7/7/2010

We have been taking our dog to Tailz for daycare on a regular basis for a little over a year now, and have been thoroughly impressed with the service. The staff are quite knowledgeable and friendly, and make us feel very comfortable about leaving our dog there. Aside from the daycare, they also have a fantastic store with a huge selection of higher-end pet food brands, treats, toys, leashes, clothing, etc. Nothing like the cheap junk you see at big-box pet supply stores.

They also have grooming services and self-serve petwashing, and though I have not taken advantage of these services yet, I have heard good things from other customers I've talked to in the store.

Best of all, they are a locally owned, independent business; something I always try to support.

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7/3/2010

The store part, all right. The doggy daycare? I have my doubts. When you use a spray bottle on the dog's face, you're just being lazy. When you yell in a dog's face, you're just being stupid. After a few minutes watching them, I decided that I'd better go elsewhere.

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1/6/2010 1 photo

Can you believe that Edmonton has a doggy day care? Well, it does, and Tailz is IT. The rates are very reasonable ($24 for full day to be exact). When I walked in, there were three dogs playing in a room full of toys and treats. I guess, they are well taken care of.
I have never used Tailz' day care services before, so I will comment what the rest of the place is like. Half of Tailz' floor space is occupied by the abovementioned dog day care room, while the rest of the place is reserved for the shelves with various products: from dog clothes, grooming tools and shampoos to dry and canned food, leashes and toys. During my recent visit, the customer service representative was busy helping another customer choose booties for her adorable dog who was very reluctant to put them on. I actually preferred browsing store's selection in peace and without any assistance.
I won't say that the selection of products at Tailz is great. I assume that the major thing tha makes this place great and unique, is the fact that it is a day care for dogs, and not that it is a great pet store. I found the selection to be very limited. And frankly, most accessories such as dog brushes looked dusty, literally. I liked the selection of dog food though. It was the only thing in the store that was in abundance. There were also beautiful elevated dog feeders for sale which looked elegant but cost way too much.
One last thing about Tailz: this place offers self serve pet wash at good prices. For those who don't want to make a mess of their bathroom while cleaning soiled four legged friend, this service at Tailz is a great alternative.

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