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Rex Dog Hotel Spa
Category: Pets Pet Services Pet Boarding/Pet Sitting Pet Boarding/Pet Sitting [Edit]
760 Terminal AveVancouver, BC V6A 2M5
Neighbourhood: Strathcona
(604) 696-5166
- Hours:
Mon-Sat 9 am - 5 pm
Sun 11 am - 5 pm
9 reviews for Rex Dog Hotel Spa
9 reviews in English
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Review from Karly G.
Vancouver, BC
4/10/2012
Thank goodness we have a place like Rex in Vancouver! I feel 100% confident in this establishment, in their ability to care for our puppy. The place is clean, staff are well dressed and professional. The tour of the place showed me that both the large and small dogs have a huge outdoor space! They are consistent with posting photos of the guests, and the staff tell me how she did when I pick her up. Best of all she loves going! I'd recommend rex for those that want piece of mind when leaving their dog behind.
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Review from Sy M.
Vancouver, BC
10/10/2010
Bring your small dog there to get pampered while you are on vacation, but if you have a high energy slightly larger dog, don't bring him or her there because not all of the staff there have experience with handling big, high energy dogs properly.
Ok then, let me rephrase that. This place is a doggie spa and has no focus on training and that's why my dog can't stay there. My dog is two and a half and bounces off the walls. Not that I need a place to train my dog for me but I need a place equipped with a certified trainer who won't let my dog go nuts (like a kid at the grandparents') while I'm gone. -
Review from Allen W.
8/13/2009
We're new to town and have been looking for a reliable place to leave our pup when on vacation. In July, we took a 3 week vacation, our longest one and wanted to make sure we found a good spot for the pooch.
The staff is amazing - friendly, always happy to see our dog, and knowledgeable of dog behavior/handling. They gave us a tour and suggested we begin by bringing him in for an afternoon to test the waters. He loved it!
The dogs are kept in a large open space where they can play with one another. Plenty of comfy beds are available. Also, the dogs are allowed to venture outside into a play area. Special accommodations ($) can be made for a separate room for your dog. We prefer to let him experience being with other dogs and socializing.
This location does not offer daycare, only overnight boarding. I wish they would offer daycare as I now need to find an alternate source for this service. -
Review from Kriz L.
Vancouver, BC
6/1/2011
The Rex is the only place in Vancouver that I have found that doesn't give me anxiety when I leave my beloved pup to go out of town. It's definitely an investment in peace of mind. My dog seems to have no reservations walking in the door, and I love how you can check the photos of the dogs online to make sure they are doing ok.
Whenever I pick her up she smells delicious and is exhausted from all of the playing with her new friends, which is good, because usually I am exhausted from travelling home, too! Four paws up! -
Review from Chris W.
Vancouver, BC
10/14/2010
We board our pup here when we skip town for weekend shopping trips to Seattle.
The place is clean and well controlled. The small dogs are separated from the large dogs. When the weather is nice, there is access to an outdoor play space that includes a mini water park. They even have TV's streaming Animal Planet shows for your couch potato dogs!
The dogs all play and sleep together in a large room. Private suites are available for your dog if preferred at an additional charge. Our little guy loves being with all the other dogs. At night, they have a staff member sleeping with the dogs over night (they roll out a cot) and I've been told our dog is usually the first one to jump onto the cot for a cuddle with the staff member.
You bring your own meals for your dog (they have food for purchase as well) and they call your dog individually during meal time. Feedings are twice a day.
Book a visit and see for yourself. A great option for boarding your dog if your dog is very social. Not suitable for all dogs, especially ones that are prone to anxiety. The staff recommend bringing your dog for one day visit to see how your dog likes the environment.
With tax it works out to be almost $60 per night with a short term visit. Walks and baths are extra.
It's true that daycare is not an option at Rex Hotel. But the owners of Rex also run The Doghouse Daycare (2 locations) which is also excellent!
Our pup gives Rex hotel 2 paws up!Listed in: Places to Pamper your Pets
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Review from Kai Z A.
Vancouver, BC
1/24/2011
Never stayed there myself personally but my 2 schnauzer did. You guys spoiled them rotten. They have that "please extend my stay look on their face" each time we pick them up. I'd RECOMMEND Rex to anyone. Nice facilities, clean & professional & friendly staff members.
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Review from Joe L.
Vancouver, BC
9/9/2009 1 Check-in Here
Just adding to Allen W's review ... on our dog's 3-week stay, they threw in a bath and a few walks at no charge.
The place is clean and smells good. Your nose will not tell you that it's a kennel but your dog's will :) They have play areas inside and outside for different weather conditions. On hot summer days, they have fountains for the dogs to get wet and cool off while playing outside.
You can buy packages of multiple visits at a discount and use them anytime you want. Single visit prices are pricey but if you plan on visiting often, the discounted prices are actually lower than many other establishment.
My only suggestions to the place are to take in daycare and implement on-line reservations. -
Review from Colleen C.
Vancouver, BC
2/26/2009
We like to travel often, and my husband works for GM Place doing concert sound, so we often need someone reliable to take care of our dog. Jack is a rescue dog, and a border collie, both of which make him a loyal dog, meaning he doesn't want to leave our side, and it also makes him a skittish dog.
The first time we left him with Rex Dog Hotel, we were a little nervous and they put us right at ease. We (all 3 of us - me, my husband and our dog) went on a tour and got to see where he would be sleeping, where he would eat, how it would all work, and meet some of the other dogs he would be "hanging out" with during the day.
We left him there the morning we went away, nervous, but armed with assurances that we could call to check on him anytime - and they would radio to wherever he was and get instant information about exactly how he's doing.
When we came home, we were a little late getting in, and they delayed closing until we could pick Jack up. We got back this energetic puppy, who was much more a *dog* than when we'd left him, complete with his own engraved name tag.
We're completely comfortable making a reservation at Rex for Jack whenever we know we're going to be out of town, and frequently make sure he has his hotel reservation before we do, especially if it's near Christmas time, when they book up quickly. -
Review from laurel z.
Vancouver, BC
11/7/2010
My dog gets treated like a rock star here! Our black lab mix is nine years young and loves dogs and people, so she fits in here really well. Our dog has had at least 3 separate stays, some 5 days, some 2 days. I was just glad to see our dog excited to enter the building after she had already stayed there. I ordered her a bath one time, and she has never looked so clean and fresh. The bath has a ramp and is prettier than many spas for women, so my dog got pampered. I love that I can see photos of my dog during her stay. I also noticed that this facility has no odors at all and is very, very clean. The staff is approachable and they spend time asnwering your questions, too.
