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The Twelfth Fret
Category: Shopping Musical Instruments & Teachers Musical Instruments & Teachers
2132 Danforth AvenueToronto, ON M4C 1J9
Neighbourhood: The Danforth
(416) 423-2132
- Hours:
Mon-Thu 12 pm - 6 pm
Fri 12 pm - 7 pm
Sat 11 am - 5 pm
- Price Range:
-
$$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Street
7 reviews for The Twelfth Fret
7 reviews in English
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Review from Johnny H.
Toronto, ON
4/24/2012
Bought my classical guitar at Twelfth Fret when I was 16. My guitar teacher at school recommended this place. The master himself recommend this damn place! How can anything go wrong with that? Nothing!
I went with my parents during winter. I remember the store having a quiet and serious mood with lots of selections of brands I wasn't familiar with. The staff member was extremely friendly. He spent a lot of time to help me choose the best guitar within my budget. He also taught me a lot about maintenance, some techniques and history. Cool dude.
When I am buying another classical guitar, I am heading to Twelfth Fret. -
Review from D R.
4/20/2012
Tons of electric eye candy. Maybe 30% of the inventory is acoustic, but then again it's a pretty good sized inventory. A couple mandolins and banjos, and that's about it if you don't play guitar or bass.
I walked the entire store, slowly, twice and wasn't once asked if I needed any help. On one hand I'm good with that as I just wanted to fiddle with the guitars without being interrupted, but on the other a little customer service would have been appreciated.
Of the two, I preferred Capsule Music on Queen Street. -
Review from Jeremy C.
Toronto, ON
9/21/2010
I'm a fan because the instruments are top-notch and a few employees delivered the service I needed, but only after I proactively asked for help.
If you need a great instrument and already know what you want, this is a great spot.
The blank and disinterested stares from a few employees was laughable - dare I say "dead weigh"! The service, in general, sucks unless you're a known musician. -
Review from Thom H.
5/15/2010
I recently brought in a crappy solid top yamaha dreadnaught that I've been abusing for many years. It had what I thought was string buzz. They diagnosed the problem and fixed it on the spot. No charge. That's sweet.
I've also bought strings, pedals and the odd guitar here over the years. I've always been very happy with the service and the people. Also, I like how they maintain the storefront. In addition to being a great guitar store, they are a great neighbour as well.Listed in: Shopping at Woodbine &…
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Review from sarah l.
5/12/2009 6 Check-ins Here
I am torn about this place.
They are one of two Collings dealers in Canada, and I have never walked into a place and seen a wall of Collings acoustics before. This store has the nicest selection of acoustic guitars in Toronto, if you are looking for a top notch, high end instrument... Actually aside from Dream guitars and a few other twelth-fret-like shops throughout the states, this is aone of the best shops in North America. They carry hand made guitars from Grit Laskin (they get one every year), Tony Karol, Linda Manzer (when they come in used)... Basically, I can say they have the best stock in town and they know their stuff and never buy or sell junk. Whatever you buy here will be a top tier instrument. Also good to note that they have a ton of electric guitars but I don't know anything about them so I will leave them out of this review. They have vintage Les Pauls lining the back wall behind the counter and they look beautiful.
I reason I am torn about it is that the service is usually bad. I don't know if they just don't want to help or talk with me, if it's a guys-guy kind of shop, or if they think that I can't afford to shop there, but they are not helpful when I ask for assistance or want to buy something there.
About a year ago, I was looking to buy a new or used 000 or OM guitar with a pickup, and my budget was $1000-$1500. They showed my a Larrivee L-03 with a pickup and when I didn't like it, the guy said 'that's all we have in your price range' and walked away. No offering to show me something for a couple hundred dollars more, no suggestions of where I should look or what other options are available, no offer to put a pickup in my existing OM guitar... It was just a cold experience that left a bad taste in my mouth. I ended up buying a Martin 000-16 at Ring music instead, and was extremely happy with John's service and time spent with me chatting about what the right instrument would be.
Second example, I went there to get some humidifiers, and I specifically wanted the Oasis in-guitar humidifiers. There were a few guys behind the counter not busy with other customers but no one offered to help me. I had to say 'excuse me' and then they were bothered that they had to go downstairs and get them, then he told me I didn't even need them at this time of year (I am aware, thanks, go get them.)
Then I had a good experience a few weeks ago - I went to get wall hangers and the guy (a different guy than I have seen before) was really nice, took the time to pick out the lighter-coloured woods for me, and was generally really great.
All in all, I would still rather go to Ring music, which is much less pretentious, but definitely carries a lower end product (they have the full line of Normans which start at around 300$). Twelth Fret is the only place to shop in Toronto if you're looking to drop serious cash on a guitar. And if they see 5 grand in you I'm sure they will be more than willing to come out from around the counter. I will shop here again in the future when I am shopping for a guitar that is worth more than my car, but it will not be in the near future :)Listed in: Music Stuff
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Review from David M.
Toronto, ON
8/19/2010 1 Check-in Here
I buy stuff here (strings, picks, mags) 'cause it's convenient, but I never feel comfortable. The sales guys (don't think I've ever seen a female employee) always seem aloof and disinterested (even when I was looking for a new guitar, which I ended up getting at Long & McQuade).
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Review from Jonathan T.
Toronto, ON
3/28/2009
They make you feel good after you spend more than what you were planning to spend. A good place to hang out and earn credit card travel points. I am told every guitar is in tune, unlike everywhere else in Toronto. It doubles as a daycare center if you have errands to run in the area.
