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Whistler, BC V0N 1B4
(604) 938-8000
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$$$$
19 reviews for The Fairmont Chateau Whistler
All Reviews
The Fairmont Chateau Whistler is the only place to stay in Whistler! I have only visited on the fringe of the off-season, but I would imagine that this hotel is just as scenic & breathtaking year round. I am an avid snowboarder, so I would love to visit Whistler during Peak season to scope out the town in full swing.
If I could offer one piece of advice when reserving at this hotel, it is to pay the extra money to stay in one of the Fairmont Gold rooms. It is quite a bit more expensive, but in my opinion, worth every penny! These rooms come with a beautiful fireplace & jetted bathtub. Both of which made the stay particularly special for my girlfriend & I. You also have full access to the Fairmont Gold Lounge, which has daily breakfast (delicious!) & light appetizers in the afternoon.
We plan to go back each year for Memorial Day Weekend (U.S.).
As others have mentioned, yes, the rooms are a little outdated. I still think the beds were comfortable... we got a small balcony where we stored our liquor and drinks (fridge was way too warm, much colder outside!).
But honestly, if I'm at Whistler in the middle of January, I'm typically not a room hermit and I still think it was a nice enough place to come "home" to at the end of a hard day of walkin' around in ski boots, long lift rids, and fast, powdery runs. I will say that skiing right out of the hotel was one of the best amenities. It leads you right to Blackcolmb mountain and from there can eventually make the trek over to Whistler mountain.
I appreciate that The Fairmont Chateau Whistler is close to the village yet just far enough from all of the noisy bars, restaurants, and the crazy debauchery that takes place in the square. The hotel itself is structurally breathtaking as you walk into the main room. Hotel staff were extremely accommodating and just a pleasure to talk to. They all had basic knowledge of the town and could help us locate anything we were interested in checking out.
The restaurants were so-so. I will say, however, that I really enjoyed the lounge area... when it is not so crowded, that is. A light brunch of Bloody Marys and a huge bowl of muscles was just out of this world amazing. The cafes below and shops connected to The Fairmont were a little silly and mediocre at best.
All and all I enjoyed my stay. I felt comfortable walking to the pools and saunas in my robe and slippers right through the lobby (though I really had no other choice)!
I would go back again, but I would need to see some kind of special or promotion deal because I don't think I would pay full price for the room we were given. Too expensive for the lack of amenities provided.
Expensive (like all hotels in Whistler) but worth the price.
And you've got to check out the pool. I think my kids could spend all week just doing that and I know I could spend all week beside it.
Excellent service.
I have read the other reviews and I think that this one should set the record straight.
My husband and I have been coming to Whistler for many years and we have stayed at the Fairmont the last 3 years. I don't think that I will ever stay anywhere else.
Bluntly, ALL hotel rooms in Whistler are small and almost all hotels are older or "rustic" or "lodge-like." Absolutely, the TVs at the Fairmont are old and the phones need an upgrade. Ok, that's the bad part of the hotel. Here are the good:
Ski in/out: This is the best part of the Fairmont. You walk down in the morning with your warm fuzzy Uggs or other comfies. Afterwards, you ski up to the entrance of the valet, leave your ski/board and boots and grab the warm fuzzies that you left in the morning. And then,you get to walk directly into the warm hearth of the hotel. Aaaaahhhh.
Food: The food is exquisite albeit expensive. Here is a TIP: Eat at the smaller eatery in the basement, The Portobello, for breakfast and/or lunch. Or, you can go to the IGA/Market and pick up snacks for the room including some fabulous Canadian cheese, deli meats, bread, chips, etc. I will say that the Fairmont has some wonderful food including the Montreal Smoked Meat Benedict for breakfast, the Dry Spiced Chicken Wings or, for apres ski, the Chocolate Fondue for dessert. Mmmmmm!
Drinks: Again, the Fairmont has lovely libations but they are expensive. Here's a TIP: right across from the Fairmont entrance is the BC Liquor Store that has an amazing wine selection. They also have ice cold bear and an assortment of spirits. We always stock up the fridge the first night.
Spa: Did I say how expensive everything is? Ok, well, the spa is no exception. I will say that I had the best, I mean the absolute best, spa treatments ever at the Vida Spa at the Fairmont. My skin went from dry and wind burned to soft and supple. I highly recommend the Collagen Facial--VERY expensive but it changed my entire skin. Even my husband commented on how lovely my skin felt. They use Valmont products that are beyond compare so it's worth the $$ once in a while.
Health Club: I love the Health Club. 2 pools: 1 for lap swimming only and an indoor/outdoor one for the family. Steam room in the locker rooms (aka ok to go nude) and a coed sauna (aka NOT ok to go nude). All of which are HOT and feel wonderful after a day on the slopes.
For the pets/kids: I absolutely LOVE the Fairmont (or the FURmont) for allowing our fur -babies to come along. They have a pet menu beds, bones and will arrange a walker or day care for your pet punkin' while you are doing your thing. If you have children, then you have an absolute paradise of child-care options.
Amenities: One of the best things of the Fairmont is the service. The Concierge (especially Ian) will pamper you beyond belief. The cleaning staff will organize your entire disaster of a room and the shuttles run ON TIME. No matter where we were in town, we could always get a shuttle "home."
And, of course, an honorable mention goes to the the fluffy robes and slippers.
First I must say that I am surprised at the good reviews.
The good: The cleaning staff, the friendly hotel staff, all very very nice & helpful and friendly.
The hotel rooms? FAIL. Big fat fail. First of all the sheets were stained with blue dots. Obviously washed with colours. The shower curtain was water stained and I was afraid to even touch it.
The fixtures, the carpets, the art, the lamps.. all outdated. The carpet in the hallway? Rips with tape over it. Luckily I did not pay, but if I did I would have changed hotels immediately. It's such a freaking cash grab tourist trap hotel.
So, I don't really have anything good to say about the rooms at all. I would never ever ever pay any amount of any money to stay here. The hotel rooms I had in Vegas that were way cheaper were better and cleaner.
Disappointing to say the least.
I really like this hotel. Ski in, ski out. There's a convenient and free ski valet that makes you feel a little spoiled. The staff have always been wonderful and helpful.
The bar/lounge area is a fun and relaxing place to hang out with good friends.
Luxurious stay, great service, amazing view - what more could you ask for??? While it is way pricey, do try to stay on the Gold Level. The mad Friday evening/Saturday crush of gnarly mountain bikers, bar crazy 20 somethings, families and tour groups swarm the lobby level restaurants and bars, and going to the concierge level is a huge slice of heaven.
What I like about it most is the gracious service, the self-serve bar (did you know that in many Canadian bars, you only get 1 ounce of liquor in your drink if you are served by a bartender/wait staff???,) the fireplace in the room, the cozy bedding and mattress, the coffee maker, the free appetizers in the afternoon and the over-the-top breakfast (can you say coddled eggs over hash browns topped with lardons in a cute little ramekin?)
Oh, and I also love the layout of the hotel, the shops (gorgeous and expensive Inuit Art, furs and maple products) and the fire pits outside of the lounges.
What don't I love? nothing - go, stay, relax, enjoy the ambiance of the resort...or just the ambiance of your room!
Very nice hotel. For a non-5 star hotel, this is pretty much as good as it gets. Excellent staff and rooms, plus a good location slightly outside of the ruckus of downtown, but still walking distance.
What a lovely place to stay.
We've stayed here twice. Both times were memorable.
I highly recommend:
* booking online...better deals available.
* joining their Fairmont Club...or whatever they call it nowadays. It's free. Entitles you to a better check-in and more customized room experience. They'll even load your room with down pillows if you'd like. No extra charge.
* Booking your room on their special Concierge Level. This costs a little more but is well worth it. You get an included, wonderful daily breakfast, a very nice afternoon snacks and happy hour, and access to their drawing room. You also get a special check in and check out without any lines.
An exceptionally pretty and well maintained property with a well trained, courteous and attentive staff.
World class service. Everything from the bell person to the concierge was top notch. I guess you get what you pay for, except we paid 99 CAD$ for our room on the 10th floor with gorgeous views of the white mountain. It was a deal with the hotel for their anniversary so don't expect that kind of price. The room was a little on the small side, but there are really no complaints here for the price paid. We didn't come to sit in the hotel. We came for the mountain.
What more can you ask for? The ski lift is practically right where you step out of the hotel, and minutes away from the Village, which is full of food, a market, bars, and more food. There is ski equipment storage on the lower level, and 3 hot tubs and separate steam rooms (by gender, of course!)
Great, great great...
I had a friend who was working at the Fairmont, so we decided it was a good opportunity for a girls trip to Whistler to abuse her employee discount.
The hotel itself is a breathtaking piece of architecture and it is incredible ornate inside without being gawdy or offensively overdone. The room was gorgeous, and laying down on the mattress I felt like I was being carried away in a cloud. The room was absolutely immaculate as well.
They have a few restuarants on site, so we tried out the lounge or appetizers and drinks at night, and had the breakfast buffet in another restuarant in the morning, for both the food was phenomenal.
The staff could not have gotten any better, from answering our questions while we were checking in, so calling a cab for us and obliging us in our mini-photo shoot in and around the lobby for waiting for a cab (this was after drinks in the lounge of course), the service was impeccable.
Also to be noted the pool is absolutely gorgeous!
I can remember this being one of the most elegant establishments I've ever been to. The hotel is absolutely gorgeous, the atmosphere grabs your brain and wrestles your consciousness to it's brim as you enter in through the front doors, once you make it to the lobby you began to realize that, if you could, you'd drop everything and live in this tiny village for the rest of eternity.
Yet what truly had me in shock was the fact that the resort's lifts were within throwing distance of the front doors. Things get even better yet, the clubs, shops, theaters, skate park, and basically: the entire town are within an incredibly short walking distance.
When you finally do get done drooling, what seems to be perfect only continues to improve: the slopes are a truly rare intrigue: you have a vertical mile of runs to work with, (the village is around 2000 ft. above sea level, and the top of Blackcomb's glacier is above 7000 ft.), not to mention two full-sized resorts in one, two super pipes with pipe dragons keeping them spotless, at least 3 terrain parks, and back country heli-boarding at your call..
It's basically here that you're dizzy from the endless options, and you remind yourself that these types of uber-resorts only appear in the super-elite confides of Europe.
One ride up the gondola cements it for you: this is heaven.
Location: 5+ stars
Atmosphere: 5+ stars
Service: 4 stars
Price: 3 stars
Last impression: 5+ stars
Absolutely beautiful hotel in a wonderful resort town.
I'm from Atlanta and therefore don't understand snow sports. I don't ski, I don't snowboard, I don't make snow angels. Why would you want to be outside in the cold when snow is so enjoyable to watch from a warm room with some spiked hot chocolate?
So yeah, we came to Whistler in July. And it was fantastic.
They're still pumping some snow on the top of Whistler so you snowbunnies can get your fill, but for those of us who like, you know, warmth, they provide lots of other activities. Horseback riding, hiking, and shopping were all highlights of my trip here.
The hotel definitely has a lodge-y feel, but very very upscale. Soaring ceilings, gigantic fireplaces, and a whole lot of wood beams. I didn't pay for my room (thanks, parents!) but I'd expect it to be very pricey. And worth it.
The Rooms:
Not worth the price. The rooms that go for $800+ a night are tiny and offer none of the luxuries you would expect. To give you an idea of how small the rooms are, I have stayed in Motel 6's that were bigger. The actual beds are very comfy and lush, but so what? I want more than a comfortable bed when I'm paying that much.
To be fair, I never paid that much. I babysat children whose parents paid that much, but still.
I've been told that you pay for the service. They will bend over backwards for you here. Nonetheless, they will bend over backwards at most hotels in Whistler.
The Rest of the Hotel:
The banquet room is sizable and nice. This is where the WB Christmas parties are held. The food was top notch.
Wow - incredible place with incredible surroundings. Stayed in the gold level with a suite that was bigger than my house... highly recommend it.
Fantastic hotel! Every detail accounted for! Right up to the point of departure when the valet offered us bottle water for our return ride to Vancouver.
The room was on the 7th and overlooked the mountain and pool. It was just so special and romantic. I especially liked the proximity to the village. Very easty little walk across the bridge and everything at your fingertips.
We had a Telus Perks offer for a room rate of $109 so we went up for Thursday/Friday nights. I haven't stayed there in years but the hotel has been well maintained. The room was very comfortable with a king size bed and little balcony. The coffee for the in-room coffee maker isn't great but it's drinkable. From Front Desk to the cleaning staff everyone was very friendly. The location is right at the base of Blackcomb so it's easy to walk everywhere. Parking is $27 a day if you're a hotel guest.
When we first arrived we had High Tea in The Mallard Lounge. $20 per person might seem steep but it was filling and everything from the warm scone to the finger sandwiches to the pastries were delicious. This kept us full through to our evening picnic. While we lounged by the pool and hot tubs we sipped on Red Pomegranate Sangria. At $28 a jug this is one of the better poolside deals. There are two pools and three outdoor hot tubs to choose from with plenty of lounge chairs to relax on. The hotel is currently offering $10 dinner specials at The Wildflower from 5-7pm. We opted for Friday's Fish and Chips. Our beer cost almost as much as dinner but that was fine. Saturday night's special is Prime Rib and reservations are recommended. Our last evening ended with Blueberry Teas ($13 each) in the Mallard Lounge. Their cocktails aren't cheap but the service and comfortable couches and chairs make up for it.
We'll definitely stay here again!
This is probably the most gorgeous hotel I have ever stayed at. This was one of the places we stayed during our honeymoon, and every aspect of our stay was delightful. The staff were particularly warm and friendly and upgraded us to a suite when they learned we were on our honeymoon. The main lobby was grand, with the high ceiling and large fireplace. There was a swimming pool that was partially inside and partially outside. Our suite was elegant, clean and cozy. We had afternoon tea in one of their restaurants, and I had my favourite tea, Darjeeling. The grounds surrounding the hotel were surrounded by tall pine trees and there were hiking trails right nearby. We went in October, so there was no snow, but then it wasn't crowded, either. Whistler Village is right there and there were many nice restaurants to choose from. We will return here someday when the U.S. emerges from this "depression." Hopefully we'll be able to journey here in the winter...judging by the mountains, the skiing must be wonderful!
Would give it a 3.5, if possible. Very nice and serene location. The room was dated and I felt needed a renovation. They may have renovated by now, it's been a while since I stayed. It is a very nice hotel in a wonderful serene backdrop.
