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Riverside Spa
Categories: Beauty and Spas Day Spas Beauty and Spas Skin Care Day Spas, Skin Care [Edit]
110 Point McKay Cres NWCalgary, AB T3B 5B4
(403) 270-7500
- Hours:
Mon-Tue, Fri 8:30 am - 7:30 pm
Wed-Thu 8:30 am - 9 pm
Sat 8:30 am - 7 pm
Sun 8:30 am - 5 pm
- Price Range:
-
$$$
- Accepts Credit Cards:
- Yes
- Parking:
- Private Lot
- By Appointment Only:
- Yes
7 reviews for Riverside Spa
7 reviews in English
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Review from laura r.
Updated - 5/7/2012
As I was finishing up a particularly stressful school semester, I thought about booking a massage as a treat to celebrate the end of the semester and the start of summer. From past experience, I now know that massages at busy spas need to be booked a few weeks in advance to get a good selection of appointment times. My default spa for massages has been Stillwater Spa, but I wanted to try something new this time. I had a fantastic pedicure at Riverside last year (see previous 5-star review), so I thought it would be safe to bet that the massages would be great too.
The massage was everything I'd hoped for. My RMT asked me what areas I wanted to focus on, and checked a few times if I was happy with the pressure. In addition to the usual legs and back, she worked on my neck and shoulders, and even a bit of hands, scalp and face.
The spa is very clean and has a pleasant atmosphere. The amenities include snacks in the waiting room, robes, sandals, lockers, rainfall showers, and a crazy good steam room. For me, a spas extra amenities are only as good as their steam room, and the steam room at Riverside is top notch. The steam has a very soothing eucalyptus scent. My friend was sitting only a couple meters away, and at peak steaminess, I couldn't see her!
The massage at Riverside is a bit pricey, but still less expensive than Stillwater. I will definitely be booking my next massage here!1 Previous Review: Show all »
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5/27/2011 ROTD 12/9/2011
I went to Riverside for pedicures with my Mom and Sis for Mothers Day. We have been going to Oasis… Read more »
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Review from Lisa V.
4/22/2012 1 Check-in Here
Curse my procrastinating ways!! I knew well in advance that the hubby was going to have to engage in a "telecon" with his work right smack in the middle of one of our Calgary getaway days. Had I thought about doing this even one day ahead of the meeting, I would have been able to book a blissful 90 minute service with super skilled therapist "Emily" versus the 30 minutes of what was left of her time when I called a mere 20 minutes before!
The facility is small but perfectly cozy and amenable to all of your needs including organic teas (with the coolest steeping devices I have ever seen and that is coming from a "tea snob"!) and cookies in the waiting lounge, five shower heads in the stalls (that was a first for me) and a scrumptious steam room with what smelled like a combo of rosemary and orange oils sifting thru my senses.
None of this would have mattered however if the massage I booked were lousy. Quite the contrary, Emily was...and I say this with a decent amount of experience behind me in this regard, thee BEST massage I've ever had hands down (no pun intended)!!! Not only was the pressure just precisely what I needed for my chronically aching lower back, she used no annoying elbows or otherwise jolting body parts to make her point. Here's the huge kicker: I ordinarily find any sort of conversation beyond "how's the pressure?" during a massage to be the opposite of relaxing. I actually had a good conversation with Emily *while* being perfectly relaxed; didn't even know that was possible.
Though with the exchange rate, the 30 minutes + facility use was on the steeper end, this was definitely a "you get what you pay for" kind of deal that was for the best. And besides, I was on vacation! Such a shame I live 25,000km away. -
Review from Lauren H.
11/22/2011
I have never considered myself a spa person...until a couple of years ago when I was given a gift certificate to Riverside Spa. I still might not be a spa person, but I am definitely a "Riverside Spa" person.
This is a wonderful place to get away from your family, pets, work and any other things that cause stress. The atmosphere is peaceful and calming. It is a beautiful spa without being pretentious.
I've been here probably a half dozen times and I have yet to have a service I didn't love or meet an employee who wasn't really nice and professional. The facials are great but by far my favourite services are the hot stone massage and the glacial pedicure. That's not to say other massages and pedis/manis etc aren't wonderful though!
All the spa basics are supplied-robes/slippers etc. The changes rooms are a good size with nice showers and a steam room. There aer a lot of treatment rooms so they can accommodate a fair number of guests at one time. The pedicure area has a nice view of the nearby neighbourhoods and they chairs are very comfy.
The lounge has a nice fireplace and an array of seating. It is usually pretty quiet in there unless a few loud talkers come along. I will admit sometimes I've wished the staff would comment to louder guests when they notice them so that the lounge can remain calming. There is a selection of tea, water lemonade and great little cookies for you to enjoy while you wait for your services.
I think their prices are pretty good and the location is easy to get to. This is a great place to take some time for yourself or to treat a special someone. I took my mom here while she was visiting for her birthday for a mother daughter morning and it was great. They are consistent in service delivery too which keeps me coming back. -
Review from Deborah R.
Calgary, AB
4/22/2011
I enjoyed my trip to the Riverside Spa today. Lovely relaxing atmosphere. The steam bath is great, and I had a pedicure. The operators are friendly, professional & competent. Thank you Crystal!
Robes & slippers are supplied. The pedicure chair had various settings for roller massage, vibration & heat which I controlled by remote. I was given a warm neck wrap, and someone appeared with a tray of chocolate at some point.
Snack on healthy biscuits, fine selection of teas, cucumber water & my favourite; Zora's organic lemonade. The products used are primarily natural, the black cherry cream was wonderful. All are locally made where possible and are also available for retail on check out.
Comfortable chairs and lounges to relax on with snugly throws where you are not rushed. The gas fireplace adds ambience and the place is super clean. Wonderful place to pamper yourself for a few hours. A necessary addition to any self care program. I will be back. -
Review from Lynn H.
Toronto, ON
5/28/2011
I've been a returning client for a few years now. It takes a lot of positives to make me go back to a spa and they've done it for me!! I usually go in for massage therapy because all their therapists are so awesome!! Dan only hires the best! Their prices aren't super outrageous and they do not act all "hoity toity" like some high end spas do. I've had a pedicure done here as well and I thoroughly enjoyed the view of Edworthy Park through the large window. Breath taking!! Oh, and the esthetician did a great job on my feet and toes as well! :o)
The reception staff is ALWAYS professional, unlike some places I've been to before. Everyone is super friendly whether it be on the phone, out front, in the waiting area or in the locker room.
Parking is usually available. It was a bit hard to find the first time but once I found it, it was no problem at all. I love the tea and cookies they serve. They also have organic lemonade on ice in a pitcher. YUM!!
I am a forever client for sure! I always look forward to my next visit there. I hope they never close down!! *2 thumbs way up!!* -
Review from Cat S.
Calgary, AB
7/25/2011
From the outside, it doesn't look like much. Once inside, the receptionists were friendly and let me to a typical locker area. I changed into the provided robe and thongs and had a seat by the cozy fireplace and had some tea and cookies. The masseuse came and let me into the room. During the massage, I could tell she had a bit of a cold. She kept trying to hold back a cough, clearing her throat, and was sniffling. This kind of put me off. The massage was pretty good itself. Once the masseuse left the room, I could hear her coughing for a long period of time. This experience could have been better without the cold germs floating all around me.
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Review from zippy B.
Calgary, AB
8/16/2011
Initially the staff was pleasant on the phone and help me decide on which services to book. The day of my appointment my new car would not start and this had never happened before. My appointment was in 20 minutes so I called and explained the situation. The service staff told me I would be charged the cancellation fee which was equal to the entire service fee - $190!!! I asked to be passed to a supervisor who told me the same thing and was subsequently passed to the owner (William Ast) who told me: 'It is not my problem as to how people decide how to get to their appointments but our cancellation policy is very strict'. Even though i explained my car not starting was completely out of my control he proceeded to tell me to 'get a cab or get someone else to drive me'. I did ask if I got there right away if they would honor my massage; however, they shortchanged me by about 20 minutes. I needed to go to work the next day and figure out what was wrong with my car so I had to leave the spa and go home and get my car sorted by the dealership. Unfortunately something that was supposed to be a stress relief turned into a huge stress. I was so upset at the thought of throwing 200$ down the toilet I rushed there just to use it and had my car on my mind and everything that needed to be done the whole time. It's too bad the worst person I had to deal with there was actually the owner - he made it very clear to me they are not in need of any new clientelle and he will screw you over to make his money. I am not poor and I have frequented a number of spas around the city - even without his cockiness I would have to rate this spa mediocre at best. The shower drain didn't work so my feet were floating sludge (in a 5 minute shower). If you want a spa go to a real one and don't waste your time on this and if you do make sure nothing unexpected that is completely out of your control comes up.
