds me more of a Sheraton than a Westin.
There are a couple of redeeming qualities. First of all it is in a great location. Not too far from much of anything and close to some nice outdoor cafes. As stated before the breakfast is great as well. Finally, while much may not be open late the staff at Keg is open until early morning and are more than happy to put up with you and your group.
If you are looking for a nice place to stay this is a good one. While it may not be a W it certainly has all of the trademarks that makes Westin a great place to stay. And they have a Starbucks! -
Review from Chuck I.
Vancouver, BC
2/11/2011 16 Check-ins Here
Stay here every time I'm in Calgary. Good location, nice rooms if you get the upgrade. Basic rooms are, well, basic.
-
Review from Bpower W.
Whitby, ON
9/13/2010 1 Check-in Here
Solid hotel, about what you would expect. Great location although a fair amount of "ladies" walking the streets at night so be careful who you say hello to..haha. There is also a keg attached which is a great place for a late night snack.
-
Review from Jeremy S.
11/15/2010
I had a great experience here. They've got great local/sustainable food options in the bar/restaurant. The rooms are very nice. The breakfast is very good. I like the program that gives me 500 miles instead of having my room cleaned. And, I find the staff to be uncommonly friendly and helpful and intelligent.
I had a great stay here that motivated me to seek out other Westin's but unfortunately my experience was not the same. The Westin, Calgary really stands out. -
Review from Gary S.
7/21/2010
We stayed one night during Stampede week and were pleasantly surprised that the staff was very friendly and efficient even though there was a lot of partying cowboys and girls. Nice comfortable bed. The Keg restaurant was really good too. I highly recommend the Westin.
