Spirit Ridge Resort & Spa
Category: Event Planning & Services Hotels Hotels & Travel Hotels Hotels [Edit]
1200 Rancher Creek RoadKelowna, BC V0H
(250) 495-8007
- Price Range:
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$$
- Accepts Credit Cards:
- Yes
- Wi-Fi:
- Free
7 reviews for Spirit Ridge Resort & Spa
7 reviews in English
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Review from Briar G.
Toronto, ON
7/7/2011
My first time in Osoyoos, and what a great time it was!
We really wanted a getaway where the family (and dog!) could spend some time together, and kick back. Spirit Ridge was the perfect getaway for such occasion - we had a 2 bed 2 bath with a fully stocked kitchen & (electric) bbq on deck which made for great nights full of cooking & laughter.
Our place over-looked the golf course where we could comment & watch the players (mostly) struggle, and sometimes succeed! We did not try any of the restaurants or spa facilities - most of the time was spent at the pool (yay there is a nice quiet pool alternative away from the kiddy's!) and playing ping pong.
The staff were all very friendly & helpful. We had an issue with our air conditioning and they continually apologized & were quick to respond and repair. The cultural center was really great & well designed. We also enjoyed the horse back riding found just down the pathway - into the rattle snake sanctuary! Views were amazing on this ride.
I definitely recommend this for a family getaway or some R&R. We also got the mid-week rate which made it really affordable for 5 people (+a dog!). There were some great wineries not too far away as well which just added to the activity list.
I would definitely return! -
Review from angela k.
Toronto, ON
9/3/2011
This resort, while nice, is still working out a few kinks. If it wasn't for the poor service, they would have earned 5 stars.
Nice, well-appointed rooms. Two full bathrooms in our suite and a fully outfitted kitchen and BBQ (not that we used any of it). Two large pools - one for adults only. Two fitness rooms (only one was fully outfitted, the other was severely lacking). A little cafe style restaurant with some essentials (like ice cream, lattes and shampoo). One full service restaurant that was expensive with delicious food but HORRIBLE service. The golf course is also very nice for the price tag ($33 for 9 holes) and is comparable to courses that charge twice as much.
Now the bad:
- Upon checkin, they tried to give us a room with two kings and a pull out couch. Our reservation had a king and two queens in the second bedroom. At first, they refused to fix it (or even look at our reservation confirmation that we printed out). The woman at the front desk was downright snotty and rude. The manager who came to the desk barely spoke to us and spoke to the rude woman who repeated most of what the manager had just said within ear shot.
- On our first day, we were out on our balcony, with the privacy sign on the front door. A maintenance man suddenly appeared at the door from our suite to the balcony with a filter for the AC. First, the filter he removed looked clean. Second, he didn't apologize. Third, I don't really care. In another circumstance that could have been horribly intrusive (like if I, a woman, had been there alone and a strange man stepped on to my balcony or I had been coming out of the shower).
The only note of caution I'll give overall, the prices for food and coffee and all that is a little steep and not quite justifiably so. But overall, very pleasant stay. -
Review from Joyce P.
Vancouver, BC
9/1/2010 1 Check-in Here
Just had an amazing two days in this resort, winery, native cultural centre.
Oosoyoos is a small town and there aren't alot of pretty looking places to stay, Spirit Ridge provided a wonderful little getaway for the my weekend. It's a large resort with time share options situated in the desert. The resort included two pools and hot tubs, waterslide, NKmip winery (the only native owned winery in N. America), it's own beachfront, a golf course, a RV camp and a few restaurants ranging from fine dining to beach shack.
We got the one bedroom suite which when we booked was only $10 more than the regular one bedroom. All the rooms included a full kitchen and a bbq, very handy considering most of the food in Oosoyoos was horrible, aside from fancy winery dining.
The first night we just bbqed and ate on the vineyard facing deck and hung out in the pool with just breathtaking views of the lake and the vineyard. The next day we wandered down to the beach and rented a kayak for $30 for a half day. Hung out in the beautiful sunshine, paddled back to the beach shack from a quick beer and back out again to the lake.
This morning we visited the desert cultural centre. The admission was $12 and for Spirit Ridge stayers, an extra 15% off. Included with the admission was a beautiful desert trails. I thought it was well worth the money, the staff was wonderful and helpful, this lady even brought out a snake for the ppl to hold.
The only iffy part of the stay was our $2 DVD rental. We were told upon check in that there were DVDs available to borrow and was charged $2 for it at checkout. Not a huge amount but it was the principle of it. Another sad thing was a frog came in the hot tub this morning and died on us. Very disturbing image of Kermit being swirled around by 40C chlorinated water. RIP =(
All in all, I had a wonderful experience at the Spirit Ridge and would go back in a heartbeat. -
Review from alison t.
Mission, BC
I have coordinated conferences for work here twice. The staff were super helpful. Our guests came back with good feedback. Headache free experience, administratively effortless. I like to support first nations business so the decision to stay here was easy.
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Review from LINDA R.
3/1/2009
Where 2 begin?! Restaurant is very expensive, breakfast has weird selections, (eggo waffles for $12?!) tea came in a press with enough tea leaves for 8 pots - yuck.
We had a room which only had a view directly onto the full new & entire phase 2 full of constant construction. The crews begin at sunrise, and so does the noise! Then at sunset they TEAR out in their 4x4's like a drag race circuit.
Checking out was a NIGHTMARE. The "duty manager" Tina was completely rude, utterly snotty, totally discourteous, ill-mannered, disrespectful & impolite. We were quoted $215 for the room WITH $100 food/spa voucher. We were charged $345 for the room AND all our food charges PLUS a further $100!! Over $1K for what was suppose to be $430.
Be very careful with your bill - they refuse to break it down with all the charges, taxes & hidden amounts. Every question we had was dealt with a disgusting & rude remark, no eye contact (like we were undesirables) and she walked away from us in mid-sentence 3 times AND would help anyone else that appeared, even when we were in mid-sentence. The rooms are nice but totally not worth the prices considering no views, the construction, & noise. Even 'if' we had a lake view, I would never stayed for $345/night.
(BTW- when we arrived, hotel DID NOT EVEN HAVE OUR RESERVATION! should have been our 1st clue to leave immediately~!) -
Review from John M.
7/5/2011
A wonderful spot with great staff and amenities, a nice Executive 9 Golf Course, two pools (one adult) a SPA, Desert Centre, and a number of restaurants. Wish we could have been there longer to take advantage of more of the options. We were up from Houston Texas, visiting our Vancouverite daughter who surprised and joined us for a great two days in the region. The Spirit Ridge property is gorgeous when we arrive we were greeted with a nice glass of Pinot Noir while we checked in and Deryk gave us a full run down on the facilities. We settled into our lovely suite overlooking the first hole of the course with the spectacular, ever changing hillside as the panoramic backdrop. The suite was meticulous. Off we went for a stroll and tasting at NK'MIP and then a nice glass of wine on the deck overlooking the vineyard. Then a nice walk through the vineyard to the lake. We scoped out the pools and wished we had a couple more days but our goal this trip was visiting Wineries. I was however, impressed with all the facilities and programs for kids, stables, helicopter and more. We will definitely be back. To top it all off we were checking out on July 4 and Deryk made a point of sending us off with red, white and blue cupcakes... what a touch
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Review from Philip P.
9/28/2010
Stayed for 5 nights during the Ironman Canada event in August. Facing a challenge of finding last minute accommodations prior to the race, we discovered Spirit Ridge on Expedia, and we couldn't have been happier. Got a great rate (and I mean really great), and they upgraded us to a two-bedroom suite upon arrival with a large balcony, full kitchen and washer/dryer. All the staff were extremely helpful. Can't offer too much information about the private beach area, the restaurants, or the winery because we spent most of our time dealing with race preparation in Penticton. However, we found the resort very relaxing and a nice antidote to the craziness of the Ironman. We extended our stay an additional day to enjoy the area and were not disappointed. I only give the resort 4/5 stars because of two facts. First, the rooms are spacious and comfortable, but the furnishings are kinda cookie-cutter (think Ikea, not Four Seasons). Second, the golf course leaves a lot to be desired. Very short, only nine holes, no bunkers, and not very challenging for a better golfer. That said, the course would be perfect for a family outing.
