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Sas Cupcakes
- Hours:
Mon-Thu 10 am - 8 pm
Fri-Sat 10 am - 9 pm
Sun 11 am - 6 pm
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- Wheelchair Accessible:
- Yes
23 reviews for Sas Cupcakes
23 reviews in English
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Review from Dawn C.
Charlotte, NC
5/19/2012
So I stopped in very unexpectedly. My son saw the sign and said he wanted to go in to ask if they were on Cupcake Wars( they were asked but declined?) While there we had to try the cupcakes and get some for my dinner guests I was having over that evening. I defininately would NOT call this place a Bakery. It's more like space at Black Lion with a license to sell food. The cupcake flavors were a little disappointing but they did have about 10/12 flavors to choose from. Nothing that really knocked my socks off but they were very pretty to look at. I had the Banana and my son had the Triple Chocolate. The cake itself was moist with a good banana flavor but the icing ratio was to much icing and too little cake. The icing was also overly sweet. My son's cupcake was over the top rich almost inedible. My son couldn't even finish it. What kid doesnt finish their cupcakes? The price of the cakes were very expensive for what you got. I would compare the cake quality to that of a box mix.. Definitely not worth the $$. $32 for 1 dozen. WTH?
I will give them kudos for service. The girls behind the counter were very nice! Greeted us as we were walking in the door. They had great energy and seemed to really enjoy their jobs. What a refreshing experience.
Not sure I will go back. Maybe for their $2 cupcake Tuesdays. -
Review from Michael S.
Charlotte, NC
4/22/2012 1 Check-in Here
To start with, I've never had a cupcake that I regret, so I may be a bit biased.
Now to the important bits...as others have said, the decor here is not for the faint of heart, it's a cross between Hello Kitty and Disney World, but it's a good fit for what they're going for here. I've been to plenty of other cupcakeries that go for the sleek aesthetic, and I haven't found that either style is a good predictor of taste or quality.
On to the matter at hand, the confections. There were about 6-5 flavors on hand when I went in, none that really screamed at me, but I knew I would at least try the Red Velvet since that's my go to, and after much deliberation, I picked the Chocolate Chip Cookie as the second. I was there at the very end of the day, so I was actually prepared to find the cake to be a little dry, but I was pleasantly surprised to find them moist and full of flavor. The chocolate chips weren't well dispersed in the cake, they had settled in the bottom which was a little annoying, but I got by. Now, for the key element with all cupcakes, the icing. I know that people fall on either side of the debate about icing amount, but I prefer less than more. And here, I had an odd experience. The RV had the perfect amount of icing, while the CC was struggling to stay upright under the weight of all that icing. The taste was pretty good, but just to overwhelming for the amount of cake.
All in all a nice experience, as others have said, a little pricey, but I don't mind paying a little more to keep places open if they're good. We'll be back for more in the future, maybe sooner rather than later since they were kind enough to give me a coupon for a free cupcake to celebrate their 5 year anniversary! -
Review from Rod O.
Charlotte, NC
11/7/2011 2 photos
Chocolate Cake and Vanilla Icing! These are better than most. The flavor selection was less than what I expected. This Icing is rich, RICH, welcome to the I LOVE Butter, nouveau riche, RICH! ! !
As far as the service, it was either very good or over-the-top! I'll go with Butter Cream Icing sweet. Two girls and one guy were friendly and helpful offering a bowl if I wanted to eat there or box it for me to go. How about a funnel and a fork!Listed in: Baked Sweet, Cupcakes
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Review from Tiffany N.
Denver, CO
7/6/2011 4 photos
Sas definitely fell short of my expectations. When you walk in, the decor definitely overtakes you--I would feel bad for anyone tripping because it's funky, happy and candy inspired land all wrapped into one. They have quite a number of cupcake flavors-your traditional vanilla and chocolate along side trendy ones such as margarita, cookies n cream, s'mores, creamsicle, etc.
I got my cupcake to go.....and they served it in a bag. WTF? Who serves a cupcake in a bag when they readily have their cute pink boxes sitting right there? Maybe they weren't happy with me because I used the Citipass book coupon for a free cupcake so I got it for free? As if that weren't a cupcake faux pas, when I tried the S'mores cupcake it was pretty bad. So bad that I only finished half of it because it was so dry. This coming from a girl who has a credo no cupcake left behind.
I would definitely pass on Sas.Listed in: Citipass Love
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Review from Renee C.
Charlotte, NC
3/12/2012 1 photo
Almost $4.00 for a cupcake can be a bit steep but for an occasional guilty pleasure they are so worth it. I'm sure that cost aside if there was a location closer to my neck of the woods I'd probably go more often....The red velvet was rich and the frosting was delicious (some places add a bit too much cream cheese) and the peanut butter cupcake (yummm)... However, the associates in short shorts remind me that youth is wasted on the young (lol)..
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Review from Brian F.
1/15/2012
I tried Sas for the first time after seeing it 1000x. The cupcakes were good. We got one triple chocolate and one Kahlua. They were moist and flavorful. Most cupcakes shops I have been to pretty much stick to cupcakes, but this place also doubles as a bulk candy store and triples as a prissy gift store. The profit margin isn't too high on cupcakes, so I can understand that. However, if I go back, it will definitely be for the cupcakes. I'd say they are almost as good as Cupcrazed, but not quite, plus the cakes seemed to be slightly smaller.
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Review from Micki K.
Charlotte, NC
7/11/2011
It was only okay. I had both the Vanilla/Vanilla and a Triple Chocolate.
The vanilla cupcake could have used more vanilla. The cupcake tasted like it came from a pre-made mix and was made yesterday. Boring. The icing, while there was plenty of it was not too bad, but it needed more vanilla.
The Triple Chocolate was onkay as well. The cupcake once again tasted like it came from a premade mix, and was made a day or two ago. The ganache and mousse (?) filling were very good. I will also say that the chocolate buttercream on top was far better than some of the other cupcake places in town.
Over all though it was only sort of okay. -
Review from Catherine N.
Fort Mill, SC
5/18/2011
Well, I didn't even realize this place was here, but since I test every cupcake place, I saw it and figured I'd give it a shot.
The positive: the place is super cute and colorful and the staff was extremely nice and helpful! They even had samples of the icings to taste if you couldn't make up your mind. We happened to go in on a Tuesday and they had $2 Tuesdays, so we got them for $2 and then saved by getting 1/2 dozen...so for that price I'd say it was very reasonable. The boxes were some of the nicest that I have seen in my cupcake adventures!!
The cupcakes themselves: I thought the cupcake was pretty good and moist...still doesn't top Sprinkles, thought. The thing I did not like (some may like this part, but not me) was that the icing was piled on so high and was about as tall as the cupcake itself. I scrapped about 2/3 of it off. Probably why Sprinkles cupcakes are still the best I've ever had....and they don't pile up their frosting. SAS frosting was good buttercream, but just way way way too much....tone it down and I'd give up another star.
Still not a bad place overall! -
Review from Laura T.
6/20/2010
If I were to guess the type of customer that would love this place, I'd be sure to peg a stay at home mom with a few girls under 8 that wear rain boots with their tutu. Sales people. People who have cleaning ladies, pool boys and landscaping services. Perhaps even a tall skinny guy clad in a short fur coat walking a really tiny dog. 65 year old grandmothers who do yoga and hate to bake. And of course, anyone who loves a cupcake.
Its a foofy place inside, don't be surprised. Almost the epitomy of what some might think a specialty cupcake shop should be. Glass candy jars loaded with colorful sugar bits, brightly colored large rope suckers, pop rocks, fun dip, chewy and gummy candy alike.... if it causes cavities, you'll find it here.
Along with rows and rows of cupcakes.
My sales girl was very enthusiastic, informtaive and extremely knowledgeable of the company, the owners, the products and anything else I managed to think to ask while I watched her box up 30 cupcakes. Gorgeous brown and pink boxes with matching stickers were carried to my car - perfectly prepared for my presentations that afternoon.
What I appreciated most was the way in which she asked - or specifically didn't - about bringing my cupcakes to the car. Every other sales person has asked if I wanted their help. She didn't ask; she assumed the responsibility of bringing them to my car. While this is such a small point to make, it has resonated with me since then.
I found the cupcakes to be satisfying. Nothing over the top, nothing which disappointed either. On customer service alone, I would come back.Listed in: Cupcake Craziness
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Review from Susan F.
Waxhaw, NC
4/8/2011
I went to SAS Cupcakes to of course get some up cakes and candy. My friend came from out of town and I wanted to take her here. When we entered the shop the two girls there made eye contact with us and didn't say a word. We walked up to the counter to order and they just stared us down and didn't say a thing to us.
By far the worst experience I've had anywhere. I will never again come into this shop. -
Review from Tonya P.
Charlotte, NC
10/11/2009 9 photos
One of my friends showed up at my work today with a pink box. Who doesn't like a bakery box handed to them? That box was loaded with cupcakes, chocolate peanut butter, red velvet and cinnamon toast. I only tried the peanut butter today, but the cupcake was fresh. The icing was delish. I cannot wait to go to the actual store. I can see we are headed into a beautiful relationship.
Part II
I was on that side of town yesterday and actually visited the store front. It is like a mecca, walking in there. Great place to take kids. There is a wall of candy and a sprinkle topping bar for kids to decorate their cupcakes. Great idea. The cupcake flavors are fabulous, they offered vanilla and chocolate cupcakes with all kinds of flavored icings, vanilla, chocolate, bailey's irish creme, frangelica, strawberry, peanut butter and coconut. Basically bad news bears if you are trying to cut out fat. -
Review from Megan B.
Weddington, NC
11/16/2009
If you love good quality icing this is the place for you. The icing as about as big as the cake. I am on a diet :( so my 2 daughters got the chocolate/chocolate cupcake. One had a little purple flower and the other some sprinkles and piece of a chocolate candy cane. It was flavorful. The cake is dense but yummy. I heard a few customers asking for red velvet but they were out and the customers seemed pretty disappointed at that. The kids loved the various sprinkles for their cupcakes. The icing was heavenly - I allowed myself to eat some and then some more... I didn't think the price was bad. I think it was 5 and some change for 2 cupcakes. We'll definitely be back!!!
Part 2 - They serve milk there. Unfortunately, there is no sign for that. I had to ask. I do suggest they put some kid of sign indicating that they sell milk or possibly other beverages. -
Review from Terrilynn C.
Charlotte, NC
3/5/2011
The cupcakes are divine!!! Love the extra toppings available. The bakery makes me feel like a kid again!
Listed in: Best Cupcakes
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Review from Arian A.
4/15/2010
I got a coupon in the mail for a free cupcake so I decided to go in and redeem it. The cupcake selection, to say the least, was a big disappointment (C'mon, a store dedicated to cupcakes and all you got for me to chose from was 5 different ones!). I came in wanting red velvet and left with chocolate/vanilla icing. When I took a bite of it, the frosting fell off the cupcake in one piece and the cupcake tasted stale...definitely not worth the 3 dollars I would have paid for it had it not been for the coupon. Will not be returning.
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Review from Amanda G.
Charlotte, NC
8/9/2010
I've tried this place twice now and I'm just not impressed. The frosting on the cupcakes is WAY too sweet, which made me a little sick. I also don't think the flavors are strong enough for the specialty ones. The lemon should taste like lemon, and when I have to ask someone what a fuzzy navel tastes like...you know its not noticeable. The cakes is dry. You all get the point. Go to Decadent Designs for the perfect Red Velvet cupcake.
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Review from Denise E.
Charlotte, NC
3/19/2010
I actually went into the store and bought a raspberry cupcake. This was the WORST cupcake I have ever had. It was even worse than the vegetarian cupcake I once tried. The cake is way too dry and crumbly. Also, the cake taste is very bland. I don't know if the batch they had to sell was a day or two old, but it was very, very dry. The icing is also bad. There is a sweet taste but no flavor whatsoever. It was not a good 'cupcake' experience. I love cupcakes and have tried many bakeries. This is the worst by far in the Charlotte area.
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Review from Winston C.
Palm Beach, FL
4/25/2010
Really?! $3 for a day old cupcake? No thanks- you are better off with a Zinger (the sophisticated Twinkie)!
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Review from Kari C.
Charlotte, NC
7/12/2011
SAS cupcakes are nothing to write home about. I have def. had better cupcakes before and they were actually less expensive! Sprinkles cupcakes is by far the best cupcake I have ever had. SAS has some work to be done to make their cupcake worth the amount that they charge. Their cake is often dry and the icing is too sweet. Everyone has different likes when it comes to cupcakes but I personally like a more moist cake with a icing that has just enough sweet to it.
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Review from Amanda O.
Charlotte, NC
8/7/2011
I love their cupcakes...by far the best frosting and I love that little shop. So clever and so happy they came to Charlotte!!!
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Review from Tracy B.
Charlotte, NC
3/23/2010
I agree with the others who said that the cupcakes were dry and bland. I love cupcakes and have eaten my fair share. I was so excited to find another cupcake shop in Charlotte, but unfortunately it just isn't all that great. The cupcakes look good, but the cake was pretty dry and the frosting was dry as well. I think they would probably taste better fresh out of the oven, but they tasted like they had been sitting out all day. Another thing I didn't like was that the strawberry or raspberry cupcakes just had flavored frosting, not strawberry or raspberry flavored cake as well. The staff was super-friendly, and I really wanted to love these cupcakes. If you are looking for a great cupcake in Charlotte, head to Polka Dot Bake Shop instead!
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Review from Jamie K.
Matthews, NC
11/19/2009
nom nom nom!!! I've had 3 of these delish cupcakes! The best and first I tired was the pumpkin/cream cheese which is a seasonal flavor. On my next visit I ordered the white chocolate pretzel cupcake. It was good, but not as good as the previous pumpkin cupcake! Me and the hubbs split a lemon/raspberry cupcake, it was rather delish too. I hope to be lucky enough to try one of the red velvet cupcakes one day, they were sold out both times I visited! Grr! The staff is super friendly and helpful! This is a must visit shop!
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Review from crystal f.
Pineville, NC
12/28/2010
These cupcakes are so flavorful and sweet. I bought a few at Halloween and freinds were coming over and one freind is not a sweet eater at all. She ate the kahula cupcake and loved it, that was a true test of these cupcakes. The sweet potatoe and pumpkin cupcakes were out of this world, if you love a sweet potatoe pie or pumkin pie this cupcake is for you. Now I will say there is enough icing on these for a good sugar rush. Now here is a trick someone told me to do was cut the cake part inhalf, than take half the icing and do cake, icing, cake , icing lol It was very good, I've taken these to the nieghbors kid and he is on my front porch before I put the phone down to tell his mother I have a SAS cupcake for him. I think Its a great place to go for a little girls birthday party, I"m 41 I wanna cupcake party in there with the pink princess hat on lol Try the Triple Chocolate with the granche you'll never buy another grocery store cupcake in your life :)
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Review from J J.
Kirkland, WA
11/25/2009
Worst shipping experience of my life! I cannot talk about the quality/flavor of the cupcakes themselves mostly because they never showed up! I purchased cupcakes through the site to be shipped for a birthday party. I paid hefty for 2 day shipping and placed the order 2 weeks in advance to make sure they arrived in time for the birthday. The day of the party...no cupcakes! How humiliating to have no cake at a birthday! Not to mention the costs associated with the whole mess. I called sas and was greated by a friendly staffer who took my information and told me the owner would call me back. The next day still no call so I called them back. I get the same girl on the other end, who says that the owner emailed me. HOW RUDE! You can't even call me. I check my email and don't see the response (who knows if she ever really sent it) and I call back to see what the email said. I guess their site says "ship date" and not "delivery date"- so when I put in the date I was expecting to get the cupcakes I was actually placing an order for them to leave their store that day. How confussing! So it's the customers responsibility to know how long it takes for them to make the cupcakes and ship them out, and to take that into account when placing an order for them and wanting them on a certain date. I am not sure how this is even possible given this is their business, not mine. How am I supposed to know this as a customer? Not to mention the additional shipping I paid and how long before the need date I placed the order. Long story short, I never got to talk to the owner who relayed all of her information through the friendly staffer. The owner can't even personally contact upset costumers which led me no choice but to contact my credit card to file a dispute. Never again! Happy closure Sas.
