Ron White-the Foot Shoppe

4.0 star rating
1 review

Category: Shoe Stores  [Edit]

2465 Yonge Street
Toronto, ON M4P 2H6
Neighbourhoods: Mount Pleasant and Davisville, Yonge and Eglinton
(416) 481-4111
Price Range:
$$$$
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1 review in English

  • Review from Jessica D.

    • 3 friends
    • 13 reviews

    Toronto, ON

    4.0 star rating
    11/14/2008

    Ron White prides themselves on carrying exclusive and European makes of footwear, so they have shoes and boots that can't be found anywhere else in the city.

    They do carry more expensive lines of footwear, so the fact that their prices are high has everything to do with the brands they carry. They aren't a cheap shoe store, but what they do sell is priced well for what it is.

    I had been looking for Frye boots last year and couldn't find them anywhere. I passed Ron White and saw a whole Frye display in the window - my lucky day!

    The saleswoman insisted on measuring my feet to ensure I got the correct size of boot. She brought out several different styles and sizes with no complaints even though I was clearly only buying one pair. She checked another location for one size that they did not have in stock. I wasn't sure about the feel of the heel on the boot (I am exclusively a flats girl) so she let me walk all over the store and even gave me a couple pairs of clean socks of different weights to try so I could get a feel for the way the boot fit. She even showed me how to tuck my jeans into my socks so they wouldn't bunch up under the boots (maybe an obvious trick but I had no idea).

    I wore the boots the entire next week. My feet were red and sore from breaking them in, and there was a spot at the front that was really hurting my toes and where the leather just didn't want to give.

    One of the bad things about Frye boots is that they are very, very stiff when you first get them, so it's hard to tell if they are really a good fit or not. I learned that the toe box doesn't stretch out during normal wear of a boot like this because the leather is thick and structured. I was devastated - surely I hadn't bought the wrong size, after all the attention and care from my saleswoman!

    I called the store and explained my problem. I really expected to be told that there wasn't anything they could do. Instead, they asked that I bring the boots in and they would stretch them for me for free. Maybe this is the normal high-end shoe store kind of service that's always given to everyone, but it's the first time I have ever had anyone make that offer without being pressured. I also repeated the ritual of donning a myriad of sock weights and parading around the store to make sure that they were stretched enough before I took them home.

    I have been added to their mailing list - from that one purchase, I receive postcards offering me money off or free gifts with my next purchase. I don't buy shoes very often but when I do I don't skimp, so I appreciate that they value my business. For the service alone I recommend stopping in, but they have a fabulous selection that really does have something for everyone.

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