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Niagara Falls, ON L2G
(289) 292-0000
3 reviews for Sterling Inn and Spa
All Reviews
Stayed here the first weekend of May.
Accommodations were terrific, very contemporary design and spacious. Rooms were clean.
Service was attentive, friendly and eager to help. They lent us an umbrella when we asked if there were any stores nearby where we could purchase one.
The hotel is off the main drag, but it's just a block away. Plus, there are two Baskin Robbins on the way!
I would recommend one of their packages, which can be purchased online. Our two night stay would have been around $385. With the 'escape' pkg, we got breakfast each morning, plus an amazing dinner at AG, the hotel restaurant, for $425.
If you don't need a view of the falls, you can't go wrong with Sterling Inn and Spa.
Stayed at the Sterling Inn & Spa for 3 nights while visiting the Niagara Falls area late in the tourism season (Late October). The price was great during this time of year ($115CAD pre-tax) - one of the best lodging deals I've ever come across.
This is an absolutely incredible boutique hotel with the most comfortable modern rooms with all essential amenities at your fingertips. We took full advantage of the:
-Very comfy king-sized bed
-Fireplace!
-Jacuzzi bathtub in very large bathroom
-Large flat-screen wall-mounted television
-Long hallway from entryway to room cuts out noise
-Massage service
-etc., etc....
The only thing really lacking is a view, since it's not in the best-looking area of town, but you won't care because you'll be so comfortable in your room. The story I heard is that Sterling is an old dairy that was converted into a hotel. I didn't hear any ghosts mooing in the middle of the night though. The rooms are very quiet, due to their long entryways and thick walls.
The service is also top-notch. We utilized the concierge and he was extremely friendly and prompt. He booked us on some tours and provided us with free wine-tasting vouchers for several of the wineries in the area. In all, these vouchers saved us $40+. The staff is also prompt with providing a breakfast service each morning at your requested time.
With that being said, I'd be interested to know if service could still keep up the pace if the hotel were busier. There definitely was a lot of vacancy when we were staying here, which can lead to some more personal attention.
The restaurant on the bottom floor of the hotel, AG, is also a great spot to grab a romantic dinner consisting of regional ingredients.
I'd gladly stay here again. In fact, I wish that everywhere I traveled had a hotel this comfortable, clean and relaxing. Definitely recommended for a romantic getaway or trip to the Niagara Falls region.
If you plan to stay in Niagara Falls for either a honeymoon or special romantic trip, first off, consider staying in Niagara on the lake instead. If you really insist on staying in Niagara Falls (a big difference, believe me) stay here! Sterling markets itself as the only Boutique Hotel in town. Sure, it's independent. Does that make it boutique? Service was so-so. I had trouble getting somone to answer the phone when I needed to change my reservation. Finally, I sent an email that was received and confirmed the new dates. The "kitsch" factor that all Niagara hotels must have is present at Sterling, too. There is breakfast in bed! I really enjoyed this, actually. Promptly at the designated 15 minute interval that I chose, there was a knock at the door with our special vegetarian verstion (no ham) meal. Yogurt with granola, croissants, cheese, coffee and juice. It was a complete meal. We watched TV in the big, comfy, albeit hard bed. The other feature is that some rooms come with jacuzzi. (in room?) We ended up with a 'steam shower' room instead. We didn't get a chance to enjoy that. Our room also had a large terrace. Pity the view is the parking lot of a strip behind the big, tacky street in Niagara Falls.
Overall, I would recommend this, though the price is in the $200 range.

