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2 reviews in English

  • Review from Donnette T.

    Edmonton, AB

    5.0 star rating
    10/1/2011

    After our miserable experience with AMA Driving School, we went out in search of another hands-on driving school. Let me just do a little compare and contrast for you. This describes the difference better than anything else I can say:

    AMA: Hold please. I will have to transfer you. Can I place you on hold?

    Royal Driving School: Hello, may I help you?

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    AMA: You will need to sign up for the course and it costs $800, not including GST. No we can't book your appointment. You need to  talk to the driving instructor directly. (hassle around with reaching the instructor, weeks pass.)
    AMA Driver: Unintelligible - instructor not really able to speak English. Instructor becomes petulant even on the phone. Bad vibes.
    AMA Driver: I don't have any time available for the next two months.

    Royal: No problem. I'll sign you up to drive right now. We charge $60 per hour and can take your credit card over the phone. How does day after tomorrow sound?

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    AMA: Driving instructor does not show up, blames us.

    Royal: Driving instructor shows up on time and cheerful.

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    AMA: Driving instructor takes teenage daughter out for a drive. Can't even explain how to park in a parking lot. Teenage daughter comes home in tears, never wants to drive again, claims she will "just take the bus for the rest of my life."

    Royal: Driving instructor shows kindness and encouragement. Daughter comes back happy and well instructed. Can't wait to drive again the next day.

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    AMA: New driving instructor requested. No availability for three months.
    AMA: The day arrives, but the driving instructor does not. No phone call, no nothing. Called the driving instructor.  No call back. Asked for money back from AMA.

    Royal: Daughter comes home very happy from her second lesson in two days, having learned how to parallel park. Driving instructor  booked a new appointment with her without hassle. Instructor left teenage daughter feeling good about herself, having received plenty of positive feedback and excellent driving instruction.

    Royal is in a completely different universe from AMA. I wish I had known about Royal from the beginning. They are fantastic.

  • Review from Ted B.

    • 9 friends
    • 17 reviews

    Edmonton, AB

    4.0 star rating
    11/27/2011

    Maria does a good job. We have 3 young drivers and we switched to Royal after a bad experience .Our next driver thought Royal was good. Now 2 years later out 3rd one is going for lessons and Royal will take care of him too....

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