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1 review in English

  • Review from KL M.

    • 4 friends
    • 46 reviews

    Boston, MA

    USA
    1.0 star rating
    7/30/2011

    I tried to exhange a hoodie with a broken zipper that I just purchased two weeks ago (and have spent hundreds of dollars at this store on my vacation). I was told NO because I wore it. The jacket it faulty and now I am stuck going back to the usa with a BROKEN JACKET I paid almost $100 for. Here their "alleged"  POLICY. It would be nice if you would honor it.

    Returns

       * Unwashed, unworn, or defective merchandise can be returned with an original receipt up to 30 days after the date of purchase to receive a full refund.    
       * Refunds will be issued in the original form  of payment for price paid for merchandise.  
       * If you don't have the original receipt, or  have not returned the item within 30 days of purchasing it, you will receive a credit note for current value.

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