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Summit Lodge and Spa
Categories: Hotels & Travel Ski Resorts Event Planning & Services Hotels Hotels & Travel Hotels Ski Resorts, Hotels [Edit]
4359 Main StWhistler, BC V0N 1B4
(888) 913-8811
- Hours:
Mon-Sun 6 am - 5:30 am
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Paid
6 reviews for Summit Lodge and Spa
6 reviews in English
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Review from Sheryl D.
8/2/2011 1 Check-in Here
For the price, it's not a bad place to stay at. Summit offered comfortable accommodations, with a decently furnished kitchenette, especially helpful if you want to save a bit of money and reheat leftovers. It's about a 10 minute walk to get to Whistler Square, which is fairly close but if you are heading up the slopes via gondolas, it may be more of a walk (waaayyy more if you're carrying your own equipment). For most of our stay, we dealt with a super duper friendly and (useful) Irish girl at the front desk. She efficiently booked us for our ziplining and bike tours (tip: even if you don't want to go biking, book this because it's cheaper than just getting ziplining!).
Since it was summer, we had our windows and balcony doors open to take advantage of the cool mountain air. It was a bit noisy for my liking but probably because we went the weekend when the Kokanee Krankworx event was happening. A town full of mountain bikers and skateboarders turned night prowlers will pretty much do that. However, compared to the hotels in actual Whistler Village (e.g., The Executive --so loud, I can't imagine staying here!!), Summit's located in the quieter part of Whistler.
I wasn't too impressed with their check in/out times. I was cross with how a gentleman knocked on our door at exactly 11AM trying to kick us out in the politest way possible...after we had just spoken to the front desk about checking out about half an hour late (and they okayed it). First time that's ever happened to me. My theory is they have a lot of (younger?) partiers staying, hence the need to do extra clean up for their staff. Oh well. Good for budget travellers. It's perfectly right in that middle category where nothing super positive or super negative stands out. -
Review from Jfo L.
2/22/2011
I just came back from an amazing trip to Whistler and got to spend 2 nights at Summit Lodge and Spa.
Check in: 4pm, Check out: 11am
Additional prices:
$30 per person, per night for additional people
$20 per night for parking
The lodge is near the entrance to Whistler Village. The walk from the lodge to the mountain lifts is probably around a 10-12 minute walk. Don't worry, if that scares you, they do offer a shuttle. But seriously...it's not as far as some people make it seem...I think people are just lazy. Whistler village isn't HUGE... everything is walking distance (which I love).
The people at the front desks are amazingly kind and whenever we asked for something, they were right on top of it. Also, even though we broke a glass cup by accident and reported it, they didn't even charge us for it, yay. Oh, and on top of that, they gave us a great deal on the hotel.
As for the room itself, we got the Deluxe Studio, which consisted of a king sized bed and a pull out couch... plenty of space for 4 adults. The kitchen had a pot, a pan, and 4 sets of everything, from plates/bowls/spoons/folks/knives etc, but don't expect anything grand like a super sharp knife and anything, it's basically just the essentials and nothing special. The stove they have is also pretty weak, it took forever to boil water for noodles. Oh..and the fireplace, isn't real! If you turn it on, it's a fake fire, and then you can turn up the heat on a separate nob. Overall, pretty typical room with nothing horribly bad, and nothing ridiculously amazing.
Oh! and the hot tub and pool! With how many people are staying at the hotel, I wish they had either a bigger hot tub..or another one. The hot tub is always full, and people are always scoping it out to hop in (but maybe that's because I went over President's day Weekend...). But on the positive note..the pool is heated, and if you're going during winter, it'll seem crazy cold at first, but once you hop in and swim around, the temperature isn't so bad! I'm a sucker for hot water, so trust me...as long as you're moving around and not standing in one spot, you'll be fine.
Overall, a fine experience! I'd give this a 3.5 if I could. Will I go back? Maybe..I didn't have a problem with it at all, but I definitely wouldn't mind scoping out other places around Whistler that could be bigger, better, and closer to the mountain..although..I know that'll mean..bigger bucks too. -
Review from Leah C.
12/27/2010 1 Check-in Here
Me and my husband had never gone to Whistler before and we decided to take a random road trip up from California. Trying to choose a place to stay was difficult because we didn't know the area, but looking at some maps I saw that this hotel was in the main village area and it was one of the cheapest options. We paid about $100 per night plus $19 for parking each night. I thought that was pretty cheap compared to some of the other choices. I booked online for one night at 7am on the day we were going to arrive. We arrived at about 9PM and upon checking in I asked the staff person a ton of questions about Whistler, rentals, the village, and whatever else I had on my mind and she answered all of them happily. She offered us a locker for our ski/snowboard equipment, but I just left our gear in the car.
When we got to the room we loved how clean it was, the little kitchenette was definitely helpful to store drinks and keep them cool, the electric fireplace was a nice touch, the flat screen was in front of the bed which was perfect for when we just wanted to lie down and watch tv, and the balcony had the prettiest view of the village. We realized how nice our room was and that there was so much to do in Whistler we wanted to stay a second night. I simply called the front desk and asked them if we could stay another night at the same online rate that I got and they said sure.
In the morning we were told the shuttle started at 8AM, so there we were at 8am and the shuttle usually drops people off by the gondola, but because I needed to rent my skiis he actually dropped us off right in front of the rental store, and he also gave us a coupon for rental. You can walk from the hotel to the gondola but it takes about 10 minutes, so we opted for the shuttle.
We definitely enjoyed our stay here and when we return to Whistler we would go back to the same place especially for the reasonable pricing. -
Review from Joanna C.
8/11/2008 2 photos
This place is not as close to the gondola as you would be led to believe. And parking is an 8 minute walk through the village.
They provide lockers, no valet.
Cute kitchenette. Euro-style lanai. Party animals roam in this area at night. Its close to the liquor store. Nice Alpen-glow view.
Cozy outdoor jacuzzi, pool, and sauna indoors;)
Difficult to dry stuff with the fireplace/heater. -
Review from Jonathan Y.
4/2/2010
Overall it's a typical Whistler-style room, having a few more amenities than you would find in most hotel rooms of comparable price. It had a small kitchen area with mini-fridge, sink, dining-ware, a 27" flatscreen, a decent sized bathroom, and a king sized bed. It also had a small balcony facing a bunch of trees, nothing special. The room had a small table for dining, but no 'business center' which comes standard in some other rooms.
It cost me $167 to stay here for the night, which was a bit of a disappointment. I found on a few websites going rates for $89 per night, but the receptionist said that it 'must be a mistake' for that price. She then wrote down on a card "$128" and slid it across to me as if we were exchanging state secrets. It also cost $20 for parking for the night. As it was already getting late, and the lady friend didn't want to go slogging around trying to find something cheaper...we decided to bite the bullet. Overpriced for what you get...and for the same price, you can stay closer to the middle of town.
The staff wasn't overly friendly, but they did extend my checkout time to noon, up from 11am...but it did take a bit of pushing. The room service menu is from "Elements: Tapas Bar" downstairs, and while I have not been here myself, I hear that it is pretty good with good sized portions and fairly priced (for Whistler). The bed was very comfortable here though.
This place is located by the IGA market and KFC..so all the way on the opposite side of the Village furthest from the gondolas.
Bottomline: For the price, stay closer to town. Wholly unremarkable but nothing glaringly negative. -
Review from M H.
3/7/2011
This is a decent place to stay at Whistler, but decidedly meh, with not so great customer service. We booked a room through a Living Social deal, which made it quite affordable. Had we not had that deal, we likely would have stayed somewhere else. The rooms are fine - nothing overly luxurious. It is nice that there's a kitchenette in the room, but besides that, it's nothing too special.
The customer service definitely left a lot to be desired.
First off, a hot tub should be hot, right? And in the winter, after a long day out on the slopes, soaking in a hot tub feels so nice. Soaking in a tub of tepid water - not so nice. The first night the hot tub was fairly hot, though certainly not as hot as a normal hot tub. The second night, the hot tub was the temperature of a regular swimming pool and those who went in the swimming pool said the pool water was really cold. We asked the people at the front desk to turn up the temperature of the hot tub a couple of times - but either they never did or it wasn't working. They told us that the reason it wasn't hot was that there were too many people in it. But that definitely wasn't the actual reason, because the night before we'd had even more people in it, and it had been warmer. Also, the water coming out of the jets was colder than the water in the tub.
Second - and really disturbing - was that we spoke to several other guests who'd also booked through Living Social deals who were told that the rooms they'd booked were not available when they checked in, and that they'd need to upgrade to more expensive rooms. Even though it was the hotel's fault, the guests were charged the upgrade fee of around $50 a night! Had it been me, I'd have thrown a royal hissy fit! These people were apparently more patient than yours truly and paid the charges - though complained a bit and were given $5.00 off parking per day. When we checked out, the front desk clerk said "oh, I see you have a room upgrade charge" I immediately told her that that was not the case and she took the charge off. That would have been bogus anyway, because we stayed in a studio, which is the smallest room in the place, so there's no way we were upgraded!
Finally, we were charged for an extra day of parking, which we didn't realize until we were in the car on the way home. I called the next day and they were very nice and refunded the charge right away.
I will say that the shuttle driver was super nice and friendly.
