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The Palazzo
Categories: Event Planning & Services Hotels Hotels & Travel Hotels Arts & Entertainment Casinos Hotels, Casinos [Edit]
3325 Las Vegas Blvd SLas Vegas, NV 89109
Neighborhood: The Strip
(702) 414-1000
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Good for Kids:
- No
- Wi-Fi:
- Paid
903 reviews for The Palazzo
Review Highlights
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903 reviews in English
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Review from Tisha K.
BEAUTIFUL. Amazing property that I have been privileged to have stayed at twice already this year.
I got the first one as a timeshare deal - go watch a timeshare presentation, and get 2 nights in Vegas at the Palazzo... WIN
Second time was with friends - beware, if you use the minibar, you can expect the bill to be almost as much as the room charge - if not more! Utilize CVS, or learn the hard way!
Great amenities, just a bit irksome that they do not have locks on their bathroom doors. -
Review from Kenneth S.
Brentwood, CA
Stayed at the Bella Suite from Sunday to Thursday before Christmas 2011.
Hotel/Casino/Lobby -
The hotel/casino is very luxurious with beautiful decor. Over the Christmas break, they had free hot apple cider at the lobby which was a great touch.The casino tables are usually pretty empty with minimum bets at $25 in the evenings. The casino is typically busier at the Venetian next door.The lobby is small according to Vegas standards which is a plus since you don't have to walk too far from the entrance or parking area to your room.
Room -
The Bella suite is spacious and the beds are very comfortable. Some of the furniture and walls in the bathroom are starting to show their age with scratch marks. They charge $17 a day for resort fees which include in room WIFI, access to the Canyon Ranch Spa/Gym for 2 per day, and morning papers at Cafe Presse. There is a printer/fax/copier in each Bella suite, however, we had 2 suites with joining doors and both of the printers did not have ink in them.
Overall -
The best thing about this hotel is its location and easy access in/out of the hotel. The small casino and lobby is great if you like to avoid the crowd. The rooms are spacious and very comfortable although in-room furniture is older when compared to hotels like Wynn or Encore. -
Review from Vince S.
Berkeley, CA
The Palazzo just screams SEXXX.
It was quite possibly, the best hotel I've ever stayed at.
Our suite was spectacular, with a Strip view, and we could watch the Treasure Island show each and every night from our window. The beds and couches were to die for, the room service impeccable, and we had free wi-fi in our room. Bravo to whoever the interior designer was.
I mean....even our curtains had their own remote control.
Not that we needed THREE televisions, but we had them. The bathroom was HUGE, and several people could be getting ready at the same time if you needed to. The toilet also had it's own separate room, which we all appreciated. Nothing ruins your vacay more than when someone blows up the bathroom.
The concierge was also fabulous as well and SUPER nice.. We needed last minute tickets to a show at the Excalibur, and we got them without a hitch.
So if you want, POSH and POLISH, definitely stay here!!! -
Review from Brandon S.
Newport Beach, CA
What a great Hotel / Casino!
The casino-
Spacious with very tall ceilings, bright, nicely decorated and feels like a high end establishment. In no way do you feel lost or trapped. They have all your favorite games but no poker room....yet. It's very easy to navigate with a number of bars within arms reach. I have always found the service to be stellar in the casino.
The rooms-
The Palazzo is an all sweet hotel. The rooms are similar to the Venetian in size and space but the decor is much higher end. I absolutely love the rooms at the Palazzo. Certain floors have a more contemporary feel to them than others but you can't go wrong in any suite. It feels new and fresh (well it is fairly new and fresh)
Dining-
If you love Japanese food and/or South American food (Peruvian and Brazilian) and want to try something totally unique I would highly suggest a visit to SUSHISAMBA! I can't get enough of this restaurant. The menu is so unique and the creations are so inventive it just puts an eternal smile on my face for the rest of the night. Look up their reviews on Yelp. Dos Caminos is a really solid high end Mexican joint on the casino level. Of course you also have the Grand Lux cafe which is fantastic for casual dining...it's affiliated with the Cheesecake Factory, enough said! There are plenty of other great places to eat as well....sorry but I just keep going back to SUSHISAMBA.
General-
The valet is easy and convenient, rarely a wait or a line when dropping off and usually very quick when getting your car. The Palazzo is attached to the Venetian so it's very easy to utilize everything the Venetian has to offer.
I just love the Palazzo / Venetian. I stay here 2-4 times per year and have never had a bad experience with the staff, management, or casino. -
Review from Nida K.
The Palazzo is a charming hotel, just like her sister, The Venetian. I've stayed here many times since one of my girl friends gets free rooms all the time because her family gambles here a lot. This used to be my favorite hotel in terms of decor, but now the competition is stiff between Encore, Aria and Cosmo. I love the layout of the suite here. 2 queen beds and a living room with a sofa sleeper. 7 can sleep here pretty comfortably.
From what I can remember, sleeping on the bed is like sleeping on a cloud. I've probably contemplated not going out and just staying in bed because it was really that comfortable. This room is beyond luxurious and the hotel is a great place to stay since it's right next to Wynn, Venetian and TI.
The Grand Lux Cafe is open 24 hours too. If you love The Cheesecake Factory, then you'll love the Grand Lux too! -
Review from scott g.
Besides the Mandarin Oriental this is my favorite spot to stay in vegas. Its the perfect balance between the super fancy hotels (Wynn, Encore) and the smaller lets say not so fancy ones. It also is the perfect size big enough so it does not get super crowded in the casino but small enough that I can still find my way around without getting lost in a sea of slot machines. They have some decent dining options (I am sad that Dos Caminos is no longer there) and they have a great shopping area which connects directly with the Venetian shops. The rooms are exactly like the Venetian for the most part only updated and with a lot newer feel.
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Review from Mary C.
I don't think I would want to stay anywhere else in Vegas but here. The rooms are gorgeous! I can see why my friends love coming & staying here.
I wanted to take a piece of furniture home with me, but I think/know that it would be frowned upon.
Highlights:
- Spectacular view of the strip (Treasure Island)
- the convenience of the Canyon Ranch Spa Club & Fitness
- Awesome places to eat: Espressamente Illy, First Food & Bar, Cafe Presse, Grand Luxe Cafe
- Not to mention a Walgreens around the corner
- The Venetian and all the shopping you can do
- If that isn't enough shopping for you, the Fashion Show mall is just a block away -
Review from Pete A.
Las Vegas, NV
As a local living in Las Vegas, I rated this casino five stars mainly for accessibility for parking (self parking and valet) and room size and quality. I consider this one of the best places to park on the strip because coming from interstate 15, you just exit Spring Mountain, head eastbound and it's the first right after the LV Blvd. This area is great because it's near the Fashion Show Mall, Wynn/Encore and is attached to Venetian.
Once you park in that lot, just take the elevator up and you're right at the entrance to the hotel rooms/casino or Lavo. Important note: there are ALWAYS available parking spots when I'm here. The casino area is spacious, Lagasse is also the biggest sports book with the best seating and Lavo is a nice ultra lounge/restaurant.
The rooms are large/suite sized and are always clean, smell fresh and are quite affordable. I have local Vegas friends that gamble often here and get suites because of the space. -
Review from Karen Y.
Suites are top notch! Everything is amazing in the room from the bathroom to the living room area. I wish the bathtub had jet bubbles. :]
Free wi-fi in the room was a nice convenience.
I love how Grand Lux is right there next to the room elevators. :D Most amazing restaurant in Vegas. -
Review from Colin A.
Spent the last 3 days here as part of a time share "BS" arrangement. If you don't mind swapping half of a day for 2 free nights in a swanky hotel it's totally worth it! (see South Park Episode for ref) The room was among the largest I've ever stayed in. Plus there were a million TVs and mirrors (heheh... maniacal laugh). The Casino and hotel staff are very friendly & helpful. Points off for resort fee, crazy mini bar tricks (weight sensitive & charged if items are moved for more than 30 seconds), & no space in mini fridge for your own beverages!!!! I was told upon checkout that we could've gotten a second mini fridge for our own bevs but, with an additional fee, seriously!?!?....;/ Plus I love the fact that this is attached to the Venetian which has the best combination of cheese/class that I've seen in Vegas (gondola rides & fake skies!) I was kinda tired by the end of our stay about negotiating/trading your way out of all the exorbitant prices & fees but, I guess that's just Vegas for ya.
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Review from Mel L.
Great casino, friendly staff, and gorgeous seasonal displays. The displays are usually fairly similar to the ones at the Bellagio Botanical Gardens but situated differently. It's nice to come here later at night when the shops are closed since it'll be much quieter and less crowded than the Bellagio Gardens. Great place to take pictures or take a break from shopping.
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Review from Stephanie W.
Pasadena, CA
The palazzo is definitely one of my favorite casinos in Las Vegas!
The interior design is beautiful. The staff is friendly and the suites are so charming. The in suite furniture and bathroom interior is definitely top notch! I love staying here, but it is a bit pricey. If you love to gamble though, sign up for a Grazie card and earn points for upgrades! But honestly if you're not willing to pay between $180-$250 a night, I'd steer clear. -
Review from Natalie M.
La Crescenta-Montrose, CA
The first time I came to the Palazzo was March 2011 for my birthday, which happened to be the same weekend as second round picks during March Madness. IT. WAS. MAYHEM!
We tried to check in 4pm, an hour after check-in time and were turned away because our room wasn't ready yet. We came back at 5pm and were told the maid had JUST gone to our room to clean it. We came back at 6 and were told that the room still wasn't ready yet. I was frustrated and asked what time the room would be ready so we could plan the next few hours accordingly...do we have enough time for a sit down dinner? Should we get fast food? Do we have enough time to walk to Caesars and get a Fat Tuesday? Tell me?! Well, unfortunately the jerk behind the counter told me they weren't ALLOWED to give me an estimated time. I told him to take my number down and call me when the room was ready....
Care to guess what time we checked into our room? Not 7. Not 8. But NINE O'CLOCK!. They, for lack of a Yelp appropriate word, screwed with us for 4.5 hours....
I first tried to calmly explain to the guy that this 4.5 hour wait was completely inexcusable. We paid a premium to stay at the Palazzo and should NOT have to suffer the consequences of overbooking and understaffing at the hotel. After getting BS excuses about it being March Madness weekend and to please take it into consideration, I was offered a $50 voucher at the hotel. This just made me even MORE upset! I said...."REALLY?! I'm spending close to a thousand dollars for two nights and have just been DI@#CKED around for almost 5 hours!!! $50!?! He then raised it to $100. I was so annoyed and frankly didn't want to waste anymore precious time, I took the $100 and swore to never return to Palazzo again.....
Beautiful, spacious luxury suites. Hospitality and customer service? To say that those needed improvement would be a gross understatement... -
Review from Christine N.
Los Angeles, CA
PERFECT FOR LARGE GROUPS. Sleeps 6 comfortably and I'm sure you can squeeze more if necessary. Love the bathroom except that it doesn't lock. I always wondered why they never put the trash can in the actual bathroom or why they don't have one for the bathroom and one for the main bathroom.
Love Palazzo because it's super close to Wynn and Encore and relatively easy to get to from the other side of the strip. Rooms are super spacious and clean! A little on the pricier side but so worth it!!! The guest elevators are also relatively close to the taxi line and valet compared to most hotels. -
Review from nik o.
I love the Palazzo as a whole - great restaurants, beautiful rooms and convenient/close parking. My issues are specifically regarding their video poker machines and cocktail service.
I don't really gamble - only when I have family or friends in town, and I only play bonus poker and a little slots.
We had to walk around half the casino to find any video poker machines on the floor - they're apparently all clustered near Zine except for a couple random ones I found in front of carnevino.
I could be wrong but the payouts for each type of poker are supposed to be standardized. Every bonus poker machine I've ever played has a 10 credit payout for 2 pairs w max bet 5. But all of the machines in front of carnevino only pay out 5.
I've never seen that at any other casino and feel that its super deceptive since most people are so used to playing the same game they don't even look at the payout chart, and they shouldn't have to.
The cocktail service also sucks - took over half an hour sitting at the same machine until I saw a waitress strut by. So no more gambling at Palazzo or Venetian for me. I'm realistic - I play to kill time, not to win. But I still don't appreciate them trying to f*ck me faster without my knowledge -
Review from Brittany B.
Los Angeles, CA
Just for the record, this review is about my HORRIBLE experience with PALAZZO SECURITY. NOT the actual PALAZZO STAFF. Manager Jamie and front desk dude Luigi were more than kind and helpful. Thank you guys so much for EXCELLING in customer service and inspiring me to return to Palazzo in the future. If it wasn't for them I would have nothing nice to say about my experience in this hotel. THANK YOU!
So I live in LA, just recently turned 21 in December and made plans to go to Vegas last weekend. On our last night out, we decided to hit up the club LAVO inside The Palazzo. We were on the guest list so that was cool and open bar for females was pretty cool too. Needless to say my girlfriends and I got wasted and had a great time, though we can't quite remember how we all split up.
One of my friends got wheelchaired to our room (in Treasure Island) by two EMTs after she busted her chin open (we have no idea how) And eventually we found our other friend on one of the restaurant bathroom floors in our hotel.
This is just to give you a brief description of our night. I'll get to the point.
So we wake up and realize my friends camera and wallet is missing as well as my iPhone and my ID. My other friend told me Palazzo security had told her they had my phone. How she knew this and I didn't? I will never know.
So we get ourselves together and go to the Palazzo security desk. We ask them if they have our things and they said YES! Awesome! Well, kinda.
See, when they gave my friend her belongings they asked for her ID which was in her wallet. So she got back her stuff just like that.
I asked them if they had my ID. They said no, just the iPhone and that I would need picture ID in order to receive it. Well, guess what? I lost my ID and I don't have anything else with my picture on it. I have my social security card, credit cards, things with my name but no picture.
I knew the exact description of my phone. There were detailed pictures of me using my phone on my friends camera with my tatoos and my wristband. But no, they kept refusing saying it was "against their policy."
The guards name was Ty or something. He was really fat with a huge gut that hung from over his belt, you could see his cheap, low quality, ugly, and poorly designed tatoos from beneath the sleeve of his uniform, and he's a security guard? No wonder he's miserable.
He was being a total dick. I wouldn't be surprised if he hasn't gotten laid in a few years. He's gross.
Him and his old fat guard friends who were behind the desk charging their phones and texting with little smirks on their chubby faces. One guy even said, "Do you think someone from LA could fax photo ID to us?"
They were proposing these rediculous ideas and mocking me. They said when I go to LA I can go to the DMV and fax them a copy and MAYBE they'd mail it.
Are you f*cking kidding me?
I just laughed and it was right there and then I knew for a fact I was going to get my phone and I was going to get it TODAY. When I want something, I will get it. Believe me.
Also, I understand their job isn't customer service but I mean come on. It's my phone and I live in LA. It's not like they knew my name. Anyone could have shown their ID and just taken it. Morons.
2 HOURS LATER!!
After Ty's supervisor denied my request to speak with him three times,
After going around speaking to manager to manager to manager,
After being told by security that I was "MOST DEFINITELY NOT GETTING MY PHONE TODAY."
Afrer having several hotel staff members how me how f'd up they were treating me...
I FINALLY found Jamie who is as high in there as it gets. I explained to her my situation in detail, she made a phone call, and told me to hand this piece of paper to security. I have no idea who this persons name on this paper was, but it was someone who had approved my situation and basically told them to give me my damn phone back. All over the course of two freaking hours.
If Palazzo security had been kind to me throughout my entire ordel, this would have been a completely different experience, but because they were rude and disgusting...I'll never have respect for them again.
Thanks again Jamie and Luigi. -
Review from Todd L.
Granby, CT
Very nice rooms and very curtious service. Spacious suite with nice bathroom. Quite, no hall noise. Bed wasn't as comfortable as I hoped.
Will definitely stay here again. -
Review from Tummy S.
Tustin, CA
This is my favorite hotel to stay at whenever I am in Vegas. I do wish it was more towards the middle of the strip though, but it's okay. It's always worth it regardless.
The rooms are beautiful. I like the extra little lounging space. The service is always great -- check in has always been a breeze. I always valet, super easy to find. Those pillows are so fluffy. I love that Grand Lux Cafe is right there. It's good food for a pretty good deal considering it's Vegas. I haven't really gambled at this hotel yet though.
No complaints! Can't wait to be back =) -
Review from Jason W.
Cerritos, CA
I was a first timer at the Palazzo, however, was pleased to have stayed at the hotel. I went during the weekdays which made my experience quite affordable and was able to stay in their Bella suite.
The room was clean and had a great interior with a great setup, three televisions (one in the bathroom), wireless and wired internet, as well as an in-room printer. While the lighting was not the best, the views from the room were excellent and the cleanliness was amazing as well.
The floor of the casino was a great place to be with good service and friendly dealers. For some reason, I have had great success at the Palazzo and have enjoyed it ever since.
It's also connected to the Venetian which provides you with a number of excellent restaurant choices from top chefs, ice skating (during the winter months), a trip down the canal, and a number of shops.
However, what I enjoyed most about the hotel is their rewards program and it will definitely keep me coming back. While I may have put out a lot of money on the tables by some people's standards, it did not take long for my group and I to get another night at the hotel, which I will take and enjoy.
It's also near some of the best clubs and hotels on the strip, which makes it a great place to stay if you want to hit up a variety of places but not travel very far! -
Review from Valerie C.
San Francisco, CA
As someone who's been to Vegas somewhere between 10-20 times (probably closer to 20, but I've lost count) I must say that The Palazzo is by far my favorite hotel. Though Encore is a close second, The Palazzo wins due to its proximity to the Strip (Encore is located at the end of it) and it's wide array of restaurants. Having a Walgreens downstairs doesn't hurt either.
The bathrooms are gorgeous: wide, spacious, and comes equipped with a television. The beds are huge, the living room roomy, and the staff goes above and beyond for you.
If you're looking for luxury on the Strip do not hesitate in booking here! It's worth every penny. -
Review from Notorious A.
Los Angeles, CA
Let me begin by saying that I will give this place credit for having a beautiful hotel and nice rooms. However, I base this review on my most recent stay, which was greatly affected by poor and inefficient service...
Everything was dandy until check out time... We give the bellhop desk a call about 10min prior to check out and end up waiting 45-55 minutes for someone to finally come up to the room. I get that around check out, things can get busy, but you are a lovely, big arss hotel and have plenty of people on staff (I would think) to accommodate the number of guests you have on a Friday morning.
Glad that we finally had someone to help with the luggage we picked up the car and gave the ticket to the bell desk at the front of the hotel, and proceeded to wait for our luggage for AN HOUR. Finally after inquiring AGAIN about our luggage, they tell us we have to go to the other entrance of the hotel to pick up our luggage....how about you tell me that right after I GAVE YOU THE TICKET? And hello customer service, why don't you send our luggage where we've been waiting for the past hour? Thank you for wasting our time and having your ish together.
So finally we drive to the other entrance, wait another 10min to get our stuff. THANK GOD we didn't have plans to see a show or a flight to catch! For such a nice hotel I am surprised at how they can have people there that operate this way. I would be hesitant to stay there again just because of how frustrating and ridiculous that was. It's not like I took a flight across the country and had my luggage lost...
Why does it take over 2 hours to leave a hotel???
Hotel: 4-5 stars
Service: 1-2
HENCE: 3 stars
Toodles. -
Review from Lucia M.
Las Vegas, NV
The Palazzo is like a less-pretty version of The Venetian in my opinion. The rooms and everything are comparable but it's just... it's blah-er.
24/7 tight elevator security make it a pain to get an escort there though the self-park is the fastest in vegas and allows immediate access to the casino floor.
If you're a hobbyist I would not recommend you stay here. -
Review from Gil A.
We stayed here for Thanksgiving week & we were really impressed with the rooms and on-site amenities. We're no strangers to nice hotels in Vegas but Palazzo room designers really out-did themselves on this one!
Right when checking in they gave us a free upgrade to a strip view suite. Palazzo is centrally located so we could easily walk to the mall, Wynn, Venetian, Mirage, Caesars, & Bellagio. We usually stay on this side of the strip for colder months anyways.
Probably the only issue we had was that our card keys kept getting deactivated... could have been our own fault though (next to other cards, carpet static, complex reservation) -
Review from eliza b.
Oh, Palazzo-Venetian-Palazzo. You're beautiful and I hate you. Spent a total of 7 weeks here in 2011 and if I hear another two bars from "Music of the Night" I'm going to run around back of house until I find a pencil to gouge out my eardrums. The rooms are spectacular always. Don't get off where people claim that one side is nicer than the other...they're both the same, people. In neither tower can you sit in your bathtub and watch the bathroom tv at the same time (what is the point?). The handicap rooms seems smaller, just because the living room isn't sunken... but they're still pretty close.
Everytime I come to the Palazzo/Venetian, I have a bit of an Indiana Jones moment where I try to swap something of similar weight with the minibar items. I don't know why I bother, but one day I will get it right.
The St. Mark's Square area is downright creepy... I don't care how many times you've seen it. Truman Show needed an inspiration, and I'm sure they got it from here. I don't get the indoor gondola rides, but I don't claim to understand the thinking of people who go to Vegas for fun either. Lost my small fair share of money in the casino. I always start out as a good blackjack player, but rarely do I end up as one.
Everything is expensive, as it would be at an expensive hotel. $8 lattes even get me though. Grand Luxe is one of the more affordable restaurants and quite good. They also have the food court off the casino (mediocre) and the food court off of St. Mark's (where you can see the Johnny Rocket's staff painfully...and I mean PAINFULLY... do their song and dance every so often) which has a Panda Express, aforementioned JR, and a few other random places that seem to switch out occasionally. There's also a froyo place, oxygen bar, frozen alcohol bar, and some other places that you rarely see people frequent.
High end clothing stores are nice to look at...Michael Kors, Kenneth Cole, etc. but there's also a Walgreen's attached near the Barney's New York where you can stock up on vitals for only slightly exaggerated prices.
Banquets and convention staff are hot and cold. Have had them been effing amazing and downright mediocre. Blue Man Group, Phantom of the Opera and Jersey Boys are all housed in the V/P. Tao is an ok nightclub, but I'm glad I've never had to pay to get in. Lavo's pretty good as well.
Overall, gorgeous hotel, okay everything else. -
Review from j k.
Bothell, WA
I stayed at the Palazzo in January, and had, and continue to have, so many problems and issues I do not know where to begin. First, I was there for a softball tournament, and had a roommate, who checked in a day later than I did. When he did check in, all of a sudden my room keycard stopped working, and I had to contact the front desk to fix this issue. Then, since he had checked out very early in the morning of the same morning when I was scheduled to leave, they stopped my keycard from working agin, in addition to the internet service, even though I had not yet checked out--I was locked out of my room when I went down to get coffee.
The kicker came today, when i went to check my credit card balance online, and found they (the Palazzo) had charged my for extra charges other than what I had seen on my statement when I checked out--it was for an additional $125. When I called the hotel, the accounts receivable people told me they could not help me, I had to speak with "group reservations", then the "group reservatiojns" people told me I had to speak with accounts receivable.
It is obvious the management of this hotel does not know how to manage a hotel. I will now have to dispute these additional charges with my credit card company. I am so mad I will never, ever, stay at either the Venetian or the Palazzo againm, nor will I ever gambel there. I do go to Vegas quite frequently, this was by far the worst treatment I have ever received from a hotel there, and they obviously have no idea what customer service is. -
Review from Nina I.
So gorgeous but super expensive. I love all the classy shops around it and the Casino on it's first floor. Everything is fancy and obvious about it. It also has a Walgreens and Sephora connected to it, and they're not over priced, believe it or not, so ladies no worries if you forget any makeup at home!!! haha
Maybe on my next adventure this is where I'll stay! It's literally in the middle of the Strip. Woot Woot! :] -
Review from Jackie D.
I love this hotel! The size of the room, the crowd and the cleanliness cant be beat. They always have great deals on rooms and their casino is always so fun. Mostly I love it because of its location to the Wynn/Encore, the mall and other hotels. Also, their variety of restaurants at different price points is also excellent for couples and families. Its always a good time to go to Vegas!
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Review from Jadira R.
I love staying at the Palazzo.
I've probably stayed here four times already. I crashed here last weekend after a night of partying since my sister had a room. The beds are SO soft. It's almost like sleeping on a cloud. My sister was so amazed at how soft they were that she started taking off the bedding to find the mattress brand. The rooms are also very spacious and can easily sleep 6 people (if you get the double queen room) because it also has a sofa bed. If you plan on renting a room with that many people, you should get a little "occupied" sign for the bathroom door though because it doesn't have a lock. That's probably the only negative I can think of. Other than that, everything is perfect.
Gorgeous view + Soft beds + Blackout curtains = Super win.
Tip
*The Venetian is doing "Winter in Venice" right now until January 8th and they have some very beautiful displays along with an ice rink if you want to check that out.
*The Venetian is just a couple bridges away from the Fashion Show mall; go shop til' you drop!Listed in: Vegas Favorites
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Review from Hardin G.
Thousand Oaks, CA
We hadn't stayed at the Venetian for years and so when my wife floated the idea of a pre Christmas trip to Las vegas, I thought it would be interesting to try out the Palazzo. We'd only walked through the lobby and casino a couple of years ago with friends after it had just opened, so I thought it might be interesting to stay there.
My wife did her thing - which is to find any deals she could and she informed me that we could stay at the Palazzo. It turned out to be a little pricier than using our players club status at the Mirage, which is our old stand by. But we've stayed at the Mirage many times and I kind of wanted to make a change - the Mirage is definitely starting to show her age, even with remodels.
I really enjoyed the Palazzo - the suite style rooms are great, especially as I've kind of lost the fire in the belly I once had for trying to win $$$ in the casino. The living room area was a great place to relax with a drink after we'd spent the day meandering through town losing money here and there.
Ordered room service one for breakfast - the delivery was more rapid than predicted by the operator and the waiter who brought the meal was a real professional. We had some questions for him about activities, and he was helpful and knowledgable.
Housekeeping left our rooms clean and tidy. They did a first rate job.
Beds were super comfortable. We have a good king sized bed at home, but the mattress at Palazzo was perfect.
We wound up eating most of our meals at restaurants within the Venetian / Palazzo grounds.
Restaurants on site were really good - went to Bouchon (really good food and service) and the Grill at Valentino (food good, waiters not bad, but not first rate).
Would go back again, but we'd have to get the same kind of room rate which was about ~140 a nite with the $*#T^ resort fee. -
Review from Karen L.
Honolulu, HI
This is a great hotel with charming suites! Our check-in process was smooth and easy.The bathrooms in the rooms are huge and everything is clean. The only bad thing was when we checked-out they gave us someone else's receipt?? Don't know how that happened. When we had to go back to ask about it to make sure we weren't charged for someone else's room, the lady helping us didn't seem very apologetic for the mistake and confusion. In the end everything got sorted out, and she even offered to waive our resort fee. Despite that little mishap, we will most likely come here again!
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Review from D E.
San Jose, CA
I stayed in room 18-722 over New Years Eve. First of all, the bed on the right hand side had a ripped mattress, you can actually see the springs! The table in the sitting area was wobbly, we ordered room service and my coffee spilt from the movement of the table.
One nice thing I can say about this place is they let me check out late (1:00 PM) because it was my birthday. -
Review from Alexandra C.
New York, NY
Really loved it! Great service, huge 750 sq. foot room (for a great price during the week!) AMAZING bathroom.. A shower with jets.. I have never seen that in a hotel before. Super comfy bed.. And love the step down living room...with the view.
Decor is a bit over the top.. Nice but I prefer the type of decor in the Encore rooms better.
Great gym- you can use the huge one at the Venetian. And the Canyon Ranch Spa- for only 20 bucks you get to use the facilities (check it out - they have various relaxation and steam/sauna type rooms) for only 20 bucks!
Really it exceeded my expectations. Probably the only reason (besides Lotus of Siam) we would go back to Vegas! -
Review from Colleen F.
Middleburg, VA
Beautiful hotel. Wish they had a coffee maker in the room. The rooms were nicely decorated and I loved the lounge area and office section of the suite. Maid service did a grea job straighting up each day. The hotel staff was very friendly and Accomodating.
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Review from Amy D.
Was attending Autodesk University last week as since we were with the group we got an excellent rate on a suite - I must say I was quite impressed.
There was ample room and a posh interior - much more space than I could ever use solo, but if you're rooming with others this would be a great option. There's a clear sleeping area and visiting/lounging area. The bathroom is almost as big as my first one bedroom apartment, but a lot nicer.
I was only there two nights, but the staff was helpful and friendly. At the bottom of the tower is Bouchon Bakery, which was great as I could pick up some coffee and munchies before heading to the convention center.
I've stayed at a number of places on the strip - the Palazzo is definitely one of the nicer venues and (given a killer rate) I'd for sure stay there again. -
Review from Devo S.
Love this hotel; so pretty and well laid out casino, restaurant, show, shopping areas. Jersey Boys rocked!
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Review from Mama Q.
San Jose, CA
This place is awesome!!! I finally made it back to Vegas after over a decade, and because we have a family of 6, and I'm too cheap to get 2 rooms, we stayed at the Palazzo. There was plenty of room for all of us, and the beds were sooo comfy! As soon as my head hit the pillow, I was out... The hotel itself is close to everything, and there wasn't too much of a hike between the parking garage, and our rooms.
I wish I could afford to go to Vegas more often, but when I do go back, I will definitely stay at the Palazzo again!!! -
Review from Brit P.
Culver City, CA
The Palazzo has become my favorite hotel to stay at when I go to Vegas. The location is great. The theme and decor are nice considering its reasonable rates. My friends and I had a ball. The staff were nothing but helpful, making checking in and out a cinch. There's some kind of pool club (not quite sure what it is but you have to be 21 to enter) that's super fun! It's a great place to hang with your friends sans the kids at the general patron pools.
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Review from Linda C.
I think I was expecting the new hotel it was in 2007, and I have to say that I was disappointed. Having stayed here when it opened, I would have given it 5 stars, but after a couple years, this hotel has worn down quite a bit.
The rooms are still decently clean and look luxurious at first glance, but once you get in there and start "living" in the room, you notice all the dingy little details...the water stains on the marble sinks, the splotchy,disgusting stains on the sofa and cushions...you really start to wonder who and what has been in the room and what they've been doing...ew...
To the hotel's credit, they were very nice and accomodating, giving me a free upgrade for being an invited guest. We got a great view of the pool on a high floor and the the linens were soft and clean. We did not have any problems with the hotel maid, considering we had random valuables and several bottles of "beverages" lying around...nothing went missing! :)
They didn't hassle us having multiple people in one room, so that was nice. This is a great hotel if you're looking for suites to jam a ton of people into one room, but if you're looking for a WOW experience, I have to say the Palazzo falls short.
I will say that they always offer me great deal through Grazie and I probably will still patronize this hotel. I'm ready to try something new though if I get a chance. :) -
Review from Jeannie H.
Newport Beach, CA
The Palazzo gets 5 stars! I stayed here this passed weekend and was very impressed. I've stayed all over the strip and I have to admit this was one of my best experiences in a Vegas hotel. The staff was friendly and accommodating, the rooms were beautiful and classy, the over all feel of the hotel was fantastic.
We had a large group so we decided to book two suites. They were able to give us two adjoining suites so we could all be together. It was perfect! The suites had two beds, an el shaped couch, and one of the sides pulled out. The bathrooms had both a shower and a bathtub and lots of mirror spaces which made it that much easier to get ready among eleven other girls.
We had brunch at Lavo on Saturday and we were impressed with the quality and taste of the food.
The layout of the hotel were perfect, not confusing to navigate like other hotels (ahem..MGM). The casino led right to the lobby one one side and the elevator to our suite on the other.
There was a coffee bean located right by our elevator which was PERFECT to roll out of bed in the morning (technically the afternoon..but it's Vegas who cares!).
Over all we loved everything about the Palazzo and highly recommend it!!
Xoxo blondie -
Review from Mike D.
Stayed here for a conference and it was nice. Luckily there was a conference rate, I wouldn't have been able to squeeze the corporate-approved travel budget to fit their usual rate. Rooms are, as noted across the board, huge. It's a new place, so it's pretty nice. There's a TV in the bed area, a TV in the sunken living room (10 feet to the side of the bed area), and a TV in the bathroom. You will never lack for a TV in these rooms. The entire hotel is ginormous, but that can have its benefits, especially being attached to the Venetian, in terms of number of shopping and dining options available -- A LOT. Vegas, in this sense, has furthered itself in becoming the new Texas -- it's hot, sunny, dusty, everything's bigger, and for some reason crazy Uncle Larry really wanted to move there when he retired.
The bathroom has a separate shower and tub, and the shower has those jets that squirt you in places that you don't normally get squired in.
There's a super handy Walgreen's practically in the hotel for slightly more reasonably priced water and snacks.
There is no fridge in the room, unfortunately...and by no fridge I mean no fridge for you, since the mini-fridge is filled with glass harmonicas full of Coca-Cola and bags containing 1 cashew nut for $72.50 and things like that.
