Superior Court Of Justice

2.5 star rating
2 reviews

Category: Public Services & Government  [Edit]

393 University Ave
10th Fl

Toronto, ON M5G 1E6
Neighbourhood: Downtown Core
(416) 326-4230
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2 reviews in English

  • Review from Chris P.

    Toronto, ON

    4.0 star rating
    12/19/2011 2 Check-ins Here

    I had the unfortunate opportunity to visit here to file for divorce. I arrived at 8:15 expecting a decent sized line but I was the second to arrive. However, by 8:25 there were probably 10 people behind me. When the doors opened at 8:30 the first woman in line took off to the other side of the office, which left me first up. I took a number but still ended up having to wait 10 minutes for the first clerk to be ready.

    She was your typical union government employee; Grumpy, not friendly at all, just doing her job to the letter of her job description. She put in the minimum amount of effort to answer my questions.

    Once I had filed my papers and gotten everything stamped, I was sent down to the 9th floor to the Family Law information office to get the paperwork for step two. The security guards at the entrance were really nice and friendly. We chatted for a minute or two while I went through the screening procedures. What a world of difference between the 10th floor and the 9th. The two people working in the information office were awesome! So friendly and nice and walked me through the next procedures very thoroughly. They answered all my questions above and beyond.

    As great as an experience as I had with the staff I don't look forward to going back, but I'm relieved that some of the staff understand that people aren't coming in under the best of circumstances and try to make the best of a bad situation for you.

  • Review from Kat F.

    San Francisco, CA

    USA
    1.0 star rating
    4/27/2009 1 photo

    This is where you go if you have to settle any sort of civil court case. Let me tell you the wait times are unspeakably long and the staff is incredibly (and understandably) terse.

    Take any local government service experience you've had - passport renewal, health card, driver's licence, etc. - and multiply the level of annoyance and inconvenience by about a thousand and you'll begin to understand what it's like to set foot in this place. Unpleasant to say the least.

    Please check out the photo that I uploaded (which, by the way, could have had me promptly tossed out had an employee actually been on duty to catch me in the act) to begin to grasp the court's archival 'procedure'.

    Take a slip of paper, write down a description of the documentation that you want to sign out, your name, D.O.B. and today's date on it, and place it back on the desk. Not in a pile, not in any order of preference - just loosely on the desk where someone will eventually get to it.

    There are different colours of paper but that doesn't indicate a different level of importance or type of request. It's just a random quirk. No reason for it being this way.

    Ahhhhhhh.

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