The Beer Guy
Categories: Food Food Delivery Services Food Beer, Wine & Spirits Food Delivery Services, Beer, Wine & Spirits [Edit]
Toronto, ON M4Y 2H9(416) 731-4332
One review for The Beer Guy
1 review in English
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Review from Rosie S.
1/7/2012
GREAT customer service!
It was too cold to walk all the way to the LCBO, and Mr. Rosie S. had the car, so I "dialed-a-bottle"!
They came within the hour, as promised (about 50 minutes), and the delivery man was very friendly.
However, when I got into the kitchen to unpack the bag, I found one error (in my order of three things) - he had given me SHERRY instead of BAILEY'S (I have no idea how they could be confused...)! YIKES!
I went back onto the website - no phone number to be found.
So, I replied to my order confirmation, filled out their contact form as well as emailed all the actual email addresses I could find.
Within 5 minutes, I received a reply saying the driver was on his way back to make the swap. Awesome!
Going to definitely use them again - I was very impressed with their customer service.
