Saks OFF 5TH

Sak's Off 5th is not a destination for me; I never make a trip specifically here, but if I am at Bridgeport Village, I will do a walk through to see what is available in the designer handbag and sunglass area.

They always have a large and varied selection of designer handbags at all price points and colors beside black! Over the years I have bought Rebecca Minkoff bags for under $100 or a much coveted Valentino for 3 bills. Wanting an updated version of the "fanny pack" now transformed into a waist bag, I found a beautiful black leather waist bag by Frye for $45. It's great for concerts, basketball games, any place where you don't want to worry about a carrying a handbag but need a place for your keys and phone. My friends laughed at me for buying it, but now they are jealous and wish they had grabbed one while they were there!

Sak's Off 5th also has hundreds of designer sunglasses, literally, at reduced prices; many at half the retail price. Over the years I have bought several very stylish pairs - Dolce & Gabbana, Prada, Balmain to name a few.

Since I love jewelry and accessories, I always cruises through these small departments. The jewelry is expensive, even with the markdowns, and I have yet to buy anything. The accessories - scarves, hats, sunhats, shawls - are limited in variety and quantity, but you can find nice items at really good prices. Just yesterday I bought a Missoni scarf in all shades of blues and purples on black, in their signature zig zag print. Its stunning and for $70, it was a third of the retail price. Happy Valentine's to me!

I've tried to shop in the clothing area but it is too much work! The way its organized just makes shopping for clothes a chore so I skip this area.

The sales reps always let me browse on my own, which is my preference. Some shoppers want to be greeted and asked if they need help. Not me! I'm here to peruse the aisles, see if anything catches my eye, and be on my way. If I need or want assistance, I ask. No issues at all if they don't initiate an interaction.

Brutally sad excuse of a store. Shelves were bare and nothing of value was there. All clearance items. Very sad experience.

Great place to dig for some designer finds. I avoid the racks of new merchandise, and try to find the designer racks from the regular Saks store.

Deplorable store manager named Angela! This Saks Off 5th location at Bridgeport Village used to be one of "my top 5 favorite places to shop" in my local area. I have enjoyed shopping there for years and always enjoyed the quality of merchandise, good prices and pleasant employees. However, today I experienced an unpleasant treatment from one of the managers named Angela, who I have never encountered before. At first, I was delighted to discover that the store had a one-day "$19.99 final sale" on certain clearance shoes. Sounds good, right? Well, not really! Apparently even though some shoes had $19.99 red stickers, they still rang up at a higher price at register. Unfortunately, this is what happened to me. And when the sales associate asked the manger if she could adjust the price she said "NO! I'm not going to because customers are always switching price stickers." (Sometimes it's not only what is said, but how it is said. It felt so uncomfortable!) When I asked very politely, "what exactly are you saying?" She looked at me and said, "Well, I'm not saying you did, but it happens all the time where customers switch." My authentic response was, "Ok, let's go look at your security footage together; you have cameras at every angle throughout this store. You will see that these boots are exactly how I picked them up. And they have not only one, but 3 red stickers for the same price, $19.99, which makes it more evident that it was mistakenly "mis-priced" by the store & not some customer trying to save a few dollars!" At this point any decent & efficient manger would try to come up with an effective solution, or simply apologized on the store's behalf for the mis-labeling. But sadly, not, this "manager." She stoically said, "We don't have to honor it & I'm not doing it!" Then, I simply said, "OK, I am going to contact the corporate office to see what their policy is." She completely ignored me and walked away. Unbelievable! What a rude, cold and terrible store representative. The experience was so upsetting, that I went outside and called the Corporate Office from my car the parking lot. The Customer Service Rep on the line was very kind, understanding & professional; and apologized on behalf of Saks Off 5th & the store manager Angela; and I was able to purchase the shoe online for the store's stickered price. This low 1-Star review is for my experience in the Sak's Off 5th, Tigard, OR location only. The tacky behavior of the manager Angela was truly despicable to me. However, if I could give their online representatives a perfect 10-Stars, I would. As long as that manger is at that Tigard, OR location, I will do my shopping on-line instead.

Love this place a lot. The atmosphere in whole village is just wow... moreover they have sale and price is incredible u can buy whatever you want from socks to luggage couples of take away restaurants and P.F. Chang's I was surprised when they made me a discount for no reason recommended!

I really want to say good things about this company, but after multiple chances hoping to have a good experience at this store I've continued to be let down. Each time I've went the customer service has been TERRIBLE and the employees are very condescending. The last time I was here I bought a pair of there designer sneakers and the employee had gotten me my size and packed them up for me only to find out when I got back home that he gave me the wrong size. I called the store where they offered to ship me the correct size and to return the pair I had got which was perfectly fine with me. About a week passed and I hadn't gotten the shoes or any emails so I called and they said that the order was canceled. No one had called me to let me know at all and at this point it was pretty frustrating. The manager offered to check with the stores that had it to try shipping it again so we did this and two weeks went by and no shoes. This time my card was charged and when I called they said there was nothing they would do. So now I have to contact my bank and mark the transaction as fraudulent because of their stupidity. Needless to stay I would advise anyone to stay far away from this place.

Had 5* service today from Nathaniel. He couldn't have been more accommodating in every way.

If I could leave a 0 star review, trust me I would. I have been a Sak's customer for a very long time and I went in to look at a Gucci purse they had and they have the same purse in 2 different colors and just because one was more desirable than the other, they would not mark it down to honor the price of the other bag. The difference was only $300 less so it's not like we were asking for something absurd. So we asked to speak to a manager and we got the assistant manager. And then he said that they couldn't do it and when we said it didn't make sense to have 2 purses at different prices he said, We would love to but we can't because we aren't the full line store. So basically what I learned was that customer service is lost if you aren't shopping in a full line store.

Worst. Service. Ever.

I visited this location a couple of weeks ago for the first and last time. It was a relatively busy Saturday, but not so busy that there were more shoppers than store associates. After perusing the jewelry case for about 10 minutes I went in search of an associate to assist me in opening up some of the cases. I went to the front register where three associates were mulling over a register and politely asked if someone would be able to help me over in the jewelry department. The older associate looked up and said rudely that she would be over in a minute. Several minutes later I spotted her walking towards the jewelry department looking around for me, but not remembering who exactly had asked for help. I raised my hand and waived at her.

Once at the jewelry cases, I asked the associate to show me 4 pieces (a ring, two necklaces, and a bracelet.) I tried on the pieces and asked the usual questions about them -- who is the maker? What kind of metal is it? Will it fade or rub off etc? She was not knowledgable about any of these things and had to ask over her radio to find the answers. One of the items had gold plated parts on it that had tarnished/rubbed off and were now silver in some areas. I brought this to her attention and she said she thought it was probably supposed to look like that. Having this piece at home myself I assured her that it was not supposed to look like that. She shrugged and put the item back in the case instead of removing to be sent back to the designer. What a joke. I hope someone else doesn't come in and buy this defective item!

On top of the negative feeling I got here, I am generally unhappy with the way this brand of outlet store is run. Almost every one I have ever visited has had associates that I can only describe as "snotty" or "arrogant." I kind of understand how that all works at top end department stores like Saks, Neiman Marcus, or Bloomingdales, where the floors are immaculate and I can't really afford anything (or am unwilling to pay the exorbitant prices for goods), but I really do not understand where the snob factor comes into play at an outlet store. Items are falling off the racks, the quality and selection of handbags and accessories are "meh," and you don't feel like you're shopping in a high fashion environment, so why do the people working there act like they are?

This location is huge with a large selection of women's clothing, men's clothing, children's clothing, jewelry & watches, home décor, shoes and accessories.

I have found a few treasures over the years... Navy blue D&G sunglasses, a beautiful vase for a friend and most recently a green Marc Jacobs iPad case (for $32, score).

I have not ever purchased a pair of shoes here even though I browse every time. I think the sunglasses, accessories and home decor sections are the stars here. Lots of top brand names at competitive prices.