The Dog House

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• The Dog House

  Review from vivian v.

  

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  • vivian v.

  Aurora, ON

  

  7/20/2009 1 photo

  When you have a pet store located right across the street from the Allan Gardens dog park, you'd assume you'd get a whole ton of business and have everyone bowing at your feet for choosing such a great local, but unfortunately for this place, it's not the case.
  
  I'll still buy my dog's raw food from him, because it's cheap, he's honest about the brands and it's right there when i'm walking home. I'm not picky and I won't allow personal vendettas to get in the way. But unfortunately, the owner of this store has sort of a bad rep.
  
  He's come into the park a few times while training (Yes, they have obedience training, grooming & a ton more) and he's been really pleasant with me. Mostly because my one dog he knows, seems to be in love with the one he's always training. But some people have has less than stellar situations. There's word that says he uses physical abuse in his training and on more than one situation has hit other people's dogs. Now, this is all hear-say to me, but I just figured you might want to know all the facts before you choose your trainer.

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  Comment from Eric B. of The Dog House 7/8/2011    « Hide

  

  You say people should know the facts- We state quite clearly… More »

  You say people should know the facts- We state quite clearly on our website:
  
  "The doghouse does not use of any aversives in our training at any time and we believe that the use of choke chains, pinch collars, and shock collars is unfair and unnecessary to use to teach any dog we are training. "
  
  Your review is based on what you have heard yet you only have nice things to say about your experiences with me with your dog?
  
  I have lived and worked in the neighborhood for 8 years now and I do almost all my heel training here on Carlton, Yonge, and Church Streets. My work is there for anyone to watch and see . I'm passionate about what I do because its fun, humane, and it works.
  
  Its unfortunate that although you only had favorable things to say about your experiences with me and your dog that you still chose to review me and my store negatively. I hope you actually meet and talk with "A" person who has trained with me sometime.

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• The Dog House

  Review from Renata R.

  

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  • Renata R.

  Toronto, ON

  

  9/25/2010

  I'm going through one of the hardest moments of my life: my nine-year-old cat, who's living with my mom in Brazil, has kidney failure, and is going to die sooner or later, specially because my mom can't find his medication where she lives.
  
  Knowing that the owner of this pet store has very old cats, I went there yesterday and explained my situation, and asked him a very simple favour: the contact of his veterinarian.
  
  He was terribly rude and told me to look at the yellow pages, because "there are plenty of good veterinarians in Toronto". I explained the situation again, asked him to please help because my cat is going to die and I'm suffering, and he said that if I can't find the medication my cat has been prescribed, I should look for another veterinarian in Brazil who prescribes something my mom can find.
  
  I left the store in tears. I was already sad and I didn't really need someone to treat me this way. I hope HE dies from kidney failure just to feel what my kitty is feeling right now. A man without feelings shouldn't be allowed to deal with pets.

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  Comment from Eric B. of The Dog House 7/8/2011    « Hide

  

  When you explained your cats situation to me and asked me… More »

  When you explained your cats situation to me and asked me who my vet was for my cats I tried to explain to you that they both- in their 20's- had not been to a vet since they were neutered at 6 months of age. I explained that since they had never been sick or injured that I didn't have a regular vet for them. You appeared to not hear/believe/understand me. You asked me again for the number of "my vet".
  
  I told you that while I felt terribly for you about your cat that I don't have a regular vet and didn't know how I could help you further but that there were 3 excellent vets in the area, but since the cat was in brazil I didn't know how they could help her since they usually need to examine an animal before prescribing drugs. You appeared to become more upset with me.
  
  I tried to help....I suggested that since your cat was in Brazil already that your Mom could take him to a vet there. You became even more upset with me. I was trying to make the most helpful suggestions i could for you- It appeared that you believed I didn't want to help you because I don't have a regualr vet.
  
  Since I started feeding my animals the raw diet 17 years ago they just don't get sick-ever. This is why I don't use Vets- I just don't need them very often- I still don't have a regular vet. One of my cats Jonesy died this winter at 22 years old....My older cat Bob is 26 years old now (may 31 1985)- still doesn't need a vet. Once again I'm sorry about your cat and that I couldn't help you

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