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Rio
Categories: Event Planning & Services Hotels Hotels & Travel Hotels Restaurants Arts & Entertainment Casinos Hotels, Restaurants, Casinos [Edit]
3700 W Flamingo RdLas Vegas, NV 89103
(702) 777-7777
- Price Range:
-
$$
- Accepts Credit Cards:
- Yes
- Parking:
- Garage
- Attire:
- Casual
- Good for Groups:
- Yes
- Good for Kids:
- No
- Takes Reservations:
- Yes
- Delivery:
- No
- Take Away:
- Yes
- Waiter Service:
- Yes
- Outdoor Seating:
- Yes
- Wi-Fi:
- Paid
- Good For:
- Dessert, Late Night, Lunch, Dinner, Breakfast, Brunch
- Alcohol:
- Full Bar
- Noise Level:
- Average
- Ambience:
- Touristy
- Has TV:
- Yes
- Caters:
- No
- Wheelchair Accessible:
- Yes
514 reviews for Rio
Review Highlights
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"Used to LOVE to go to the VooDoo Lounge for happy hour." In 37 reviews -
"my friends ate at the seafood buffet and loved loved loved..." In 46 reviews -
"Also loved the free shuttle service to the airport and..." In 34 reviews
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514 reviews in English
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Review from Jeff N.
Rochdale, MA
5/26/2012 4 Check-ins Here
I stayed at Rio in April for the first time ever. As a comparison, I've stayed at Caesars, Mirage, Wynn, Imperial Palace, and Flamingo.
I must say I was very happy with my stay here.
I checked in on Easter Sunday, around noon. The checkin was fast and she was nice.
The room itself was big. I think they are the biggest standard room in Las Vegas. Two queen beds, a nice big bathroom, a couch, and floor to ceiling windows. My view was of the Palms and the mountains, no complaints here.
Next up was the pool, dubbed VooDoo Beach. It features 4 pools (3 were open). One pool is more of a beach. The second pool is kidney shaped, with very warm water. The third pool was a beautiful fountain in t, but that water was ice water, like Atlantic Ocean water in NH! There was pool side service, a bar, and a little shop for soda, water, sun tan lotion, etc. Pricey but not surprised given it is poolside in a casino.
The shuttle service to the Strip was good, not great. They run every half hour to Bally's and Harrah's, but there can be too many people to be honest, and it runs from 10am-1am I believe. I guess you can't complain because it is free. Out of my four days there, I used it 10 times. Just once I got fed up and took a cab from Harrah's to Rio, it was less than $11. It also $7 from Krave to Rio (Krave is a club near Planet Hollywood).
The Show in the Sky is my favorite "free show" in Las Vegas. It just a blast, great music, hot guys and girls, and it turns the casino floor into a party every hour, on the hour, after 6pm.
I would stay here again. Its a quick walk to The Palms and Gold Coast Casino, and for the most part, a free shuttle away from The Strip. The rooms are spacious, it'll satisfy your gambling needs for a little less cost than a comparable hotel on the strip.
I stayed here complimentary, by the way. Im not a big time gambler, though I definitely gamble. But sign up for the Total Rewards program, the perks are definitely worth it. Its a shared player's club with 40 casinos nationwide, including Caesars, Harrahs, Flamingo, and Planet Hollywood in Las Vegas. -
Review from Reeza G.
Chino, CA
5/22/2012
pros-
-24 hour deal for the buffets such as Carnival, PH, Paris, etc.
cons-
-parking is far
-old people casino
-bad customer service
-worse room I have ever stayed in
Experienced the worst customer service here. When we got to the room, we were disappointed to see how "big" the room was...which it was not that big at all being a suite & all.. It seemed like a regular hotel room.
The air conditioner sucked ass.. we had blasted at 60 and we were still fanning ourselves and that was after we had complained and they had someone "fix it" by replacing the filter.. I guess you cant expect too much since the RIO is one of the oldest hotels in vegas...
The towel hangers came off... yea..surprise surprise..
the bed sheets had nasty brown spots..
the refrigerator felt like a cooler would have been a better and cooler option.
Lastly the pull out bed looked like it has been "pulled" all over the place.. the mattress was completely falling apart... it was sad for my friend who had to put up with it for one night and he even hurt himself trying to pull that disgusting old thing out of the couch.
When I complained the next day all they could do was "send someone out for repairs"... I really was not trying to upgrade to a bigger room just a room that is not terrible... even if it is the same kind just a different room. ..and I asked the lady how long it would take because obviously this is an inconvenience for us.. she stared at me with a nasty look and replied, "well you can stay int he room!"..-- wow what an awesome customer service you just gave me you incompetent worthless customer service representative... I mean really I just want to be comfortable and do you really expect that we can sleep and feel like we have some privacy with 3 men walking around the room and fixing things and moving the couch out and putting in a new one? really? really? okay yeah sure I would love to stay in the room and awkwardly try to ignore the three men trying to "fix things".
the casino sucked as well.. its all OLD people. like old people that smell.
they offer a shuttle every 30 mins but its too bad its only good until 1 am so if you are out partying late then you either walk you ass home or pay for a cab(about $15).
overall our experience here was terrible.
I recommend that you DO NOT plan on getting a room here.
Get the 24 hour buffet deal if you dont want to spend a lot on food.. buy it around 7 pm and you will be covered until 7 pm the next day.. so that covers your dinner, breakfast, lunch, and dinner again. Just don't stuff you face just because its a "buffet". We took advantage and ate at the Rio, Planet Hollywood, and almost at the Paris for crepes but we made it too late.
I also recommend bringing your own blankets.. the brown one that they give you is gross and feels like its made out of foam.. its not comfortable or soft.
don't bother looking into this hotel. -
Review from Ian S.
Phoenix, AZ
5/18/2012 6 Check-ins Here
We got a 59.99 per night suite with a $30/day meal credit deal on a suite from a site like travelzoo or somesuch.
Here's the experience:
Incompetent concierge tells us on the phone that we can check in early (noonish). Apparently this did not mean actually getting our room but rather some pre-registration nonsense that kept us out until 4 due to their failure to specify.
The line at check-in was 40 minutes long and only 4 counters were attended. I parked in the garage which is inconveniently far from the hotel rooms, and they refuse to let me use a luggage cart unless I have a bellhop with me. What, are they afraid I am going to steal it? Honestly?
Our room itself, is actually quite nice. This is somewhat redeeming for them. Except the refrigerator wasn't on and I had to call twice to get someone to fix it.
8:00pm on night 1: NOWHERE TO PARK. There is some Italian festival nearby and nobody is attending either garage to make sure actual hotel guests have a place to put their vehicle. After 45 mins of trying, gave up to go pick up friends at airport half an hour early. Disgraceful.
Called concierge to get answers to some questions just before 9pm on night 1. Got an answering machine...I wouldnt mind waiting on hold until someone was available, but ten bucks says we don't get a call back.
Horrible sewage smell outside that did not go away.
The shower literally takes 20 minutes or more before I get even lukewarm water running through it.
Going into nights 2 and 3 our friend's meal credit was screwed up more than once by the hotel staff. Ours, luckily, worked as intended.
All in all, our first night there made me want to give this place less than one star. The incompetent, inconsiderate, or just illiterate hotel staff was infuriating and the venue of the WSOP should be classier than this. I should never see a line going out the door to check in to the hotel on a Tuesday and there are three or more vacant check-in counters that could be getting used.
The restaurant staff on the other hand was all very friendly, but I will review those places separately.
Suffice it to say, we will not be returning to the Rio. The experience was very unbecoming for them and for an off-strip casino on weekdays, the table limits were way out of line. Skip this place. -
Review from Veronica P.
San Leandro, CA
5/15/2012
Bought this trip thru Travelzoo
Got a great deal where we got VIP to Voodoo for each night we were there and $30 meal credit for each day we were there.
Get there and the check in was super fast, easy and the front desk was wonderful.
Told us where and where we couldn't use the meal credit.
Went to our room and it was HUGE! We had a wonderful view from 28 stories up of The Strip. Our room did have the window into the shower ~ I didn't mind it much, the hubby LOVED it.
PROS:
Rooms were huge and clean
Room service said 45-50 mins and they came sooner with super hot food
The VooDoo Lounge - LOVED it! And since it was a Thursday, there wasn't a line at all
The taxi service was fast (but see CONS)
CONS:
I didn't really care for the slots they had. I wanted a Wheel of Fortune Machine
Don't go when the Italian Festival is in town...second night of our stay, we had to wait over 30 mins for a cab because street was blocked off. Asked our driver to take us to Bellagio and he didn't want to because of traffic. After I told him we HAD to go there, he took us there.
Too far off Strip (about $15 cab ride)
Overall,
I would definately stay here again without all the perks but they made the stay so much better. I would just plan better all my taxi rides, they really took up some drinking $$ -
Review from Jeannie L.
San Francisco, CA
5/16/2012
Stayed here because I got it comped. Not a bad hotel. I had two rooms here. One was perfect, one not so much. The first one I entered had a smoky smell even though the room was non-smoking. The second one was a lot better, no lingering smells. The rooms generally are nice and spacious. Can't complain about that for sure. =) They have a mini bar and a fridge.
The check-in line was super long even though they had a lot of people at the counter. The best thing was that they let you check in earlier than the 3pm check in time, maybe due to the line?
The casino itself is rather small in comparision to the casinos the strip but that was fine since they provide a shuttle to Harrahs and Ballys/Paris.
Pretty nice to stay here though, no complaints really. -
Review from Carrie W.
Sterling Heights, MI
5/9/2012
Pros: Great sized rooms, hot showers, nice pool, very informative concierge. Darren!! He is the Bally's shuttle driver! He was the nicest and most awesome person we met on our entire vacation!!
Cons: Rude and misinformed check in/check out staff, housekeeping never cleaned our room for our entire stay, dirty hallways (the same crumbs and used glasses were on the floor in our hallway for 2 days).
Would I stay here again? No The rudeness from the employees sets the tone for the entire property. -
Review from Moni C.
Cumming, GA
5/22/2012
WORST HOTEL EVER!!!!!!!!!!!!!
I went to Vegas for the first time and stayed at Rio because my boyfriends has comps from atlantic city. With that being said it was my first time i was really excited about this trip. I knew that the hotel is off the strip and taking taxis everywhere was not too big of a problem for us.
As soon as we got to the hotel. I noticed the place is very old( kinda dirty looking). But I wasn't too worry about it because from the pictures of the room when we booked it, the rooms look very clean and nice.
When we got to our room we were speechless!!!! I thought i was in a cheap motel out in the middle of nowhere!! We took our shoes off walking around the room in our socks. My white socks were black within the seconds. It made me feel so uncomfortable and that was just the floor..
As i walk thru the room and look at the couch and the footrest by the bed, there were stains on them (like someone spilled a drink and didn't clean up) We laid on the bed to rest a little and the sheets were so dry and hard feels like sand paper. It was a non-smoking room but the sheet cover ON the BED has cigarette burn holes on it!!
When we booked the room, It saids we will have a flat screen. Not only it was an 1970's old style TV. The remote doesn't even work. That didn't really matter to us because we know that we won't be watching too much TV. But still, it was the quality of everything in that room that really made us angry.
We tried to put some of our things in a safe later and that doesn't work. We called the front desk and they sent someone up to fixed it. The shower fan was broken so in the middle of my shower, it felt like I couldn't breath!!
After all those problems of the room, we were very unhappy. So my boyfriend went to the front desk and complain. After hearing all of our problems of the room she went like," I can't put you into another room because we are all booked and we can have someone clean your room better the NEXT TIME". So there was nothing we can do but deal with the dirty room situation.
On the day of our check out. We tried to check out on our TV but of course that didn't work because NOTHING works in that room. We went down to the front deck and there was a long line of people waiting to check out only one person behind the desk was helping all the people that were trying to check out. There were probably 10 or 12 people behind the front desk not doing anything.
My boyfriend went up to one of the girls that isn't doing anything and ask her if we have to go wait in line to check out if we didn't put in any cash deposit. She was like," No. You can drop off your keys and just go and deposit on your card will go back in a week or so" My boyfriend asked," What if there's charges on there that not right or not supposed to be on the bill that I want to make sure?" Girl behind the desk:" Well, if you want to make sure then you have to wait in line ( with attitude and a mean face)!!
At the point, we were trying to catch a plane and had it with this crappy hotel. So we dropped off the keys and left!!
It was no joke THE WORLD'S WORST DIRTIEST HOTEL I'VE EVER STAYED!!!!!!! -
Review from Michelle A.
Los Altos, CA
5/21/2012
I'm really happy with our stay at the Rio. I got an awesome deal for a 3 night stay (wed-sat) for only $127 total! I booked thru the total rewards website ( make sure to sign in) and got the cheapest rates I could find. Then 24 hours before we arrived, I check the hotel prices and they dropped. I immediately called Rio and they gladly dropped my hotel reservations $80 to a total of $127 for 3 nights. WOW!!! I was a little skeptical about the rooms with all the poor reviews but I was really surprised. Yes it was a little dated but I don't care. The room was clean, big, NO bed bugs and very quiet. I did not hear any of my neighbors or rowdy people walking the halls. I really loved the fridge. I heard they have Keurig coffee machines, so I brought my own coffee pods and made fresh free coffee each morning! The pool was pretty big ( 3 pools) and very spacious. We also had a rental car so it was very easy to get back and forth to the strip. I can't wait to go back!
If you don't have a Total rewards card, if you sign up, you get $10 comp money that can be used for your hotel stay, food, etc. It's so much better than slot play!!! -
Review from Jeff W.
Lithonia, GA
5/3/2012
Stayed there for my birthday April 26 through April 29, 2012. One thing comes to mind in particular, THE TOWELS ARE SCRATCHY! I mean come on! Use Downy or something!
Other reviews are right about the old TVs. My room didn't have the view into the shower. I think I was in the older side. The buffets were okay. Bellagio and The Wynn have the best buffets. The casino servers all had really cheap looking uniforms (lingerie). Looked like strip club rejects! Oh! I shouldn't say that!
But they do.
The so called "Sexy" Sky Show was anything but sexy. Unless you think the post teen mickey mouse club is sexy. Looked like a bunch of Back Street Boys meets Brittany Spears "Give it to me one more time".
And why would you bring little kids to Vegas? It is called Sin City right?
Good things:
The conveniencs store is very convenient. They have everything!
The rooms are very spacious.
Taxi service is quick.
The sex was off the charts! (The wife gets these points)
Not sure what my wife paid for the room but if it was over $100 per night, she got taken!
If you can get in there for $70 a night during the week, it's a great deal! $100 on the weekend. I'd stay there again but I'd bring my own towels! -
Review from Amaya S.
Beverly Hills, CA
5/4/2012
The Rio. My old second home. Seriously its like I lived here. Back in the day I was quite the gambler. So I stayed exclusively at Harrahs properties. But back then they were Caesars properties.... OK I'm dating myself. Anywho, Rio was my hotel of choice. Now lets get down to the good, the bad and the ugly.
THE GOOD:
Gambling here is amazing. At least from a Craps girls point of view. When I want to throw my hard earned money away with little to no chance of ever getting it back here is where I want to do it. Its lively and exciting, and once you get at a good table that drink lady is there ever 5 minutes. Me being the lush I am, I never turned her down. Which led to me having 3 drinks at once. Oh the good times.
The rooms..... OK, here is the trick to the rooms. If you want a newly remodeled room stay in the new towers. The decor is nice but the rooms are small. Me personally Id rather have a larger room then new decor. But to each their own. In Vegas I need all the room I can get to throw my stuff around. The rooms in the Masquerade a HUGE. But, beware.... Some of the rooms have a window into the shower. I didn't notice until I was taking a shower and saw my son. I felt violated. lol. Also, if you ever get the chance stay in a Masquerade Suite. AMAZING. Dining room, living room, picture windows, great view...... I miss this place already.
The amenities... The Buffet, Voodoo Lounge, The Pool. All great.
THE BAD:
Location. The major drawback is that the Rio is off the strip. But thanks to cabs this is an obstacle you can overcome. So deal with it, your wallet will thank you.
THE UGLY:
OK maybe I jumped the gun with The Ugly, but it rolled right off my thumbs.
For Harrahs Diamond Players go visit the Diamond Lounge. Free food and drinks, I love it. -
Review from Dao N.
Garden Grove, CA
5/4/2012 1 Check-in Here
Nice place with great service. Front desk checking was excellent. Downfall only, is that it's off the strip and the place could use a bit more fresh air. I like it because of the low price and it's a suite. Room was very excellent, they actually upgrade me for free. Gaming floor is pretty big compare to some others. Not a big fan on their blackjack tables. Single deck forces all cards to lay face down (hate that). Free shows daily (Show in the skies). And for the ladies.. Chippendales. Buffet is a solid choice (even better if you are a local, discounts for locals) Carnival offers a huge selection and is remodel recently. Pool is nice, they have a sand beach.
Parking is a plenty, depends on where you want to be closer by. -
Review from Patricia W.
South San Francisco, CA
5/6/2012
Rooms can't be beat, they're all suites with fridges and pull out sofas for extra visitors. Front desk personnel are pretty cold if you don't flash your diamond card, found out the difference when I forgot to show my card and the drastic change in attitude when I found it. The housekeeping crew are as sweet as can be. Don't forget to leave them a daily tip, they work they're asses off to clean up your nasty messes, hook them up!
The AABG restaurant food is pretty good. Go see our friend Tracy, he's probably the nicest guy you'll meet. Great customer service, always smiling.
Voodoo Steak House food is AWESOME. Well worth the pricing $$$$. The lounge has an amazing full strip view. Our waiter was super nice.
The poker room is a great place for conversation and to meet good people. The dealers are so sweet, you'll definitely meet some characters late night. The "beverage ambassadors" are, for the most part, really nice and remember your favorites real fast.
I don't list reviews about the casinos, they're pretty much all the same when you're losing. If you want to win, high limit slots is the way to go. My luck is impeccable in those things. -
Review from Michelle P.
Covina, CA
5/14/2012 1 Check-in Here
I absolutely love the Rio pool. I am not quite sure why but I know I love it. I have been to the pool here as well as the topless pool called Sapphire.
The ambiance of this pool is always super relaxed and family friendly. I never go with a family, but I have noticed lots of kids around.
Sapphire, the topless pool is not a family environment at all but I did meet great people there. It is interesting when you have boobs all around you how friendly people can be. When I went there weren't a lot of people in or around the pool but every girl there was topless. The pool is completely blocked off from the other Rio pool so there is no need to feel unwanted gazes. I had gone with my boyfriend at the time and I did not mind sharing the great view with him.
The only down side to this pool is the pool water. It is salty. Now I don't drink the water, but when someone spears you into the pool unexpectedly you sometimes accidentally drink the water....I am not naming names. This is the only reason this pool didn't get five stars. You can guarantee that I will be back though....kids, salty water, and all. -
Review from Rachel H.
La Mesa, CA
4/14/2012
First of all, I can't believe that Gold Coast has more stars than Rio! It must be due to the cheap price of drinks and tables, because it ain't the rooms! I just moved to the Rio from the Gold and it's so much more comfortable! Okay, it's not as awesome as the new high rise hotels by a long shot, but it's a-okay with me.
The window into the shower is bizarre but the bed is comfy and the pillows are nice ( I find that when I ask housekeeping to bring more pillows, the ones they bring are better than the ones that come with the room). However, I feel like (and probably am) a rube, because I didn't get my room for free. Somehow those of us who come to Vegas about once a year and don't gamble, don't get comped. Go figure.
No fan in the bathroom again (none at Gold Coast either) which I don't understand but at least here the bathroom is more than 5 feet away from the bed. -
Review from Al K.
San Diego, CA
5/8/2012
f you think of dirty, stinky, old Motel in middle of South Dakota that's exactly what this place is like. Don't believe its 4 star rating.
The room was big BUT:
1. The couch had vomit all over it.
2. Both sinks in the room were clogged and no one appeared to resolve this issue
3. Tub spout was falling off the wall.
4. I called housekeeping for extra towels, no one showed up for 45 min, I called back the housekeeper said there are people ahead of me and i have to wait till they have somebody over with the towels.
5. The breakfast place downstairs had an awful lady who turned us down because we were not in the right line (including 15 other people behind us)
Just Sucks!!!!! I had a better service in Super 6 motels than at this sh..... place. What a difference to Bellagio where we moved next day. -
Review from Zan O.
4/12/2012 1 Check-in Here
Rio
oh Rio
Where do we stand. I loved you and I hated you at the same time. On the one side I stayed in the Rio and that was a different experience from visiting you. so the good and the bad.
The Bad
If you reserve a room with 2 beds. Its not guaranteed. You are only guaranteed a room and when you get there they see what they have.
The good
Its an All Suite Hotel.
The Bad
the Suites don't have kitchens.
The Good
They are pretty big rooms.
The Bad
There is a freakin window looking into the bathrooms. What the Deuce.
Overall I think the Rio is a very fun place to stay because of the free shows every hour. The people staying at the Rio are characters. The bartenders and staff are awesome. The bad and the good leave me leaving three stars. -
Review from Ivana K.
3/16/2012 1 Check-in Here
Came here twice by myself. Both times I got a free upgrade, the first being an upgrade to a higher-level suite, the second being an upgrade with a better view.
I really like this hotel because it is away from the Strip which gives you a little more privacy. The great thing is that because it is not on the Strip, it is typically cheaper!
No complaints with the room or housekeeping. Everyone I spoke to, the casino tellers, waiters, concierge, front desk, and housekeepers were polite and very nice-- though that could also be because I looked like I was 15 years old...darn my height!!
However, I would say, as caution to the single female travelers, if a guy says hi to you, don't say hi back (unless you are looking for some fun...what goes on in Vegas, stays in Vegas, I suppose)! I was walking back to my room and a mid-20s guy greets me as I walk past him. I reply hi back, and then he says, "Wait", walks back to me, and says, "Hey, so what are you doing tonight? If you are free, do you want to go back to my room and hook up, or I can treat you at the bar for drinks?"
I had the heart of a saint because I initially said no, but when I saw his crestfallen face, I decided to give him an ego boost and said, "Maybe, what room are you in? Okay, if I am interested, I'll stop by."
See ladies? I am so nice...and then I promptly went back to my room and went to bed.
But that said, yes, will definitely come back to Rio with a stern look on my face to ward young men off as I pass by them. -
Review from Roger A.
Burlingame, CA
4/8/2012 1 Check-in Here
I stayed the night at the Rio and it was amazing!!!
alright.. parking sucks if you are stopping by to see a show or eat at one of the spots downstairs... but what hotel on or near the strip is good?
the staff was very friendly as I didnt know where things were, they helped by pointing me to the right direction.
Price was great, as I stayed for free through a family's discount.
the room I had was very spacious and clean. -
Review from Chris S.
Aliso Viejo, CA
5/4/2012 1 Check-in Here
14.95 a day for wi-fi. Give me a break. This hotel is a dumpasaurus rex. Line for the front desk took 40 minutes. Off the strip, but the shuttle at least comes in handy. Just be prepared to wait a while for it to show up(don't forget to tip). The new hotels far exceed the grandeur of the Rio. Although the rooms are "all suite" as they claim, they are all suites that have been transported from the year 1990 to the present. Big tube TVs, ugly couches and plenty of birch and purple in the room to take you back in time. time for an update.
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Review from Jeff K.
Morro Bay, CA
3/29/2012 1 Check-in Here
We have been visiting Las Vegas at least once every year since 1998 and we still go back every visit to the Rio. Their free show in the sky is worth an admission ticket. It is fun and entertaining. The Rio used to have the best buffet in Las Vegas, but sadly, I never go there anymore; overpriced and overcrowded. But some of the other restaurants make up for the shortcomings! Excellent. And the view from the restaurant and lounge on the 40th floor is flat spectacular, worth photographing!
I highly recommend at least a visit to this convenient Casino when in Las Vegas! -
Review from Kimblery G.
Arcadia, CA
3/6/2012
I came here for my bday on 3/3/12. Sucky hotel. I would always go to the casino & buffet. So thought the rooms would be decent. But they sucked, huge crack on the ceiling above the bed that had been quickly patched. OLD freaking furniture & tv. OUTDATED. floss on the floor. Would NOT stay here again. Oh dropped my cell phone and checked back with security no1 seemed to find it. Security staff were assholes as well.
I do love their buffet though -
Review from Jason S.
Framingham, MA
2/23/2012
I was all ready to post a detailed - and fairly good - review of the Rio that I had written on the plane home from Las Vegas last week. Then I got home and looked at the room charge; Rio over-charged me more than $100, and this was after I caught an incorrect $135 spa charge on my bill during check-out!
Attempts to fix the situation have failed- even after their marketing company replied to a tweet I posted saying the wanted to help/fix the issue. I've had to file a case with my credit card to have it reversed- that's not good service Rio. (I'm also going to file a claim with the Better Business Bureau.) -
Review from Ron A.
San Marcos, CA
4/24/2012 1 Check-in Here
My friend and I stayed here for a couple nights since he had a deal for a double bed suite. Comparing to the suite at Excalibur we had the night before we came here, the Excalibur suite looked newer. I did like the fact there was a refrigerator. As for the TV, they need to upgrade to HDTV. They still have standard TV sets. I wouldn't mind staying here again if the price was right. There are plenty of food choices inside.
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Review from Samuel G.
San Antonio, TX
4/27/2012
This hotel may belong to Harra's but they sometimes don't behave like a Harrah's hotel, My stay was really good. I was checked into a room that was supposed to be closed cause someone had apparently spilled a cup of coffee on the carpet it looked like coffee. As the bellman was checking me in the Housekeeping manager was right behind us and appogized profusely that this room was not to be sold and there was some error in the system with the front desk. So she called down on her radio and in 30 seconds I and my bellman were directed back to the elevators to the penthouse level. I thought I was getting some huge upgrade. The rooms there are just bigger, no big change at all. And I have stayed at Rio before. That's the thing about the Rio, they call it a suite just because the room is BIG ... but is mostly open and wasted space.Put in a microwave and then maybe you can call it a suite!!!!!
As I siad I had a great stay, I was on a scooter becuase of knee surgery and my MASSIVE room gave me room to turn around with it.The bathroom was TINY for a person with a disability using a wheelchair. They seriously need to look at that.
Servious was amazing for the disabled -
Review from Sherry W.
1/29/2012
Can't complain much since the room was comped, but there are definitely nicer rooms out there. It's also kind of a hassle that it's significantly off the strip.
Fairly spacious room, long couch, strange window in the shower that allows people to look in from the bedroom. Pretty much your basic amenities. You can also request for an extra bed, in which someone will graciously bring up.Listed in: Hotels in Las Vegas
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Review from Rob M.
Antelope, CA
4/25/2012
I came in on a business trip which was orchestrated and paid for by the business I work for. When I arrived there was a fight happening at the concierge table between a staffer and a guest which was noisy and distracting. I walked past the altercation and went to the check-in line. Despite 4 people sitting behind the desk and me being the next in line, it took 10 minutes to get called up.
During the check-in itself, my $75/night suite was going to cost in excess of $400 for a 2 night stay. They would not take my debit card without locking the account and as I was travelling light, I had not brought any other forms of payment. I asked for clarification on the charges and the staff got attitude and told me that it was part of their terms and conditions.
Instead, I called the airline, and booked a $200 flight back home and I will never recommend this dump to anyone.
The staff here are poorly trained, rude, and incapable of managing even the simplest task without making it a complex ordeal. Although I did not make it into a room, the outside looked tired and sun-faded. No attention to detail here...
I will never go back and I encourage you to avoid this place at all costs. -
Review from Stacia H.
Las Vegas, NV
2/6/2012 2 Check-ins Here
The Rio is a great place for a little stay-cation!
*$10 Carnival Lunch Buffet for Locals
*Great poker action in the room (especially during the WSOP)
*Penn and Teller with local discounts (Buy one get one free tickets)
*Chippendales! Sexy male dancers =)
*VooDoo with an amazing view of the city
*Free Masquerade show
*Inexpensive, clean rooms
*Pool with real sand!
*Close locals parking
Yeah I'm a fan of the Rio! -
Review from Kris O.
San Rafael, CA
4/4/2012 1 Check-in Here
When I went to Vegas we didn't stay at this hotel but we did stop by and did some gambling and saw Penn and Teller. The guy who helped us with our ticket order was professional and took his time to explain our seating options for the show. The Casino itself is nice, big with a ton of gaming options. I am giving the Rio 5 stars because they have Penn and Teller. Yup, the only reason. Not the guy at the counter really, even though he was awesome. Just because The Rio has Penn and Teller. So if your in Vegas, plan on going to Vegas and are looking for a great show please stop by the Rio and see Penn and Teller!!!!
Listed in: My Neighborhood
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Review from Krystle R.
Sacramento, CA
1/21/2012 1 Check-in Here
This Hotel is old, dingy, and needs to be renovated ASAP!
I felt like I was in Reno , instead of Las Vegas....
The hotel has ok food options, but the rooms were the most disappointing to me.
PLEASE update your 1990s style ZENITH tube tv to a nice sleek Samsung flat screen!!!!!!!!!!! -
Review from Shane H.
Las Vegas, NV
4/22/2012
The Rio is an older hotel with old Las Vegas style. They have a show called "Show In The Sky" with singing and dancing. They throw beads and you can catch them.
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Review from Sarah A.
1/8/2012 3 Check-ins Here
I first stayed at this hotel for my 22rd birthday with some friends. At the time, this was one of the top hotel/suites to stay in along with the Palms. I loved everything about it. An awesome buffet, starbucks, gambling, clubbing ECT.
8 years later the boyfriend and I return to stay here for a night. Welll actually we booked this for a "napping place" before heading home, but instead stayed an extra night in Vegas. The Rio does have some amazing deals on the weekday. If I can remember, it was $ 55.00 for a night. In addition, they do not charge a resort fee like the other hotels do, which makes it a hell of a deal. Make sure you have a Total Rewards card the more points on that baby that better you will be later on. However, with such a good deal comes the pit falls.......................
When we arrived, a tour bus just let off a bunch of international tourists who had just came in from the airport and were eager to start their own Vegas experience. So picture this, a full lobby swarming with adults, kids, and granny's all with their luggage waiting to check in. Since I am such an amazing girlfriend, I let Minh stand in line to check us in while I watched our stuff.
It seemed like the staff at the Rio was working double time to get everyone checked in and moving onto their rooms. It probably took Minh about 20mins or so to get everything squared away and we were off to our room.
Our suite was on the fourth room, okay not too bad. Highlights included:
-600 square feet of spaciousness
-Floor to ceiling windows. Our view was of the delivery area (awesome) at least we have curtains to cover that up!
-Lounge area (One chair and a couch that turns into a bed)
-25" Television. You have to pull it out and twist it around to watch TV in bed. Make sure you push it back into the entertainment center otherwise; you will knock yourself out walking into it in the middle of the night.
-Normal king size bed, with a down comforter and some flat pillows
Now the not so great things:
-Super paper-thin walls. They were so thin that we could hear our neighbor to the left of us sneeze and cough.
-The guest who stayed to the right of us setting the alarm clock and it going off while they were not in the room. We were woken up to the beeping of the clock, which went on for almost 2 hours before we figured it was the room to the right. Called the front desk who apologized and sent security right away to the room. Within 15seconds, all was quite again.
-While lying in bed talking the guest staying above us must have had either a pet or a small child staying in the room. As we kept hearing marbles rolling around the floor at all hours of the night.
-After coming back from having dinner with our friends and finally falling asleep around 4:45am I was woken up to the sounds of high heels clicking up and down the outside hallway. This went off and on for about an hour.
-Around 6:00am our neighbors above us have a heavy footstep and I honestly feared my life as the ceiling above our bed creaked and made scary sounds. All I kept thinking was I was going to see feet poking out of the ceiling pretty soon.
-Water pressure in the shower was horrible along with nonexistent hot water.
-No free WIFI. It was a pay per day deal which kind of sucked!
11:00am was our check out time. Minh and I are not early morning people but we were eager to get the heck out of this hotel fast! We were pretty much zombies driving back home!Listed in: Viva Las Vega$!!!
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Review from Jake W.
San Francisco, CA
1/28/2012
Old, dingy, smells like cigarettes. Big rooms... with old, non-LCD TVs for that retro feel! This place needs to be renovated badly. I didn't pay for the stay, so I can't say if the prices justify the overall crappiness of the place.
The one saving grace is that it houses Penn & Teller. But I'd much rather have stayed in a hotel that has been updated in the last 20 years and take a cab to see Penn & Teller. -
Review from Nancy S.
Temecula, CA
2/7/2012
I have stayed at the Rio several times over the past few years. Each time was great, but that all changed with my most recent stay. My review is only for the ROOM, not the buffet, casino, or the casino floor shows.
I went there for my birthday, Feb. 1, 2012, and we upgraded our reservation to the Masquerade Suite. Having stayed in the spacious apartment sized room (900 square feet, I think) with 360 degree views, a separate bedroom, huge living room and dining area, two bathrooms, a jacuzzi tub and TVs in the bedroom and living room, I had high expectations, as our stay in October was wonderful. The room was clean, updated and lovely.
Unfortunately, not all Masquerade Suites are created equal.
First, I should have known anything on the thirteenth floor couldn't be good! I should have asked for another room immediately, however, I was ready to unpack, regroup and get the party started. My desire to start celebrating my birthday caused me to overlook the numerous flaws awaiting me as I came back to my room, ready for bed.
To my dismay, the water took FOREVER to get hot and the shower door was unhinged and wouldn't close AT ALL. I was afraid to try and force it, because it felt like I would pull it off its hinges! Yikes!
Then, I started noticing more and more issues one wouldn't want to find in the "luxury" suites. Now, I've stayed plenty of times in the regular suites and could overlook alot of this stuff, but when you're trying to upgrade a bit because of a special birthday event, willing to pay the extra bucks, you hope all the amenities will be there for you. This "luxury" suite was a DUMP!
The carpet was stained and burned (and this was a non-smoking suite)....there was someone else's hotel key card and discarded arm band in between the cushions of the sofa (which leads me to believe the house keeping staff didn't clean and vacuum that sofa, right?)....the duvet on the bed didn't seem clean AT ALL....the mini fridge didn't work....and the twenty year old CRT tv's were a joke. The remotes didn't work and the picture was awful. PLUS, it smelled pretty musty and the windows were filthy.
The last Masquerade Suite I stayed in had better TV sets for sure and it was clean and in great repair....not so with this thirteenth floor dump. If I'm paying the big bucks for a fancy suite (fancy for Rio, anyway) I want to feel like I'm experiencing a degree of luxury! This thirteenth floor suite was not luxurious at all, and the hotel shouldn't charge the same for it as they do the nicer Masquerade Suites, because they absolutely do not compare.
On the plus side, the bed was comfortable and the sheets were crisp and clean. Also, we had plenty of towels and two big closets with lots of hangers.
Another thing I have observed at the Rio is the utter indifference the staff has if you complain about ANYTHING. When we said there was no hot water they just said to let it run a long time and acted totally annoyed that we dare complain that the shower wouldn't close! FAIL on that for sure.
It was my birthday, and although I have heard that special celebrations will often garner upgrades, or a bottle of champagne, that has never been my experience at the Rio. I have spent three birthdays with them and no one ever did anything special or say "happy birthday" or ANYTHING! We don't even stay through the weekend because my birthday is always around the Super Bowl and we get out of Vegas at least by Saturday, so it's not a super busy time for the hotel. I'm surprised they didn't offer us a nicer room, because I'm sure they weren't booked.
Despite being frequent guests, being Total Rewards members, paying for upgraded rooms when we could have had comped rooms, being nice, and tipping generously, Rio hasn't shown us any love lately!
I will say that if you gamble there, the cocktail servers are attentive and sweet, but despite others saying how sexy the girls and guys are, I find them anything but! They just look like regular folks trying to make living and I totally respect that!
Bottom line, DO NOT take the Masquerade Suite on the thirteenth floor! It is not worth the money!!!! If you have comped rooms,go for one of those regular "suites" (I just say they are large rooms) but for something special, go somewhere else!
I'm going to try Paris or Planet Hollywood next time we go. Rio used to be a favorite, but the rooms aren't what they used to be. -
Review from eric w.
Updated - 1/4/2012
the 2nd time I came in December was worse than the first.
I was paying for an upgrade to mardigras suite. The refrigerator was broken upon check in. Later, I found the jacuzzi tub was broken and had black crud floating in it. Blanca in VIP guest serves refused to help me saying "There is no way I can comp you for that room. If you move out of it to a regular room, I can reverse the charge. So, I either pay for a dirty room or move to a lesser quality room for free. I moved. First to a different suite, which also had a bad jacuzzi tub, then to a standard suite. The regular suite was fine - no troubles. But, I still don't know why Blanca and some manager Mr. Williams think I would pay to stay in their dirty room and wait for service guys to stomp in and tell me things can't be fixed until morning.
This place used to have the best buffet. GONE. In its place is the little brother's ghost of the best buffet.
This place used to treat customers with respect. I shouldn't have to call Mr Williams to tell him about a cruddy tub that doesn't work correctly, and the fat lazy bastard should know better than to tell me I'll have to pay for that room if I am staying in it. Where is an apology and an "I'm sorry sir... we set high standards and clearly we are missing the mark today. I'd like to personally check another suite and have your items moved there once I check it out."
Do they not teach people this in hotel executive courses? Is there a market for certification courses in hotel management? It sure appears the Rio staff needs refresher training.
Sadly, people will continue to go here because it is cheap and people are looking to save a $. You are the people I am warning... you don't save anything by going to this dump. I'd have tipped any one of the retards $100 to fix my room situation so I didn't have to keep changing rooms. I was on vacation and did not want to waste it on their maintenance personnel, packing and unpacking, etc.1 Previous Review: Show all »
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12/10/2011
I was "upgraded" at check in to a junior king suite on the top floor. Unfortunately, some lame… Read more »
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Review from Erica M.
Edgartown, MA
3/2/2012
Pros: Large room with double sink in bathroom, nice casino, pet friendly.
Cons: Have to take a taxi to the strip, bed was super uncomfortable. -
Review from sandia h.
Phoenix, AZ
4/17/2012
Rio came recommended as a place to enjoy in Vegas. We went and hung around for a couple of hours and here's my take:
Rio was great and was the only casino I came out ahead at. Rio had the best complimentary margaritas and I believe had the best list of complimentary beers of the places I went as well. Free Guiness? You betcha! Sure it was from a can but a canned Guiness still trumps a Budweiser any day of the week.
The atmosphere was party-like with people of seemingly all demographics partying it up and having a good time.
Some things I saw were a Burger King Whopper bar, an Irish pub type joint, some over-the-top bartenders pouring drinks in a suggestive manner that drove the ladies nuts, a little song and dance show thing with half naked guys and chicks in skimpy clothes and those same people throwing out mardi gras beads from boats that were hung from the ceiling with tracks so they could move around.
The crowd seemed to enjoy it and it seemed pretty cool but I was focused on winning so I didn't give the show my full attention.
Parking was easy. It's not on the strip which is cool in that maybe there's not as much crap to put up with. That being said I noticed a lot more cops driving around that area than other places so perhaps they're on the lookout over there for something.
Overall I liked it and would go back for fun anytime. -
Review from Kourtney L.
Hayward, CA
4/10/2012 1 Check-in Here
Okay Rio, it is honestly time for an upgrade or you are going to end up just like the Sahara. This place is dirty and old inside. The parking structure is no where near the casino. Honestly, I think the only thing keeping this place alive is the buffet. Even that didnt look to exciting to me.
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Review from Richard K.
Algonquin, IL
1/7/2012
Listen, we got our room here for dirt f'n cheap. I haven't been to Vegas since I was 21 years old, so I didnt want to spend alot on my room, I'd never be there.
Let me say this much about the room first, BIG room, awful bed. They had a couch in there with a table, a desk, a few night stands. The bathroom had a soak in tub, shower head was too short for us 6'4" peeps.
They had a fridge, it took 4 ever to get cold.
The Casino was cool. When I first got there after my flight, I thought the girls were seriously walking around in lingerie, but god damn it if those arent full body suits. Damn.
This place was alright, but when we went to the Palms, wow, this place sucks.
If you get a cheap room, i'd do it, if you dont, f it...go somewhere else. -
Review from Francine L.
Los Angeles, CA
12/15/2011 1 Check-in Here
My first time staying at the Rio and I just was amazed at how great the service was. Yes this place looks like it is still in the 80's with that ugly color on the outside but the rooms in the inside weren't bad at all.
Got comped rooms at the Rio a queen bed that also allowed our doggy. It wasn't a bad place to stay and I was actually really surprised! Also we got two free cute doggie bowls for our new puppy. He loved them!
Stayed for the weekend had a great time and everything was free what else can I ask for? :)
The only thing that I would suggest is not to valet your car because the self park seems much faster to get to the hotel. Also they do have a lot of these weird shows which half naked girls are dancing in what seems like underwear. A lot of people were looking at it. The music was good though. :) So no complaints on my end.Listed in: Las Vegas
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Review from Nic Z.
1/15/2012
Having been to Vegas several times before, the Rio stands out and not for the right reasons. It's completely off the strip, and shuttle buses to and from the strip are immediately packed and unreliable; they come and go in 30-minute intervals, and people queue for a space long before a shuttle arrives. Each bus holds roughly 15 people... you do the math.
I can't complain about the price as I was there for an event, so my $100 covered a three-night span where I was crammed into a two-bedroom with several friends (including people sleeping on the floor). However, I don't even think this was worth $33/night! It was pretty ill-equipped, and I can't get over how far it was from everything. The pool area was okay, but it wouldn't even hold a match, much less a candle, to some of the newer hotels on the strip.
The clubs and bars have a weird atmosphere, and they seemed to attract an older demographic. This is definitely not the place for college-aged/mid-20's people who want to see and experience Las Vegas. It's more fit for families/senior citizens who don't mind being far-removed.
