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10 reviews for Sheraton Parkway Toronto North Hotel & Suites
10 reviews in English
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Review from Darren L.
Scarborough, ON
*REVIEW FOR EVENT SPACE ONLY*
The staff were very helpful and quick to please. My friends don't eat beef and they were more than happy to change them over to chicken. The place itself is very open and the lighting is very good. If you are planning an even for 300-450 people, they have the perfect place. -
Review from Jani B.
It's an ok place. I wouldn't send my friends there unless there was no other spot open. We had King room with french doors. It was a small room, and the bed was super wobbly - a tiny twitch of the finger would jiggle the other person, which made for uncomfortable sleeping. The bathroom was dated, as were most of the fixtures, and the room itself was oddly shaped with a tiny, long thin sitting room.
Room service food: Service was pleasant. Food was bland.
Restaurant: Service was pleasant. Again, food was bland.
Starbucks: Nice service. Their Sbux card machine was broken once while we were there.
Gift shop: They were nice and so sweet to let us basically wipe out their entire stock of bottled water.
Front desk: Decent and mostly nice.
Overall, I give it a solid: "meh." -
Review from KAT N.
We had a suite and it still was pretty cramped. The pull out sofa bed was disgusting and uncomfortable. The queen size bed, which was crammed in a smaller room than the washroom. The washroom was cheesy with outdated fixtures. The carpet floor looked disgusting, I can't imagine taking my shoes off. I'm very disappointed with this supposed 5 star hotel.
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Review from Nick D.
*REVIEW FOR EVENT SPACE ONLY*
We recently attended a family event here which went over very well and our entire family had a load of fun!
As far as facilities, the main lobby and event space is so spread out. If you park in the garage, it's a good long walk to the lobby. But, at least they don't charge for parking! Their lobby area looks like it was recently renovated as it's quite modern looking. I love that they had an actual Starbucks in the lobby. Sure, the prices were inflated by about 10% but they accepted Starbucks cards, however, no Starbucks points are rewarded.
The actual event space had an expansive foyer area, which is ideal for a pre-reception, however, if you're in the ballroom closest to the lobby, attendees of other events have to walk through your foyer to get to their event. The ballroom was looking quite dated as the carpets were dull and the lighting was very old school.
During the event, the banquet staff I encountered were all friendly, especially the bartender, as he never got tired of seeing my face, um, seven times. :) The evening's dinner was a buffet which was well presented and quite delicious! Later in the evening, there was coffee service, dessert and chocolate fountain setup in the foyer area, definitely a nice touch.
Again, as we didn't stay here, I can't say anything about the guest rooms but, overall, we had a great time with the family, which is all that really matters. -
Review from Tatiana L.
Scarborough, ON
*REVIEW FOR EVENT SPACE ONLY*
Good service, a lot of food. Desserts are the best! -
Review from Jennifer K.
Markham, ON
Sheraton Parkway Toronto North Hotel & Suites is an A-OK in term of the location and facilities...
It is right next to 404 so you can get to downtown quite fast and if you not driving, there are tons of restaurants: Both franchise and Asian within walking distance.
The hotel itself is quite dated in decorations. It has done a minor face-lift but something is lacking compare to the newer hotels in the area.
The one thing I will really advice against not to stay at this hotel because there are always some sort of conferences or trade shows going on.. I am talking about weekly bases!! When there are functions, this place is jammed packed by non overnight guests and the lobby and everywhere can be just like a zoo....
If you want a leisure or romantic weekend getaway, stay clear... but if you come to Richmond Hill for a Chinese food eating feast weekend? This is the place to be! -
Review from Bruce B.
Nothing here to write home about. A bit on the tired side with older bathroom fixtures and furnishings that make you wonder why a swap meet had enough old sticks to furnish an entire hotel.
On the plus side, mini fridge in the room without the " you touch, you buy" load of stuff so you can stick your own things in.
There is a Starbucks in the lobby (where isn't there a Starbucks these days?) but venture out into the lot and visit Tim Hortons.
This area seems to a china suburbia. Decent place to drop your head to the pillow for the night but nothing more. -
Review from Rana L.
We thought about having our wedding reception here. Booking the appointment with Polina was very easy. She was so efficient with communication & knowledgeable with a lot of details explaining things to us re: breakdown of costs, wine, etc. We learned a lot from Polina as she made sure we were crystal clear on everything. Sheraton should be lucky they have her.
They've renovated the lobby since I last saw it in 2004. But still not very impressive ...as other areas such as the conference rooms seem to be untouched. I think they need to do smth about the ballroom though as it does look a bit dated and dark (I think it's the wallpaper). If we went w/ Sheraton not even uplighting will help. The cocktail reception space was massive. If they renovated the ballroom, get rid of the dark floral wallpaper & made it a little brighter... I'm sure ppl will be flocking over.
The price of food was as expected. You even get a free wedding cake from them! I recognized the cake dummys from George's Tastees (Steeles/Don Mills). Chinese food at Sheraton is catered by Rovey Banquet Services, one of the few and better Chinese caterers in the city. i give Polina a 5 star but Sheraton Parkway a 3 star -
Review from David P.
Fraying around the edges (e.g., wallpaper, air condition system), but overall a decent place to hang your hat for a night or two.
Rooms rather large with all the standard amenities. Lobby bar area nicely appointed with free Wi-Fi to sync up my iPhone (as data roaming charges too expense to use while out and about). Starbucks also in the lobby for grabbing breakfast on the go.
Staff was extremely helpful and accommodating of my food snobbery in search of one decent meal while visiting the area on quick business trip.
Fitness center is barely the size of a broom closet. Access to the nearby Parkway Athletic Club helps a bit but it's no great shakes either. The weights and cardo area is cramped. The whole place could use a fresh coat of paint for starters. -
Review from Jenny T.
Booked this hotel thinking it would be a nice "getaway" from Toronto without having to go as far as Niagara Falls for it to be a getaway. The location is good if you have a car, parking is easy and there are many places to go for entertainment, movies, bubble tea shops, restaurants that are all within a 5 minute drive.
I picked this hotel because they were the few that had a "jacuzzi" suite. My advice if you want a jacuzzi suite is to go to Niagara Falls because I was disappointed to see that the jacuzzi was simply a regular tub with jacuzzi nozzle heads that spray water. As far as I can tell, everything looks clean. They could benefit by getting new towels/bath robes because they feel like sand paper.
The service was below average, I was slightly worried when the customer service rep. said my credit card was declined but found out later that my card was fine and that they just entered in the numbers wrong - that threw me off a bit. Then we were unsure how much was charged on the card and when we came back to inquire the other rep went into a LONG explanation about how the hold deposits work. Overall, it was nice to getaway from home, but I should have taken the extra trip to Niagara Falls.
