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Super 8
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels [Edit]
4009 River RdNiagara Falls, ON L2E 3E4
(905) 356-0131
- Price Range:
-
$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
One review for Super 8
1 review in English
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Review from Alex K.
1/10/2012
Sub-par customer service, quality of rooms over-all not horrible, and price was pretty decent.
M'lady and I were staying at Super 8 using a group deal I had purchased last year which covered two nights. The cheapest daily rate I found online was very close to what I had paid for the voucher in question for the days we stayed there (last Friday and Saturday night), but that didn't really bother us.
Regardless, when we arrived at the front desk to check in, I could see someone using a microwave in the back and taking their time. There was a chime when the front door was opened, so it was assumed that that had grabbed the attendant's attention. Eventually she came to the front and apologized. After checking us in, I had to ask about the details in respect to the breakfast, as we weren't provided them.
The room didn't have the heating on when we arrived. It didn't take long to determine that the heating wasn't easy to operate, meaning that getting it to a comfortable temperature was rather tricky, as it seemed to either be on full heat or when turning the temperature down ever-so-slightly, it would get cold in the room. I eventually noticed that there was also a separate heater in the washroom under the sink. No matter how hot it got in the rest of the room, the washroom was always cold until turning the heater under the sink on.
The wifi was a little bit slow, but I was happy that at least it worked.
The complimentary breakfast was rather limited (there were only muffins and cereal to eat, and juice, coffee, and black tea to drink). I recently stayed at a Best Western in the States, where they had quite the nice variety for breakfast, so in comparison, I feel like this was rather bare. In fact, we ended up having breakfast elsewhere on the second morning, after going hungry very shortly after having finished breakfast on the first one.
All-in-all, I ended up finding another motel in the area that was a little bit farther than the falls, but the nightly rate was cheaper and it had an indoor pool (and hot tub) which this one didn't have. Considering I drive, the distance isn't significant enough to make a diff, so I'd definitely choose the other one over this one if I was staying at the falls and didn't have my group deal voucher.
